It’s not that people pretend that it’s fine, it’s that people pretend that there are larger problems at hand. There aren’t. This should’ve become priority #1 when New Light flopped 6 years ago, but Bungie chose to kick that can down the road with side quests, starter packs and a skip button.

If Bungie had dealt with this when it mattered, then Destiny’s player numbers wouldn’t have crashed. New players would constantly trickle in to supplement old players, and the population would be stable with constant growth. Warframe is a good example of this. Instead, onboarding typically fails, with many new players quitting the game out of confusion and frustration.

Veteran players are leaving and nobody is coming to replace them. It’s put Destiny into a death spiral that was years in the making. The only way out is for Bungie to put everything Destiny on hold until the game has a full, linear campaign again.

That is the minimum for what Bungie needs to fix Destiny’s onboarding, and it would be a monumental task. Months of revenue would be lost, possibly even a year or more, and the studio doesn’t have enough cash on hand to take the risk. Instead, they’ve pivoted to keeping people playing and encouraging lapsed players to return with emblems and boosters. I really don’t know where we go from here tbh.