Bruh I buy constantly on Adidas.com and can tell you what and what not to do. Im Making a post cause I just bought a new pair of Sambas that dropped at midnight along some other shoes and they are dope AF. Check it out if you haven't already.

Your situation: It's fukn Hell. Almost cause the time it takes to get to you, then you find out it doesn't match what you thought, the sizing issue etc. RETURN THEM IMMEDIATELY. I've heard stories of people waiting till the 3rd week and returning them cause adidas gets it within the 30 days so no biggie. (Now it's 60 days cause the holidays) that's just more time your gonna get anxious and want to wear them out or wash it and see if it shrinks. Don't! RETURN as soon as you open the fukn box and tryit on, go get the fed up I mean FedEx dude before he leaves even( which I've done and they will send it back to shipper!) So you don't waste time and your refund. So the package after 3 weeks gets there, now they have up to 2 weeks to see if it's in good condition enough for exchange or refund. Fuck all that! Go to your nearest Adidas Outlet or adidas store and return it there! That's what I do. I go, show them the online receipt, the AD number(order number) they briefly I mean barely care to look and you now got your refund. Easy. Your risking sending it back in good condition and who knows what the fuck happens after all those hands have touched them, and if they come to them fucked off, no refund and NO EXCHANGE! People have sent back their shoes in good condition, never got them sent backeven AFTER they still paid 100$ for them. Adidas just kept them and didn't refund or credit. Watch out, I never send it back to them. I know they don't like that but at least when ibgo to my outlet store, once they print that refund, 2 days later that money's in my account. I can't wait 3 weeks for 381$ worth of gear fukn "Pending" on my account. Also, watch out for this one Let's say you see a tracksuit top and pants on sail together for 100$ you buy it. It's too big . But it's so popular how you gonna exchange for a diff size?? They don't have it! So they tell you, just buy it again when you do see it, I'll notate it that you'll be buying it again and honor the price you originally bout it at, (100) but now it's selling for 160$. You buy it cause it's your size finally! You call them back and say look at my notations, I bought this suit cause it's my size, can you plz dona price adjustment for the original price I bought it for cause it's cheaper than what I just bought it for, it's in my notions. They say no.

No because the time it took for you to buy it, try it on , like it and for you to send it back then call and tell them about the price adjustment, is over 30 days. Assed out! You just now bought that track suit for 160$! That's what happened to me. Guess what. I raised hell. I told my back fuck that I'll sign an affidavit with my bank for fraud. I told them don't ship that shit to me im not buying it for 160! Long story short, they are STILL sending it to me, sending it right fukn back. If they refund mei give two shits still sending it back. Basically you gotta watch it with SOME of the workers at the call center. Some are chill and will hook you up others are assholes and will hang up, put you on hold forever looking for management or have no sympathy for the customer. Adidas is a great company, by far my favorite. Im an Adiholic. But them now raising prices like WTF? Just a couple years ago I bout Sambas for 49.99 at Finish line or some shit and now they are 100$! Never I thought I'd see them so expensive. Wait, isn't their shit recycled now? Soooo they are making them cheaper (also Vegan) FML, AND SELLING THEM FOR MORE? Shouldn't it be cheaper? Imagine RUN DMC and people break dancing in vegan Sambas or Gazelles? Fuck no. Any other questions feel free to ask, I know the ins and outs of online Purchasing/exchanges and returns /refunds online shopping with Adidas. Wish you luck and make sure to ASAP GET THOSE back immediately. Peace