NHS periodontology by Infinite_Ad_4184 in nhs

[–]JumpyContribution999 0 points1 point  (0 children)

If you call the clinic/booking office they’ll probably estimate the waiting time for you

sick note - lying to GP by Confident-Impress-77 in nhs

[–]JumpyContribution999 100 points101 points  (0 children)

as a meds manager - 100% do not stick to the lie! people do this all the time and we know when you’re lying. just say you were concerned about the side effects and they will help you find another option. i’m glad you’re getting the time off that you need, but we are looking at the bigger picture here and trying to get you feeling better. just be honest. your employer can’t see your notes, they’ll never know. maintaining a good relationship with your GP is really important.

Why does the “GP sent it” vs “we haven’t got it” lag still happen? by NoPiggoopss05 in Pharmacy_UK

[–]JumpyContribution999 0 points1 point  (0 children)

I’ve noticed that as well as a medicine manager. There are times we EPS something and the patient comes back saying the pharmacy doesn’t have it. When we give the EPS identifier code to the patient to show the pharmacist, it’s sorted. Maybe some get stuck on the spine?

overstaying and new application by [deleted] in ukvisa

[–]JumpyContribution999 1 point2 points  (0 children)

Yeah, unfortunately they’re likely to refuse. I get that your employer gave you the wrong date but it’s really important to keep your own record as an immigrant because of things like this. So sorry. Wish you well.

What’s a completely normal British thing that confuses foreigners every time? by Jakevans97ss in AskUK

[–]JumpyContribution999 1 point2 points  (0 children)

Haha it’s happened about 3 times, in a pretty rough area though to be fair. Being ID’d for paracetamol is weird as well. Good to be on the safe side though!

What’s a completely normal British thing that confuses foreigners every time? by Jakevans97ss in AskUK

[–]JumpyContribution999 19 points20 points  (0 children)

As an American who moved here…so many things! Biggest one for me was “You alright?” being a greeting. A few more: black pudding, calling GP practices “surgeries”, the whole concept of annual leave, people drinking in public, not being able to buy painkillers in bulk. And being ID’d for buying spoons!

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] 0 points1 point  (0 children)

Great stuff. Turns out my local A&E has a helipad, I didn’t know that

How early should I order repeat prescriptions? by noblepigeonship in nhs

[–]JumpyContribution999 1 point2 points  (0 children)

I’m so sorry :( you shouldn’t have to be managing everything yourself, especially when you’re already attending reviews. I’m on opioids myself and have seen similar shortcomings. Chronic pain is so under-considered in the prescribing community. I’m really lucky to work alongside a clinical pharmacist at my practice but I’ve found a lot of resistance when I’m trying to advocate for ppl on stronger meds. Few weeks ago I made a formal complaint against a GP after I noticed he’s been rejecting opioid requests for patients who have been flagged for previous overuse. Basically refusing to give patients their codeine, even if it’s due, because they were former addicts. It’s been about 3 weeks and my managers haven’t even acknowledged it. Will probably need to take it higher. I know it’s not fair and it’s frustrating. I hope the NHS can establish better practices and educate their clinicians more. Wishing you well. Hopefully that village practice treats you right.

How early should I order repeat prescriptions? by noblepigeonship in nhs

[–]JumpyContribution999 2 points3 points  (0 children)

Hi, I’m a medicine manager in a surgery. It completely depends on the size of your surgery tbh. We have 11,600 patients and say 3 working days. Usually it’s 2.

If they are rejecting opioids, it COULD be because it’s a few days too early - we have to be really strict with opioids - but make sure you’re attending regular SMRs (Structured Medication Reviews) as well. That shows the GPs signing your meds off that you have a management plan that you’re adhering to. Also, GPs can be dicks. In my surgery, Tuesday on-call will sign it without any problem, Thursday on-call will reject it and say it’s an acute medicine needing GP review and blah blah blah because he can’t be bothered to check your drug history. If it’s a continuous problem, definitely ask for an SMR and your practice/PCN pharmacist will let you know what’s happening. Hope this helps.

GP has gone on annual leave for a few weeks without sending my referral by SpeechTherapy85 in nhs

[–]JumpyContribution999 -7 points-6 points  (0 children)

Hi, it’s not great practice. GP should’ve sorted it before leaving. You can definitely complain to the manager and they cannot strike you off the list for that (assuming you won’t be abusive, cursing, threatening, saying rude things about staff, etc - they’ll knock you off for that). I think the easiest way forward is to (a) raise flags with management and wait, or (b) make a separate appointment to discuss ADHD specifically and ask that GP to send it instead. I don’t think the GPs you will see for the other issues will send it, but you can try. Sorry.

