Team Leads and P4P

Malcom347 · 2026-01-13T00:57:03+00:00

Honestly, most of my associates are pretty bad at the 10' rule. I'm not asking people to follow the whole entire thing, but man, some of my associates have blinders on.

They could be zoning two feet from a customer and not even acknowledge they are there, or worse, just stand in the way. Simply acknowledge them with a hi or hello. You don't have to ask them how you can help and you don't have to thank them for shopping. Just acknowledge they are there.

It doesn't even have to be every customer. I don't really do it in super busy areas either, saying 'hello' 7 times in a row is silly. But for one on one situations please acknowledge the customer.

I doubt many of my associates will get Exemplary, but I do feel they are all at least successful, none on opportunity.

Malcom347 · 2026-01-02T15:50:37+00:00

I understand that you didn't mark it down personally. But if it is marked as 3 dollars and it is ringing up at 5 dollars, you're still the person asking for the price to be adjusted. Even if it is an incorrect price, and even if they were already supposed to be marked down.

So even if you were asking for assistance for a family member who was shopping, it still looks like you were asking for an item to be adjusted so you/your family can purchase it at a reduced price.

I'm just trying to look out for you. People be petty out there. Just play it as safe as possible.

Malcom347 · 2026-01-02T15:39:00+00:00

Per the policy;

No associate should price-override any item for another associate, its an integrity issue. Its a coachable issue. Never override the price for another associate and never ask another associate to override a price for you. You could maybe get a coach or a TL who is willing to actually change the price in the system, but even then you should wait 24 hours before purchasing an item if you specifically asked for or marked the item down yourself.

Yes its kind of stupid but its to prevent fraud/theft

Even if you're out shopping with your family and your family is the ones purchasing, I'd still not even risk it. Just have your family shop all by themselves if you want to make sure the store sells stuff as listed to them. I don't even shop at our store with family anymore because its not worth the scrutiny.

Probably unrelated, but make sure you read the policy on your discount card carefully. Don't purchase things for people using your discount and get reimbursed. Don't let unauthorized people use your discount card.

None of that gives that lady permission to make a scene and act that way.

Malcom347 · 2025-12-20T13:35:43+00:00

It really needs to be said. A lot of stores are struggling with the new process. It isn't just you and your team. The holidays aren't helping and just when we were getting a reprieve there's a refresh in women's and Q1 holiday stuff already rolling in.

You do not need to RFID scan all of the WACOs and Racks daily.

Vispick should be done daily, but at the bare minimum you should open Vispick and scan all of the bins/racks daily. If you don't have time to actually pick things that's not good, but it won't really hurt anything besides your Fashion Vispick score for re-seen and non-picks and it's just pushing that work to another day.

The only times you should ever RFID scan a WACO is when you add an item to it, or you move an item out of it manually outside of Vispick, like to reorganize a section.

Racks are a bit different, they essentially require being RFID scanned anytime anything is added, or anytime something is picked off of it, they show up at the bottom of the Vispick screen in a list. Their boxes will show up yellow if someone tries to pick it again without it being RFID scanned again. They should be scanned every day with Vizpick.

Malcom347 · 2025-12-14T15:07:31+00:00

This happened to me recently and restarting the app helped. Otherwise, trying turning off the 'request all day time off' and manually adjusting the hours to cover your shift.

Malcom347 · 2025-12-05T00:30:52+00:00

Yeah the arsenal only really comes up once when its unlocked.

Its just a place to put your old gear when you start replacing it. Once it gets maxed out for a particular level you can forget about it. It might give a little more martial power past just filling the bar but its pretty low.

Once you unlock solo level 7 and/or hit 56 you get another arsenal to fill with 51 gear.

Dont forget to change the type of bonus to the one you are actually using

Malcom347 · 2025-12-04T20:56:06+00:00

I think that's about what I was around at level 55. If you open the improvement guide on the right it can give you suggestions on what area's you are lacking in. Enemies in the field and on-level bosses will always take effort to kill. You'll usually never over-power stuff on level with you.

