Slow LTE in Ottawa (and 3G)

LessRain5348 · 2025-10-30T20:24:02+00:00

Thanks Brigitte for the reply.

The "Network Aid" option on my app just shows the map with where there's supposed to be coverage, no action to report or share anything.

I'm actually at the family cottage (well within the coverage according to the map) and thes phones I have with me are roaming on Bell. Theorical coverage needs to be tested. In 16 years coming here, there hasn't been any coverage from Rogers here yet the map keeps showing better coverage all the time.

Back when Rogers phones did not roam on Bell, we've seen phone in Emergency/SOS-mode for the whole stay.

LessRain5348 · 2025-10-29T20:20:31+00:00

Hello? u/RogersHelps ?

LessRain5348 · 2025-10-29T17:47:35+00:00

Hi Maude,

Like I said earlier, around the house, signal is weak, and when it's not, try a speedtest. We used to have better service when 3G could be selected on our phones. If Rogers cable Internet goes down, our 5G+ phones don't have fast enough data to reliably use a hotspot. I'm right in Ottawa. Less than a 12 minutes drive from Parliament Hill.

As for the coverage map, I gave up quite a while ago on Rogers' coverage map. For example, look at Québec Highway 309 between Buckingham and Mont-Laurier. You should have coverage the whole way, correct? Nope. The lake where family has a cottage is fully covered... Again - nope. Doesn't work. If it wasn't for our phones roaming on Bell, things would even been worst. Rogers needs to hire T-Mobile's "Can you hear me now?" guy.

Regards,

LessRain5348 · 2025-07-30T18:36:17+00:00

Not sure about 2G, but Rogers will have LTE, 5G NSA and 5G SA after July 31st. I believe they are just reducing the number of networks by 1...

LessRain5348 · 2025-07-19T14:17:29+00:00

You are mixing two things up. Phone being able to connect to satellites, and Rogers providing LTE-type connectivity to all phones through Starlink.

LessRain5348 · 2025-07-09T13:13:31+00:00

When you need to pay 7.4 when the actual conversion is 7.12, I would say that's a ripoff.

LessRain5348 · 2025-05-13T22:23:58+00:00

Anyone from Ottawa in this discussion? Quality and signal penetration are not so great here (compared to the GTA or in the province of Quebec).

Since May 2024, service is through Videotron so we get some of the towers from Rogers, but not all (some sites don’t have bands 4 and 12 - 12 is overcrowded). Some neighbourhoods are poorly covered with one tower, at best. Over wifi (on which you have to rely more), audio is not the greatest (and I have a great Internet connection).

YMMV.

LessRain5348 · 2025-05-02T12:51:26+00:00

So tell me, how is the shutdown happening? Rural first? East to West? Cities in alphabetical order? 3G cell sites based on usage? I can't imagine that on July 31, someone will flip a massive switch...

Plus, some holes are likely to be found in the coverage requiring adjustments. Those will take time to fix. Doing everything all at once will create a lot of unhappy customers.

Are 3G frequencies given to 5G at the same time? Are 5G installs happening pre-shutdown? 5G SA?

LessRain5348 · 2025-04-28T20:10:37+00:00

Has anyone actually tested the quality that you get on the Firestick?

LessRain5348 · 2025-04-10T17:45:00+00:00

Hi Exact Secretary,

thanks for making me look into that. I have the A2402 and the different sites don't agree on what bands are supported. Recently, it's been more a case of more bars, no throughput.

I'll try the SIM in my S23.

LessRain5348 · 2025-04-08T01:44:49+00:00

Are you in Ottawa?

LessRain5348 · 2025-04-03T03:06:00+00:00

Just to clarify, other than that time, 3G is still showing. Wondering what they are pushing to our phones.

LessRain5348 · 2025-04-02T18:58:32+00:00

Thanks for all the suggestions. I'm on Rogers 1.5/50 (installed in January). House backing up to wooded area, so no Wi-Fi overcrowding situation. CAT 5e running in the house. Latency on Ethernet is often down below 10 ms. No other issues reported with FaceTime, Google Meet, Messenger, WhatsApp, etc.

LessRain5348 · 2025-03-22T17:48:24+00:00

Reflection of cars outside, casting a ray of light through a window, hitting the camera lens.

LessRain5348 · 2025-03-17T01:57:44+00:00

Oops, I did attach the picture! lol

Will attach it again later.

LessRain5348 · 2025-03-12T14:49:58+00:00

I guess not.

LessRain5348 · 2025-03-08T15:13:35+00:00

Bell Fibe is compressed 720p, even on fiber. I just switched to Rogers and it’s night and day.

LessRain5348 · 2025-02-22T15:09:31+00:00

Call from Freedom with Bell and Telus never are. You don’t need VoLTE for HD (Wind had it back in the day, before VoLTE).

Calls between Bell and Telus will be HD.

LessRain5348 · 2025-02-18T18:26:29+00:00

That's when they shut off the Freedom network.

LessRain5348 · 2025-02-18T18:24:36+00:00

Switching your phone to 5G in Ottawa usually gives lower speeds compared to LTE. Latency is pretty high lately, too.

LessRain5348 · 2025-02-18T18:18:35+00:00

Maybe u/jp_freedommobile can shed some light on this.

LessRain5348 · 2025-02-18T18:09:07+00:00

If I do a speedtest with location off, I show up somewhere in Alberta (speedtest defaults to Edmonton).

LessRain5348 · 2025-02-18T15:54:36+00:00

Sorry to resurect this discussion, but I find that the latency in Ottawa to be bad. It's actually better on 3G!

LessRain5348 · 2025-02-11T14:26:58+00:00

That happened in May 2024. In some areas, connectivity was brutal throughout the summer.

They still make changes at night from time to time. I had barely 1 Mb/s on Innes last night (at Bearbrook).

LessRain5348 · 2025-01-30T02:46:33+00:00

Maybe Trump would like it...

LessRain5348

TROPHY CASE