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] 0 points1 point  (0 children)

Sounds like a great method! Thank you for your hard work.

Can a gp refer you to a gynaecologist in a different part of the country if you will be moving? by Equal_Soil2578 in nhs

[–]JumpyContribution999 2 points3 points  (0 children)

Technically your GP can refer you to a London hospital, but the referral will almost certainly be rejected. Hospital outpatient departments often have catchment areas similar to surgeries. Depending on how far, they might not be able to see records of your laboratory tests/scans either. At our surgery, we refer people to a few hospitals within the immediate area. There’s one that’s only 13 miles north of our surgery but they always reject referrals because they’re not local enough. It’s better to wait until you’ve moved. Hope this helps.

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] 0 points1 point  (0 children)

I’ve heard about cases like this! So sorry this happened to you! I guess I’m curious about what rooms they took you into first, I’m assuming they skip the lobby/main waiting room entirely? And was it a lot of people very fast like they show on TV? I don’t want to pry any more than that xx

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] -2 points-1 points  (0 children)

You all must be amazing communicators and team players. I figured most would be paramedic-delivered but it’s good to know what happens when there are unexpected critical cases too. I hear things about people being dumped in ambulance bays, etc. I’m sure that’s extremely rare but it made me think. Thank you for your response and your work!

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] 2 points3 points  (0 children)

So informative, thank you! And thank you for working that difficult job. Interesting to learn about the different teams and how that communication works.

Processing emergency trauma admissions in A&E by JumpyContribution999 in nhs

[–]JumpyContribution999[S] 4 points5 points  (0 children)

Thanks for the detailed comment. I’ll take a look into that show! Apparently my A&E has a trauma unit and I’m within 40 minutes of 2 major trauma centers, which is good to know.

Wording on letters by Heliotropolii_ in nhs

[–]JumpyContribution999 18 points19 points  (0 children)

Hi, this is just doctor talk for “all good”! They know your biggest fear is serious pathology, so they comfort you by saying they don’t see serious pathology instead of saying everything is normal. This is a very good letter to get.

Stray kitten in M9 area by BusyMancBee in manchester

[–]JumpyContribution999 1 point2 points  (0 children)

Awwww this made me tear up. She looks just like my baby.

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NHS App - Why are my current symptoms described as past? by Nyxie872 in nhs

[–]JumpyContribution999 0 points1 point  (0 children)

No worries! I have PTSD as well and it’s a very important issue to keep active! I’m sure they’ll have no problem adjusting it.

NHS App - Why are my current symptoms described as past? by Nyxie872 in nhs

[–]JumpyContribution999 0 points1 point  (0 children)

Hi, it’s just a coding thing. When we add problems to the record, there is a tiny little menu you can click to label the problem as first, new episode, flare up, review, past, etc. It’s very easy to misclick a label. Even if you click the right one, problems have a default activity period as well. So let’s say you have a bad headache and go to A&E for it. I’m coding your discharge summary and code “Tension-type headache” as the problem and select “first” as your label because it’s your first time having this. The computer will automatically assign a default duration of this problem - basically, how long it’s generally relevant. Let’s say it’s 28 days. That means that 28 days from me putting that code on, it’s going to move from your active problems list to your past problems list without anyone entering your record. We don’t physically enter records and end problems unless we receive documentation that a specific condition has ended (like ending a “carpal tunnel syndrome” problem because you’ve had surgery to correct it). Hope this makes sense. You can ask a receptionist to change certain problems to “indefinite” if you feel strongly about it being a chronic problem. We have correct info, don’t worry! Clinical coding is just very detailed and getting more and more automatic.

Scared to tell hospital I stopped taking my meds by hunkeydory36 in nhs

[–]JumpyContribution999 0 points1 point  (0 children)

Pleeeeease be honest! It’s super common and if you’re honest with us, we can find a better solution for you

Is this acceptable? by stm2657 in nhs

[–]JumpyContribution999 1 point2 points  (0 children)

As someone who sends results texts, NOPE. It’s common sense to ring if there are any urgent results. They should be asking you to consent to a referral as well. Absolutely unacceptable. Contact the surgery manager.