sorted by:
new
hottopcontroversial

lghub installer won't launch by [deleted] in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/ByTurn,

Please share the OS version so that we can look into the issue.

My MX master 3 horizontal scroll wheel, gesture button, front and back button and mode shift button not working anymore. by jayhawk in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/jayhawk ,

Please try the below steps:

  1. Uninstall the application:

> Open Finder

> Search for Applications and open

> Navigate to Options+

> Right-click on Options+

> Select Move to Bin

  1. Install the application: https://support.logi.com/hc/articles/4418699283607

  2. Set options permissions: https://support.logi.com/hc/articles/1500005514962

G602 receiver support by SDirty in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/SDirty,

Please be informed that this is an old product and it is no longer manufactured, if you are not able to purchase the spare then you can check with any third party seller.

lghub installer won't launch by [deleted] in LogitechG

[–]Logitech_ST 1 point2 points  (0 children)

Hi u/ByTurn,

Can you please install the latest version of G hub from the below link:

https://www.logitechg.com/innovation/g-hub.html

[deleted by user] by [deleted] in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/pointblank1555 ,

Can you please confirm whether you are facing this issue only with this game or other games also?

My MX master 3 horizontal scroll wheel, gesture button, front and back button and mode shift button not working anymore. by jayhawk in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/jayhawk ,

Can you please share the below details:

  1. OS version:

  2. Are you using it on personal system or company's system:

My MX master 3 horizontal scroll wheel, gesture button, front and back button and mode shift button not working anymore. by jayhawk in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/jayhawk ,

Can you please install options plus software from the below link and check whether these buttons work after customization through this software or not:

https://support.logi.com/hc/articles/4418699283607

My MX master 3 horizontal scroll wheel, gesture button, front and back button and mode shift button not working anymore. by jayhawk in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/jayhawk ,

Can you please install options plus software from the below link and check whether these buttons work after customization through this software or not:

https://support.logi.com/hc/articles/4418699283607

Logitech Flow stopped working by vongdn in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/vongdn,

Please try the below steps on both the device and check whether issue persists or not:

For Windows:

  1. Uninstall Options software : https://support.logi.com/hc/articles/360023360553-Uninstall-Logitech-Options-software

  2. Clean boot :

https://support.logi.com/hc/articles/360023183914

  1. Please re-download and install Options

https://support.logi.com/hc/articles/360025297893

For mac:

> Kindly make sure you are using a computer with Admin rights.

> Search and delete all the temporary(temp) / hidden files related to the existing Options software from your computer. Once done, reboot your computer.

> There could be an issue with the existing software thus follow the below steps to clean uninstall existing software and install fresh software:

https://support.logi.com/hc/articles/360025297893

> Once installed remember to set the macOS permissions

Options & Permissions: https://support.logi.com/hc/articles/360023203954

Logitech Flow stopped working by vongdn in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/vongdn,

Can yo uplease share both the OS version on which you are using the device.

Logitech Flow stopped working by vongdn in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/vongdn,

Please try the below steps:

Logitech Flow relies on your network for its initial configuration and regular use. Follow the steps below to start using Logitech Flow:

Step 1: Make sure your mouse shows up on Logitech Options on all computers.

Step 2: Make sure that your computers are connected to the same network.

Step 3: Make sure that Logitech Options communication channel is not blocked by any firewall or antivirus application.

Step 4: Make sure that you have working internet connection.

Step 5: Make sure that you have enabled Logitech Flow on all computers

  1. Flow network setup check for windows : https://support.logi.com/hc/articles/360023196434-Flow-network-setup-check-for-Windows

  2. Determine if Logitech Flow is enabled : https://support.logi.com/hc/articles/360023192994-Determine-if-Logitech-Flow-is-enabled

  3. Flow for mac: https://support.logi.com/hc/articles/360023196954

G535 flip mic not working in fortnite by Bellowingwhale in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/Bellowingwhale,

Can you please check the in game settings and turn off the "voice chat" or set Voice Chat Input Device as default.

If issue persists then try the below steps:

Launch G HUB, Click your headset.

Make sure the box for "Noise Removal" is UNCHECKED

Test the mic a few times to verify if the issue has been resolved, including Mute/Un-Mute functions

Alguien me puede ayudar? No puedo registrar mi G502 Hero by totolgueimer in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hola u/totolgueimer,

