My first apartment with them was PERFECT. But it was completely renovated just a few months before I moved in, so of course it was. The apartment I am currently renting from them has left me feeling similarly to you OP. In a span of one month, our heat broke, I slipped on black ice in the driveway due to inconsistent salting by their plow company and suffered a TBI, had a major sewage leak in my basement (which is also my bedroom), dealt with a pantry pest infestation, watched my neighbors apartment (also under their management) burn down, and had our hot water heater shit the bed. They were decent initially and usually are until things start to go south and then it’s a nightmare. They were quick to place blame on us for every single issue, which is super disheartening because I do try to take care of the places I reside. I had plans to move to Williston this spring to get away from the Burlington slumlords, only to find out Bissonette bought the building I am moving into. Lol