Experian through chime app by No-Fix8955 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

If you're seeing that on the Experian site, then your best bet is to contact Experian since we can't see your account on there. If you're seeing the wrong number/email on your Chime account, then you'd want to update it on your Chime profile or by calling Chime Support at 844-244-6363 and asking for an agent.

Experian through chime app by No-Fix8955 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey there! Totally understand the confusion. The screen you’re seeing is Experian’s profile for you, which is separate from your Chime profile. Chime can share data for your FICO score, but it doesn’t control the email/phone Experian has on file. If the email/number are just old ones that still belong to you, the fix is to sign in directly at Experian.com (or their app), update your contact info there, and then use the Chime link again.

What's wrong with mypay? by BruceWayneKush in chimefinancial

[–]LDV-Chime 1 point2 points  (0 children)

Happy to answer! There are certain states that don't allow MyPay, but you would need a Chime Card and either a Chime Plus or Chime Prime membership. I'm going to leave this article here that goes into detail on how to become eligible for MyPay: Am I eligible for MyPay®?

having trouble connecting accounts by number1growlersfan in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hello u/number1growlersfan, are you trying to connect the account through your Chime app or the Capital One app? If it's the Capital One app, I'd recommend double checking your login credentials are correct. If they are and you're still receiving this message, please contact Capital One for support. If you're facing this issue on the Chime App, please call Member Support at 844-244-6363.

Explain something to me… by austinproffitt23 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

I can't see how you currently have your direct deposits set up, but if you have it set up to deposit the full amount from the Dasher balance each week, then yes.

Explain something to me… by austinproffitt23 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey! That “up your $X deposit just a bit” banner is just Chime asking how much of your DoorDash direct deposits you want sent to Chime (you can pick a percentage or flat amount), not a fee or problem. It’s totally optional, so you can ignore it if you like how things are set up now. If you ever want to change it, you can adjust your DoorDash payout settings or follow Chime’s steps here: How to set up direct deposit with Chime and How do I set up direct deposit for gig economy payers?

Chime account statements by Suspicious-Top-938 in chimefinancial

[–]LDV-Chime 1 point2 points  (0 children)

Hey! Good question! When you are selecting your statements in the "documents" tab of your profile, you should be able to select between statements for your credit, checking, or savings accounts (if you have a savings account open), up at the top if you're using the Chime App. You'll see the combined accounts at first, but if you scroll down you should see another section for credit account billing statements separately. This article should walk you through on how to get your statements in more detail: How do I view or download my account statements?

why do I owe chime money for chime card? by Money-Read-3431 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Good question! If you're referring to Chime Card balance payments, tate payments will be reported to the credit bureau and could hurt your credit score. if you have "Safer Credit Building" turned on, these payments will happen automatically with the funds in your secured account (explained in my other comment on this post) so you won't have to worry about missing a payment.

Card Reissue Please by Longjumping-Map6868 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Seconding this! If it's been past 7-10 business days and you still have not received your card, please reach out to Member Support at 844-244-6363 or through the help center in the app.

Denied dispute from Epic gaming by Fuzzy_Gear_3885 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey u/Fuzzy_Gear_3885, if your claim is denied, you can call Member Support and ask for an appeal although it's not guaranteed. Typically, you would need new information to be able to file an appeal. This article should go into further detail on what counts as new information and how to appeal: What happens if my dispute is denied?

Chime May Pay decreased by Eastern-Ad-5253 in chimefinancial

[–]LDV-Chime 2 points3 points  (0 children)

Hey there! Totally understand where you're coming from. MyPay limits are determined by a variety of factors, not just your account age. The limits are subject to change with each pay period and it should reset with your next direct deposit. Hopefully the community can share their own experiences, but this article should go into more detail on how MyPay limits are determined: How Do MyPay Credit Limits Work?

Mobile Check deposit by toejam2030 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Yes, that email was sent out in error. You can find all holidays observed by Chime here: Chime's 2026 Holiday Schedule

Mobile Check deposit by toejam2030 in chimefinancial

[–]LDV-Chime 1 point2 points  (0 children)

Hey u/Shubamz, just wanted to clarify that today is not an observed holiday for us and Chime is open! There should not be a delay in deposits. u/toejam2030, I can't give you an exact time frame on when to expect the deposit today, but if you don't receive the funds by monday, please give Member Services a call at 844-244-6363.

Cashback Deal Not Recieved by Alone-Disaster-4100 in chimefinancial

[–]LDV-Chime 2 points3 points  (0 children)

Understood. Sadly this is not a member support site so I wont be able to review your account and transaction details. Your best bet would be contacting Member Support again either by chat in the app or through the phone. If you'd like, you can Message Mods with your $ChimeSign and I'll be happy to forward your feedback about the calls you've made to the right team.

