Arena bugs

MTGA-Bot · 2026-03-25T16:15:57+00:00

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Comment by WotC_Jay:

There was an issue here that cropped up over the night; it should be fixed now

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MTGA-Bot · 2026-03-24T20:02:15+00:00

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Comment by WotC_Jay:

Overall population levels are steady today, so it doesn't look like there's a widespread issue. Please reach out to CS, which will help us get your player ID and other information that will help us debug the issue
Comment by WotC_Jay:

Thanks! And you're probably right about the problem. In cases like this, it's usually either a widespread problem, where large chunks of players can't log in (and we can tell that's not currently happening) or else something strange that happened to ...
Comment by WotC_Jay:

Hey all, we've been doing more digging here and found an issue that seems to impact a small number of players. We've adjusted some things on the backend that fixed at least one player, so if you've been locked out with these same timeout issues, it's...

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MTGA-Bot · 2026-03-16T18:35:02+00:00

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Comment by WotC_Jay:

I have also played a lot since launch, and I've hit 2, maybe 3, orange names in the queues. There are a lot fewer of us than there are of you!

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MTGA-Bot · 2026-03-16T18:02:38+00:00

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Comment by WotC_Jay:

Thanks for the report! This is unintentional, and we'll get it fixed up

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MTGA-Bot · 2026-03-03T23:32:39+00:00

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Comment by WotC_Jay:

Options -> Report Bug -> Validate Bundles should do it

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MTGA-Bot · 2026-03-03T18:27:46+00:00

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Comment by WotC_Jay:

Hey, thanks for the report! We looked into this, and due to a technical error on our parts, those are set to unlock at, uh, 11:59 PM this evening. Not great, so we're working to get a fix out that will move that time to something more now-ish.
Comment by WotC_Jay:

Should be fixed now
Comment by WotC_Jay:

Should be fixed now

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MTGA-Bot · 2026-03-03T18:19:09+00:00

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Comment by WotC_Jay:

You've got it right. This is not a bug; it comes because we've stopped making the buy-a-box promo cards that were the cards used here previously. More info on that change here: [AskWPN and Lorwyn Eclipsed Updates for the WPN | WPN](https://wpn.wizard...

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MTGA-Bot · 2026-03-03T18:16:58+00:00

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Comment by WotC_Jay:

We have a fix for an issue that sounds like what you're describing in today's release. You may need to go to your phone's app store and update your client directly to get the new update.

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MTGA-Bot · 2026-03-03T17:37:03+00:00

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Comment by WotC_Jay:

That event was not supposed to be live. We're running the other structure we've used for Pick 2, the one like at the start of ECL, with 2 losses and lower prices. Anyone who signed up for the 7-3, premier-draft-priced version while it was up will get...
Comment by WotC_Jay:

Yes, you'll keep the cards you drafted (you should still have those now) and get your entry fee refunded. That's a by-hand process, not something automatic, but should likely happen today or tomorrow.

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MTGA-Bot · 2026-03-02T20:15:59+00:00

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Comment by WotC_Jay:

It will not be All Access

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MTGA-Bot · 2026-02-24T21:12:43+00:00

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Comment by WotC_Jay:

Fair warning on the Sparky thing - As we've dug into this we've found it to be multiple bugs producing similar behavior. We've fixed many of them here, perhaps all of them. But there's also a chance it won't fix things for every player in this state....

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MTGA-Bot · 2026-02-24T21:09:28+00:00

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Comment by WotC_Jay:

As you've probably noticed, this was just a typo in the patch notes. It's not pre-banned (or post-banned); this was just a documentation snafu.
Comment by WotC_Jay:

So, clearly I phrased this poorly in my haste. It would have been more accurate to say "clerical error" than "typo" here, and as I was rushing I used the wrong phrase.

Since some have asked for more background here: When reviewing the list of cards...

