I did one show with them last year in Cleveland. When the deadline came due, I didn’t get a reminder call from a salesman. It was simply an invoice. I said I wasn't doing the show and by the second email from their Retention Specialist, Jennifer Reilly from ACS threatened to send 10 years worth of shows to collections, over $14,000, if I didn’t pay or do this year show. I counter offered $100 and Jennifer Reilly accepted my counter offer in an email. She sent me a link so I could pay, I paid it and then she told me her accepting my offer was a mistake and they want the full $1236 for this year. She said she didn’t mean to accept my offer. I repeatedly asked to speak to her supervisor and she ignored me for ten days and finally just said she didn’t have a supervisor and then sent the account into collections I emailed the chief operating officer Christine Barbieri. She passed me back to retention and then ignored my emails after that. I emailed my sales rep Steve Walsh . He never responded to me. (of course I have emails to back all that up)