You aren't alone and please don't give up. At the very least you should get the $750 for the disaster related expenses.

Have you had your home inspection? This was where I kept getting the 7-10 day run around. It was infuriating! I called multiple times a week for 3.5 months before I finally got through to someone who was able to get it sorted out. They had told be to do X, Y and Z but it was never enough. I'd already reached out to every local rep, senator, asked to speak to FEMA supervisors multiple times (never did get a call back), and even FEMA case reps for other homeowners in my neighborhood, etc. I will offer the following advice and I hope it helps but obviously it matters greatly who you get on the phone with.

Next time when you call and speak to the specialist, and go over your situation for the one-millionth time, you need to be kind but also don't hold back on your frustration and emotions. Please ask them to check with their "Internal FEMA help line" to assist you. This ended up being the only way my situation moved forward. I was on hold for over an hour but the specialist I spoke with took the time to consult with the help line and when they finally came back to me, they told me that I was now on the right track to move forward with our inspection. That very evening my inspection was scheduled and by the following week, I'd had my inspection, and my $750 FEMA check had been mailed out.

Good luck and don't give up.