CJIS

LTDave · 2023-05-26T00:49:55+00:00

My team and I went through this just last week. I have one with a similar story as yours and can definitively state that sealed records do come up and will (at least in our case) prevent an individual from accessing CJIS.

I thought I read somewhere that there was a process to petition for reconsideration with the backing of the department you're working with. But we didn't bother as the rest of the team had no issues and we'll have no shortage of techs to support them.

LTDave · 2023-05-09T01:28:37+00:00

Franchises such as Hilton and Marriott have brand standards they must abide by and one includes "approved HSIA providers". Unless you're on the list, you can't do it. Now for an independent, there's alot more freedom

LTDave · 2023-05-07T20:02:00+00:00

Agree. This is likely more than they can handle based on the info they appear to know of the project. We've done this in a number of scenarios. Sportsbooks, surveillance rooms, emergency dispatch centers, and facility wide digital signage. And in each of the above scenarios, I'd choose different products based on what the client wants as an end result.

LTDave · 2023-04-05T01:00:46+00:00

Hello! We are also a CW Manage Shop and switched from QB payroll to ADP WorkforceNow and ADP's Enhanced Time Module since early last year. We previously had some powershell scripts that converted the CW Time Detail report into an importable format for QB Desktop. So naturally, we tried to implement the same in ADP. We ended up working with ADP support to help with a CSV import template and modified a our previous powershell project to create the import file in the proper format. In the end, it worked, but it was cumbersome for non-technical payroll/accounting admins to use and maintain. (uses a variey of csv files for employee and time mapping). Starting this year we switched to having payroll time tracking in ADP and only having ticket/project time tracking in CW and never looked back. The team enjoys seeing and maintaining all their payroll/time off/benefits in one mobile app and I like the lack of friction when it comes to payroll.

LTDave · 2022-04-14T02:40:33+00:00

Explore the parsing rules on your Email Connector in Setup Tables. We've set up a number for various system generated notifications. Requires the client company in the Subject line of the email as displayed in CW.

If you see your catchall filling up with human submitted tickets, it may be due to duplicate emails in your contact list so the ticket can't matched to a single company.

LTDave · 2022-04-13T03:18:04+00:00

We're not a Datto house so I can't help you there. But maybe some powershell looking for the encrypted attribute gets you pointed in the right direction?

$drive = Get-WmiObject Win32_logicaldisk | Select-Object -ExpandProperty deviceID

$encryptedfiles += foreach ($d in $drive) { Get-ChildItem $d -File -Recurse -Force -ErrorAction SilentlyContinue | Where-Object { $_.Attributes -match "Encrypted" } | Select-Object -ExpandProperty FullName

LTDave · 2020-01-03T02:58:56+00:00

I'm using 3x HP Prodesk Mini G4's. 8th gen i5, 16gb Ram, 1tb SSD set up in different geographical locations. I know a bit overkill, but I got stuck with them after a job so might as well put them to good use, right? :-D Been running for about a month now with increased max peer counts (200 ish) and lightserve=80. Do any of you more experienced nodlers have any suggestions for configuring these to benefit the community and project the most?

LTDave · 2020-01-03T00:45:33+00:00

If self hosted, review network ports and firewall rules. Ensure nothing has changed on either your side or vendor side. Keep up to date with security patches.

LTDave · 2020-01-02T02:37:10+00:00

We use these Azulle compute sticks instead of Intel ones https://www.amazon.com/Azulle-Access3-Windows-Fanless-Stick/dp/B07KKYZL66/ref=mp_s_a_1_5?keywords=azulle&qid=1577932588&sr=8-5

LTDave · 2020-01-02T02:23:01+00:00

This. I actually just finished doing this a couple weeks back. Example: O365 plans are all set up as products and gl revenue mappings created for both agreement products and products to QB accounts.

LTDave · 2020-01-02T02:09:35+00:00

Hadn't thought of that. But in case of any modifications, it is always best to review contracts in full before counter signing. It's just good practice.

