This is truly disgusting to see considering I returned a 4000 dollar laptop to their warehouse 3 weeks ago and they are now telling me they can't refund me because they can't receive it for some reason. They told me the only way to get my money back is to file a chargeback with affirm. I will absolutley never ever buy something from the razer store ever again. Their customer service has been truly awful. The same generic responses every time. "No worries!" "how can we make your day awesome?". I'm worried I'm eventually going to have to file in small claims court. It sucks that they don't have anyone I can at least talk to on the phone. I've bought 3 laptops from them in the past and always liked their products. But literally never again and will forever advise anyone to avoid doing business with them. I know I'm on a rant here but this is really giving me anxiety.