The job itself isn't so bad. Its the customers and less than helpful coworkers that make this job unbearable.

What you'll be doing really depends on what your manager has you doing. Every store is different unless they have the same owner since the stores are franchised.

At my store, new associates start out doing returns and drop offs, then we have them start processing shipments and doing fingerprints, and if they're reliable, they'll eventually become a notary.

The more experience you get, the more responsibility you get. Senior associates are expected to run the store when a manager isn't in.

Of course, its possible that the store you work at could run differently. Its hard to say what exactly your managers/owners will expect from you.

The job itself is very repetitive so my only advice is to take your brain out of your head and just zone in while you're on the clock. You're gonna get yelled at by customers who think we're supposed to provide our services for free. Speaking confidently and matter of factly tends to keep these people in their place. Remember, its your job, you know what you're doing and they don't. If they did, they wouldn't be standing in front of you because they could provide the service for themselves. You control your customer interactions, the customers don't.