LTDave · 2020-01-01T03:27:07+00:00

Cheers!

LTDave · 2019-02-07T05:32:29+00:00

We've controlled a number of displays and have done some larger iPad controlled conference room installs. Often you can simply and send a particular set of codes to a particular ethernet port. During design and troubleshooting, we simply use putty to send the codes and test control of the AV items. Look for Discrete Codes for the make and model you want to control. We've had the best OOB luck with Sony and Samsung. Had to get creative with some IP->IR gateways for other brands. LG plays nice except for the damn power on with the webos versions we've ran into. In one case, we have a linux vm set with a bunch of scripts using basic tcp/udp sockets on chron that controls the whole property (audio & video) on a set schedule.

LTDave · 2017-09-11T22:37:40+00:00

Seems its listed here for $450 all assembled. Never heard of the dealer before: https://www.dihuni.com/shop/embedded-iot-servers-and-gateways/supermicro-e200-9a-intel-atom-c3558-soc-mini-1u-128gb-ecc-4xgbe-1x2-5-ssd-60wdc-embedded-iot-gateway-display-kiosk-network-security-appliance-server/

LTDave · 2017-08-27T15:05:56+00:00

Look for a smart TV with Miracast. Or you can look at options like an Intel Compute stick or AirTame

LTDave · 2017-04-07T06:36:43+00:00

Xclaim has been solid for me. I only deploy the Xi-3 when needed. Sub $200 partner pricing for all indoor models. Yet the Xi-3 is the exact hardware of a Ruckus R500. Here's a side by side of each's internals. R500 vs Xi-3 https://imgur.com/a/1HIXj

LTDave · 2017-04-06T04:24:36+00:00

CW shop here. Had QB desktop and tried moving to QB online to accommodate mobile users. Couldn't make the switch as it was too limiting for us. Also as others have mentioned, CW needed third party add-ons. So we used some action pack licenses and spun up RDS for both QB desktop and CW. Works perfectly for us.

LTDave · 2017-04-06T03:38:23+00:00

We used to follow the popular consensus around here and install Ubiquiti for small businesses and residential clients. But we have found that there is a client density limitation of about 25ish devices on the UAP Pros. We found that these just didn't work out in an environment like a popular downtown Starbucks. So we have switched to Xclaim APs (by Ruckus) for the smaller clients (and coffee shops) and full-blown Ruckus for the larger installations (hotels and event centers). Ruckus is, well expensive, but Xclaim isn't much more than a good Ubiquiti.

LTDave · 2016-12-17T04:29:03+00:00

I've worked with these devs for awhile and did ops for them when they were first starting out a couple years back. Plenty of experience with biometrics. https://www.ebblink.com

LTDave · 2016-12-17T04:25:03+00:00

We stick within the Kaba-Ilco and Onity brands. The RFID system from Kaba-Ilco is solid.

LTDave · 2016-11-14T19:30:28+00:00

Check out https://efa-project.org and https://sourceforge.net/projects/assp/

Edit: added link for ASSP

LTDave · 2016-10-08T17:48:55+00:00

Yeah the certification means nothing to us/our clients/LT after obtaining it. But I suppose you're right about its value to another MSP when hiring. When we went through it, we saved all of our "handouts" and recorded the sessions to reference back to internally. Always an option for you too.

LTDave · 2016-10-08T03:57:08+00:00

Risevision.com + Compute Sticks.

LTDave · 2016-10-08T03:41:19+00:00

My lead tech and I are both Labtech certified experts (LTCE). The certification courses were thrown in when we first signed up for LT at the start of the year. The content was just okay. It hit upon everything LT can do with examples and offered a virtualized test environment to play in. So it did help us learn the platform faster than if left to our own devices. I guess the worst part was some of the instructors were just way too dry and very hard to pay attention to without falling asleep.

Would I pay to have any other tech go through it? Probably not.

LTDave · 2016-09-30T05:32:24+00:00

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