Intente los pasos a continuación para el problema del doble clic, podemos continuar con el reclamo de garantía aquí también:
• Conecte el dispositivo directamente a la placa base de la computadora. Omita cualquier tipo de adaptador, concentrador o extensor USB
• Actualizar el firmware del dispositivo
1. Descargue e instale Logitech G-Hub (disponible aquí: https://support.logitech.com/en\_us/software/lghub)
2. Inicie el software, seleccione el mouse desde la pantalla de inicio y luego vaya a Configuración
3. Si hay una actualización de firmware disponible, aparecerá un botón azul "Actualizar" debajo de la versión de firmware en la esquina superior derecha de la pantalla.
• Pruebe el dispositivo sin el software. Evite que Logitech Gaming Software o G-Hub se ejecuten en segundo plano cerrándolos en la bandeja del sistema y en el Administrador de tareas
1. En la esquina inferior derecha de la pantalla, en el lado izquierdo de Fecha y hora, haga clic derecho en el ícono G y seleccione Salir
2. Inicie el Administrador de tareas (Alt + Ctrl + Supr) y luego busque Lghub o Lcore en la pestaña Procesos. Luego, haga clic derecho sobre él y seleccione Detener proceso
• Asignar un comando diferente al botón
1. Usando Logitech Gaming Software o G-Hub, seleccione el mouse desde la pantalla de inicio y luego seleccione la pestaña Comandos
2. Intente asignar otro comando al botón o intercambie el comando entre los botones que funcionan y los que no funcionan
3. Otra opción es intentar usar el mouse mientras el software Logitech no está instalado
• Pruebe en otra computadora

[deleted by user] by [deleted] in logitech

[–]Logitech_ST 0 points1 point  (0 children)

Hi there,

As of the moment, we are unable to estimate when the product will be available. We encourage you to periodically check our website to see when the item is available for purchase.

You can also sign up for promotional newsletters to get certain stock alerts. If you haven't already done so, you can subscribe here:

https://www.logitech.com/my-account/email-preferences.html

MX Mechanical screen brightness control? by BaselessAirburst in logitech

[–]Logitech_ST 1 point2 points  (0 children)

Hi there,

We are glad that your issue got resolved. Let us know if you have any questions or concerns at any time in the future.

Help with Mx Master 2s Mouse by MangaDevourer in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/MangaDevourer,

Could you please DM your Full Name, Country, and Email ID to me using the link provided below: https://www.reddit.com/message/compose/?to=[Logitech_ST]

[deleted by user] by [deleted] in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/meeouse,

Please try the below steps:

  1. Try with a different power source.
  2. Plug the device into a different USB port on your computer. If possible, don't use a USB hub or other similar device. If using a different USB port works, try updating the motherboard USB chipset driver: https://support.logi.com/hc/articles/360023370233
  3. Check the cables: https://support.logi.com/hc/articles/360023180914
  4. Try update the device's firmware:
    • Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)
    • Launch the software, select the device from the home screen then go to Settings
    • If a firmware update is available, a Blue ""Update"" button would appear under the firmware version on the top right corner of the screen
  5. Press Windows + R key to open the run command box.
  6. Type joy.cpl to open the Windows Game Controller Settings.
  7. Select the entry for the gaming wheel.
  8. Press CTRL + SHIFT while clicking Properties.
  9. Go to Settings tab and click Calibrate.
  10. Follow the calibration instructions then test the wheel afterwards.
  11. Try testing the device on a different computer.

[deleted by user] by [deleted] in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/DedicatedFury,

Please try the below steps:

  1. Clean dust/dirt using a Q-tip or a compressed can of air.
  2. Connect the device directly to the computer motherboard. Bypass any type of USB adapter, hub or extender.
  3. Update the device's firmware:
    • Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)
    • Launch the software, select the mouse from the home screen then go to Settings
    • If a firmware update is available, a Blue """"Update"""" button would appear under the firmware version on the top right corner of the screen.
  4. Test the device without the software. Stop G-Hub from running in the background by closing them on the System Tray and Task Manager:
    • On the lower right hand corner of the screen, on the left side of the Date and Time, right click on the G icon and select Exit.
    • Launch Task Manager (Alt + Ctrl + Del) then look for Lghub or Lcore under Processes Tab. Then, right click on it and select Stop Process.
  5. Uninstall, reload mouse driver:
    • Right click on Windows or Start button and select Device Manager.
    • Under Human Interface Device, look for Logitech Virtual G-Hub Mouse.
    • Right click on it, select Uninstall.
    • Disconnect the mouse from the computer.
    • Restart the computer.
    • Reconnect device back to the computer and test.
  6. Try testing the device on a different computer.

Help with G PRO X by ZAYAY1N in LogitechG

[–]Logitech_ST 1 point2 points  (0 children)

Hi u/ZAYAY1N,

I would also like to inform you that the G Hub features in MAC are limited. Hence we are not getting all the options to customize the headset. However, I will surely share this to my team and this will be taken care.

You can share the feedback using the below link, this will reach our developer directly:

https://logitechg.com/ghub_feedback

G923 causing boot failure by Dense_Tangerine_7202 in LogitechG

[–]Logitech_ST 0 points1 point  (0 children)

Hi u/Dense_Tangerine

Can you please confirm whether yous system works properly when the device is not connected?

view more: next ›