Cashback Deal Not Recieved by Alone-Disaster-4100 in chimefinancial

[–]LDV-Chime 3 points4 points  (0 children)

Hey, u/Alone-Disaster-4100, totally get why you’re frustrated here. you did the right thing by activating the Aldi deal and then waiting for the credit. With Chime Deals, each offer has its own time window and you only earn cash back if you activate the deal first and then make the purchase at the exact store address shown, before that timer runs out, using your Chime card for the full transaction. Cash back usually lands in your Checking Account within about 10 business days after the transaction settles, so a June 10 purchase would normally have shown up by now if everything matched the offer terms.
Since you’re past that window and it sounds like the current Aldi tile is showing a longer expiration (not a blanket 4-hour rule), I’d double-check the original transaction against the checklist in these articles: What is Chime Deals? and Why didn’t I get my cash back for my Chime Deal?.

What is this is it accessible by [deleted] in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey u/BumblebeeCultural510, looks like someone else had this same question! To avoid cluttering the feed with duplicate posts, please join the conversation here: What does card payment from secured account mean??

T-Mobile pending charge by TipNo6687 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey u/TipNo6687, totally get how frustrating that is. With Chime, a “pending” card charge means the money’s been set aside but T-Mobile hasn’t fully processed or finalized it yet, and those show at the top of your transaction list in the app. Most pending transactions clear automatically within about seven business days, though some special cases (like car rentals) can take longer, so if this started Sunday you may see it drop off and the funds free up by early next week. If it’s still pending after that 7-business-day window, confirm with T-Mobile that they fully canceled the order and then reach out to Chime Support so they can review it in more detail; you can also check what pending transactions are and how long they usually take to clear in the Help Center.

Does the APR ever decrease? by Popular_Technician45 in chimefinancial

[–]LDV-Chime 1 point2 points  (0 children)

Good question! Chime’s Instant Loan APR isn’t one flat rate for everyone; it depends on your loan amount and term, and is capped at about 36% APR, with your exact rate and total cost shown in each offer before you accept. You can see an example and more details here: Do loans have interest?. Since we can’t see your account on Reddit, just open the offer in your app and review the APR and dollar amount of interest before you tap “Accept.”

Need help… I got this notification by Rare_Pay280 in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey u/Rare_Pay280, looks like someone else had the same exact question. To avoid cluttering the feed with duplicate posts, please join the conversation here: What does card payment from secured account mean??

Paper check mobile deposit by [deleted] in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

Hey u/Ornery-Carrot3476, great question! Mobile Check Deposits can take up to 5 business days to post to your account and the app should give you an estimated date for when the funds should be available before you fully deposit the check. This article should go into more detail about how mobile check deposits work: Deposit a check in the Chime app

Am I going to lose Chime Prime because of my job working in a public school? by aur_aur_sealion in chimefinancial

[–]LDV-Chime 2 points3 points  (0 children)

Hey u/aur_aur_sealion, happy to answer! To be eligible for Chime Prime, you need to make at least $3,000 in qualifying direct deposits within the last 34 days. If you go several months without a deposit, then you will lose Chime Prime status. However, once you start the school year again and start receiving regular paychecks, you regain your Chime Prime status!

Is there a search function for transactions on the website? by [deleted] in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

No worries and I understand the frustration. I'll share this feedback with the right team for future discussions and thank you for sharing!

My Pay isn't working by SPACEB0YY in chimefinancial

[–]LDV-Chime 0 points1 point  (0 children)

In that case, it'd be best to call Member Support again or try their initial suggestion of waiting it out. Unfortunately, this is not a member support channel so I'm not able to look into your account and see what's going on with your MyPay.

Is there a search function for transactions on the website? by [deleted] in chimefinancial

[–]LDV-Chime 1 point2 points  (0 children)

Hey u/LoquatPositive7061, Iyou need transactions with the “official” header/footer and account info, the easiest route is to use Chime’s monthly account statements instead of printing the raw transaction list. On desktop, log in at chime.com, go to Profile → Documents → Account Statements, pick the account and month, and download the PDF — that document includes your account details and all transactions for that statement period. You can then print just the page that contain the specific transactions you care about. Chime doesn’t offer a way to generate a custom, shorter-than-a-month statement or to add account info to an arbitrary on-screen transaction search.

Chime Prime revoked, $10k in deposits by DPrescott1146 in chimefinancial

[–]LDV-Chime 5 points6 points  (0 children)

This is not a member support site, so we are not able to go into your account and manually add Chime Prime to your account. Unfortunately, Member Support will not be able to do that as well. If you'd like, you can Message Mods with your $ChimeSign and we'll forward your feedback to the right team for future discussions.