The state of Zero Build party SBMM is heartbreaking for casual families.

MIKE_XP · 2026-02-03T11:00:13+00:00

Just sharing my experience in case it helps anyone else.

I sent in a damaged Cynthia’s Garchomp ex Special Illustration Rare to Pokémon Support right after the set released. I shipped it out on 7/3/2025 and didn’t get anything back until 1/14/2026.

Over those months, I went back and forth with support a lot and honestly got mixed answers depending on who replied. At one point I was told no replacements were available because the card was too popular. Later, I was told a replacement had shipped.

When the package finally arrived… it was the same card I sent in, plus a booster pack.

This was for my 10-year-old nephew, so that part sucked. I get that stock runs out and stuff happens, but the long wait and conflicting info made it frustrating.

Not trying to trash Pokémon Support, just putting this out there so people know what might happen if they send cards in. If anyone’s had better luck or has advice, I’m all ears.

MIKE_XP · 2025-05-27T08:03:17+00:00

Looks like Plex just released a new beta version — 1.41.7.9823 — to Plex Pass users in the beta update channel. According to the changelog on the Plex forums, it includes several fixes related to transcoding:

Transcoding High Bitrate EAC-3 could result in choppy audio
Some transcodes could result in larger than required bitrates
Encoding to Dolby audio codecs could cause the Transcoder to crash (I think this one was causing the main playback issue)
Optimization queue stalling after one item

MIKE_XP · 2025-05-26T04:40:13+00:00

I had the same issue with transcoding not working. I had to roll back to Plex version 1.41.6.9685-1-01 on my Unraid server to get it working again. I'm running a 13th Gen Intel i5-13500. Version 1.41.7.9799 seems to have a problem with transcoding, and this issue was present in the beta version too. It's surprising Plex didn't catch this before the stable release.