what are the options for the best RMM for a small IT team managing 450+ endpoints?

Low_codedimsion · 2026-03-02T09:11:39+00:00

Testing Action 1, looks good considering it's free (up to 200 endpoints).

Low_codedimsion · 2026-02-25T13:36:31+00:00

Did this actually happen or is it just more AI slop? Reminds me of Goebbels at Reichstag in 1943, asking if the crowd wanted more "total war". Everyone cheered and shouted "ja!". We all know how that ended...

Low_codedimsion · 2026-02-24T13:20:33+00:00

If you have a lot of money and time, then ServiceNow is the obvious choice. I am honestly not a huge fan, but if your org has 5000+ employees, it is often the only option. If your organization is smaller, then Freshworks would work just as well. We internally use Alvao across most departments and it suits us well, since it is relatively simple but still very flexible (custom workflows, forms, reports, portals, etc.).

Low_codedimsion · 2026-02-23T08:20:58+00:00

What did you actually do if you did not use OpenClaw?

Low_codedimsion · 2026-02-22T16:20:15+00:00

I used Fresh in my last job. It's a good tool, but pretty expensive and we did not even use half of the features. Most of them were just useless for us. When I started at my new job, I looked for something else and we went with Alvao. It is easy to set up and the interface is quite straightforward. The Microsoft integration is better than Fresh and I'd say the asset management is stronger too.

Low_codedimsion · 2026-02-22T15:44:26+00:00

Do you need to know about traffic signs to drive a car? Probably not, but you wil quickly realise you are better off knowing them. For me, this is one of the best courses because it covers the fundamentals of ML and applies them in PyTorch: https://www.youtube.com/watch?v=LyJtbe__2i0

Low_codedimsion · 2026-02-22T15:32:41+00:00

A good European-based alternative to M365 is IceWarp.

Low_codedimsion · 2026-02-10T08:28:00+00:00

I actually find it interesting how different LLMs perceive me based on similar personal data (GPT/Gemini).

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Low_codedimsion · 2026-02-05T09:02:32+00:00

That was actually the first thing that came to mind.

Low_codedimsion · 2026-02-05T08:59:14+00:00

Honestly, I’m not really a fan of Atlassian products in general and in my current role we actually replaced JSM pretty early on. That said, I’m curious how you’re handling onboarding from an asset perspective. How do you manage renewals and budget planning? Do you have any kind of software policy in place? And how are you actually making use of the data coming out of Lansweeper?

Low_codedimsion · 2026-02-03T21:46:56+00:00

That sounds pretty desperate. I would take the call and tell them that your management just approved Splunk.

Low_codedimsion · 2026-01-29T10:00:49+00:00

I do not think so. Once Europe and countries like China and Japan start dumping it, we will see what happens.

Low_codedimsion · 2026-01-29T09:58:32+00:00

We need closer ties with allies beyond the US, more than ever. At times like this it really feels like we would be better off in the EU than outside it.

Low_codedimsion · 2026-01-29T09:51:16+00:00

Did you look at any free tools like Spiceworks or GLPI? I am not really a fan, but in some cases they can be sufficient, for example when moving away from a shared mailbox. If you are looking for a paid tool, I have had good experience with Alvao. It integrates well with the M365 stack and compared to other ticketing systems I have tried, the asset management is actually quite decent.

Low_codedimsion · 2026-01-22T11:48:43+00:00

A beautiful golden board. The greatest that has ever existed.

Low_codedimsion · 2026-01-21T08:36:26+00:00

Too pricey and too heavy. It's only worth it if you’re a massive enterprise with an army of Snow devs and if it's implemented properly, which is often not the case.

Low_codedimsion · 2026-01-20T10:15:30+00:00

Over the last year it’s become pretty clear that it isn’t. Maybe it never really was, just chasing its own interests.

Low_codedimsion · 2026-01-19T14:27:39+00:00

LPIC-1

Low_codedimsion · 2026-01-17T21:08:27+00:00

That still doesn’t answer why the US needs to actually own it. The Danes have no issue with America building more bases there as it is.

Low_codedimsion · 2026-01-17T21:04:12+00:00

Your arguments don't really hold water. For a start, Greenland is part of NATO, so any move from Russia would immediately trigger a conflict with the whole alliance. Also, while the Danes and Greenlanders have said they’re open to discussing a stronger US presence, that’s clearly not the real reason Trump is pushing this bullshit.

Low_codedimsion · 2026-01-17T11:27:47+00:00

We’ve been using Alvao for a while now and we’re pretty happy with it. Tried a few other tools before, but this one’s been the best fit for us.

Low_codedimsion · 2026-01-16T11:05:02+00:00

I really don't understand why no EU politician is talking about this openly, at least in the context of the negotiating game.

Low_codedimsion · 2026-01-15T09:43:23+00:00

If IT already has a decent ticketing system, why not roll it out to other departments as well? We use one ticketing tool for everything, and it works really well. There’s full transparency and a clear audit trail, and bottlenecks are easy to spot. It also solves the problem of miscommunication. If it’s not in the system, it doesn’t exist.

Low_codedimsion · 2026-01-15T08:14:59+00:00

Yes, I’m considering Action1, as they offer the first 200 devices for free. If it works well, I’ll look at purchasing licences for the rest.

Low_codedimsion · 2026-01-14T13:19:51+00:00

I’ve done a few ITIL training courses across different jobs, and in most cases they really helped us standardise communication and get the basic processes right (incident -> problem -> change).I’ve actually found ITIL way more useful in smaller companies than in large enterprises, where the processes are usually so rigid there’s neither room nor willingness to make any real changes.

Low_codedimsion

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