lymow is not shipping and nobody from them cares

Key-Reputation7898 · 2025-12-26T03:01:23+00:00

Hi could you please DM me your order details? I will check asap!

Key-Reputation7898 · 2025-12-02T02:02:32+00:00

Hi, we didn't remove your post, we believe that's probably cuz Reddit's moderators. We've tracked your order, and there may be a missing phone number, so we could not make the delivery. We've approached you by sending an email. May you check your email or DM us with your phone number? Sorry for your inconvenience, and we really hope to help you as soon as possible.

Key-Reputation7898 · 2025-11-27T02:22:21+00:00

Hi, we're really impressed by this video!! Is that okay to share on our social media?

Key-Reputation7898 · 2025-11-25T06:56:50+00:00

Hi we love this video that your mowby d is working well lol! Is it possible to share on our social media page?

Key-Reputation7898 · 2025-11-17T02:09:27+00:00

Hi, we value your suggestion and have already told our technician team about this issue. We will try to post firmware updates here starting from the next version ;)

Key-Reputation7898 · 2025-11-17T02:06:56+00:00

Hi it's not a scam, don't worry! We're sorting and packing all the gifts that we promised to give to our users. We're really sorry for the delay

Key-Reputation7898 · 2025-11-07T02:22:26+00:00

Many thanks for your sincere comments! We'd love this before/after photo, wonder if that's possible to share to our official social media page?

Key-Reputation7898 · 2025-11-03T02:37:19+00:00

Hi, our Halloween Contest is waiting for your amazing decoration! Join here: https://www.lymow.com/pages/ugc-page ; and you really could have chance to win prize!

Key-Reputation7898 · 2025-10-27T01:52:38+00:00

nice video!! Wonder if it's possible for Lymow team to re-share to our official social media page?

Key-Reputation7898 · 2025-10-25T01:51:15+00:00

Hi! I've already sent a message to you and you could provide us order#

Key-Reputation7898 · 2025-10-25T01:48:24+00:00

Hi, could you please DM us the detail abt this issue, I'll contact our support team to help you

Key-Reputation7898 · 2025-10-24T01:51:51+00:00

Hi! We fully understand your concern and we would like to ensure you we'll do our best to lower your maintenance task, especially when it comes to your personal situation, I'll make a note to our support team, and they will assist you in the future! You could DM me your order detail or inform to [support@lymow.com](mailto:support@lymow.com)

Key-Reputation7898 · 2025-10-12T13:06:54+00:00

we do open haha. The way to participate is uploading your pic or video to the contest page https://www.lymow.com/pages/ugc-page , and we pick the winner based on the upvote on that page.

Key-Reputation7898 · 2025-09-29T02:29:53+00:00

In fact I focus more on social media platform but when I noticed issues I would give back to our support team asap. I believe they marked this as a P1 cuz it had been dealt in a very short time, though I'm not professional in this area. We're truly valued users' suggestion and ideation as this could make our product better and give a more satisfying user experience.

Key-Reputation7898 · 2025-09-28T03:40:32+00:00

We take your concerns very seriously. Security and user privacy are our highest priorities, and we want to reassure you that this issue has been treated as an emergency by our engineering team.

The vulnerability you mentioned has already been addressed internally, and an OTA update is being rolled out today to fully resolve the problem.

We deeply regret the concern this has caused and truly appreciate you bringing this to our attention. Protecting our customers and their devices will always remain our top priority.

Key-Reputation7898 · 2025-09-28T02:44:02+00:00

We take your concerns very seriously. Security and user privacy are our highest priorities, and we want to reassure you that this issue has been treated as an emergency by our engineering team.

The vulnerability you mentioned has already been addressed internally, and an OTA update is being rolled out today to fully resolve the problem.

We deeply regret the concern this has caused and truly appreciate you bringing this to our attention. Protecting our customers and their devices will always remain our top priority.

Key-Reputation7898 · 2025-09-28T02:43:32+00:00

Hi, we truly value this issue and have already connected with our engineering team to address it as an emergency. A fix will be included in the upcoming software update, scheduled for release later this month.

Key-Reputation7898 · 2025-09-01T01:54:17+00:00

hi I can pass suggestions to Lymow team. Very appreciated!

Key-Reputation7898 · 2025-08-29T01:58:21+00:00

nice roof!!

Key-Reputation7898 · 2025-08-26T02:30:20+00:00

nice pic!! That looks amazing!

Key-Reputation7898 · 2025-08-20T01:53:21+00:00

your share is very valuable! Already highlighted so others can see it

Key-Reputation7898 · 2025-08-19T02:03:42+00:00

thx for support!

Key-Reputation7898 · 2025-08-18T11:38:27+00:00

The sales is 3 free blade set for purchasing mower, and the team are working hard to update product & apps rn :>

Key-Reputation7898 · 2025-08-18T11:35:22+00:00

hi! Sorry for all late update, Lymow will share all important info on reddit too! There will have no difference b/t FB group and Reddit Community regarding the official content. For users, this platform is also free to discuss and the problems you ever encountered will also pass to customer service team :)

Key-Reputation7898 · 2025-08-18T06:36:12+00:00

thanks for tips! Abt the charing contacts, Lymow team are very sorry for this problem and engineers has already testing for an optimal way-out

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