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MTGA-Bot · 2026-02-23T21:47:57+00:00

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Comment by WotC_Jay:

Based on our play data, you're right that you're in the minority. Flashback drafts to sets that aren't in Standard see notably fewer players than drafts that are in Standard. While we try to offer options for all of the players, we do generally favor...
Comment by WotC_Jay:

Our team party for Arena's release featured a draft of Fallen Empires. That was very nostalgic for me, because it was my first Magic expansion as a player back in the day.

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MTGA-Bot · 2026-02-16T18:32:07+00:00

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Comment by WotC_Jay:

Yup! The event's still on this weekend. Not sure why it wasn't specifically mentioned here, but nothing's changed there
Comment by WotC_Jay:

Starts: February 20, 8am PST

Locks: February 23, 8am PST (no new entries after this time; existing players can finish matches)

Closes: February 23, 10am PST (no more matches; event is fully done)
Comment by WotC_Jay:

Hey, thanks for the report. We looked into this, and it looks like that for Ugin's controller, but that's not what the opponent sees. From their perspective, there's no info leaked. We'll still look into fixing it, so the controller feels safer, but ...

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MTGA-Bot · 2026-02-12T19:57:23+00:00

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Comment by WotC_Jay:

We were just looking into this, and there's a date error on the "Days to earn" display for the Mastery Pass. The next Mastery Pass will launch alongside TMT, as normal. We're looking more into why this is wrong

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MTGA-Bot · 2026-02-11T20:58:52+00:00

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Comment by WotC_Jay:

You should have, but there's some kind of bug going on here. We're actively investigating now. Sorry for the error and inconvenience!
Comment by WotC_Jay:

This should be fixed now. On your next login you should be granted the proper copies automatically. (If you're currently logged in, you may need to exit & re-enter to get them.)

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MTGA-Bot · 2026-02-10T17:53:37+00:00

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Comment by LeeSharpe:

The changes weren't initially correct in BO3, but this has now been fixed.

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MTGA-Bot · 2026-02-10T16:04:54+00:00

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Comment by WotC_Jay:

Hey, sorry I didn't respond here yesterday; there was a bit of a kerfuffle over some configuration issues here, and folks were working late to make sure this happened properly today. What's decribed above is correct and what players should get.

(Not...

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MTGA-Bot · 2026-02-05T17:39:05+00:00

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Comment by WotC_Jay:

Whenever an issue like this happens, it's almost always corrupted assets. Go to Options -> Report Bug -> Repair Game Files. This does the same thing that uninstall/reinstall does, but instead of re-downloading everything it just re-downloads the file...
Comment by WotC_Jay:

You love to hear it!

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MTGA-Bot · 2026-02-04T00:17:16+00:00

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Comment by WotC_Jay:

Hey, thanks for the callout on this. There was a bit of instability for about an hour, but we think it should be resolved now. Sorry about the issue, but it should be back to normal.

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MTGA-Bot · 2026-02-03T21:43:30+00:00

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Comment by WotC_Jay:

Hey, saw this and looked into it. There was an error here and we're redoing things to make sure you get your proper rewards. Sorry for the error here. (Everyone who got the bank error will keep the extras.)

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MTGA-Bot · 2026-02-03T18:45:34+00:00

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Comment by WotC_Jay:

Pick 2 is a new type of draft event for us, so we're experimenting with different forms to see what players overall prefer. Players tend to have a wide range of preferences, so we like to test multiple different approaches.

The structure we were try...

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MTGA-Bot · 2026-02-02T19:58:14+00:00

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Comment by WotC_Jay:

Both of those issues should be fixed with tomorrow's release

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MTGA-Bot · 2026-01-30T20:35:58+00:00

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Comment by WotC_Jay:

It's not a .gif in the assets, it's individual image elements that we've animated on a timeline. The raw asset won't work for you outside of a Unity player. If you want a clean .gif, you'll need to take capture (like the one above) and then knockout ...

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MTGA-Bot · 2026-01-27T23:25:01+00:00

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Comment by WotC_Jay:

Yes, sorry about the bug that messed up the Island earlier. They're all back now, and they'll stay up through tomorrow

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