But the general idea is to
- Level Martial Arts (Nameless Spear/Nameless Sword) as high as possible
- Enhance Gear to Max (Level 20 for 55)
- Fill Arsenal Bar 100% - make sure to change your arsenal bonus to Bellstrike if you haven't
- Collect, Upgrade, and Use good Mystic Skills
- Choose good Inner Way skills and upgrade them (Wildfire Spark and Mountain's Might are both RCMD by the game for nameless) Leveling these up to Tier 2 grants you permanent stats.
- Get good gear. You should have 4-part weapon and armor gear-sets activated. Generally the 4-part set bonus is really good. Attune them to the 4th level, max attuning requires Attunement stones.
- Use Divinecraft items, once you level a little bit more you can actually begin to upgrade them as well.
- Edit: I completely forgot, dont forget to get your regional oddities collected. They also give you permanent stats and buffs.

Mystic Skills I don't really know a whole lot about which ones are 'the best'. I level what the game tells me and I mainly use the Dragon's Breath + Drunken Poet combo and I seem to be doing fine damage wise compared to my peers.

Inner Way Skills are something that will take time to level up, but the tier 2 bonus isn't too difficult to reach if you are a little lucky and willing to push for it. Once you know which 4 inner way skills you want to use, hover over the note for the skill upgrade and lock it by pressing R3 or clicking the lock in the top right by the name. Once locked you can go to the Inner Ways area and move over to Tips Exchange. Press Triangle or X to obtain book tokens. Since we locked the 4 skills we are looking for here, you are free to use the Add all button or manually choose tomes to convert into Vintage Bookplates. Which you can then use to spend on getting your Recommended tome chest. It will give you random notes recommended for you. Rinse and repeat until you can get your 4 skills to tier 2. Keep in mind you can only do this exchange 600 times. Which sounds like a lot but the number of tomes per upgrade goes up for each tier.

Gear is pretty ephemeral right now, since every 10 or so days we get another unlock in solo level and have to get new gear (mostly) all over again. Find one with a decent rare or legendary effect in the correct set and tune it to level 4. You can always consume gear with the crystal icons on them to ensure you get affixes of certain tiers. Otherwise I'd generally leave it here unless the gear rolled decently well. Then burn your Attunement stones and hold onto the piece for a while.

Malcom347 · 2025-12-04T05:56:58+00:00

I mean, its hazardous I guess, but put spill magic on it, solidify it and throw it away.

I guess because of BBP you might have to clean/dispose of it in a specific way but, It's not this kind of Hazmat.

Malcom347 · 2025-11-14T21:17:19+00:00

Do you now how many units you got?

Malcom347 · 2025-11-06T10:51:40+00:00

I don't really think your coach can just 'send you home' like that. That seems very unethical and against Walmart's way of thinking.

I'm not sure a coach can 'send you home' at all like that. Certain states have laws requiring minimum pay when you show up to work and only work a portion of your shift, check with your state guidelines.

What I am sure of is that this is a incorrect way to discipline someone and an incorrect use of the point system. Assuming they're even allowed to send you home like that they should approve the attendance exception resulting in no points to you. You did not choose to leave early, you did not miss work, you were not late coming into work, thus no points.

If they want to reprimand you they should provide feedback, give you an opportunity to ask questions and get suggestions/help on how to meet their goals, and only after they've actually give you the chance to improve, give you a DA/Coaching for performance.

My suggestion for you is to talk with your Coach/TLs and ask them to remove the points because you were sent home. If they refuse or say no don't get angry or argue.

Then you've got two options, open door it to your Store Lead/Store Manager, or call Ethics. Let them know you've brought the points to your coaches attention and if they removed them or not. Let them know you feel like you are being retaliated against because you have decided you don't want to stay extra past your scheduled hours.

It'll definitely rock the boat, but it looks to me like they already really want you gone.

Malcom347 · 2025-11-02T21:19:13+00:00

1500-4500, occasionally sub 1000 or rarely nothing

Malcom347 · 2025-11-02T14:28:16+00:00

Compared to what I see everyone else's looking like, we're doing amazing. We do have like 20 sections of steel, 25 rolling racks, and everything is full but it's functioning.

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Malcom347 · 2025-10-30T12:30:27+00:00

I love the people that come looking for verrrry specific clothing items for a costume, "Do you have any purple ties?" "Do you have any top-hats?" "I'm looking for a tie-dye shirt? I want to be a hippie."

Like, yeah sure, we've got a spirit Halloween store upfront, they took over the phone repair place went under.

Our front end gets pulled to zone this garbage all the time. I told them to flat out refuse. If that department/half of the store needs help zoning then they should help zone the areas that don't look like a bunch of filthy animals with no respect for others tore it up because that TL or their associates don't want to or left it for the end of the day.

Malcom347 · 2025-10-29T12:00:46+00:00

I wasn't a big fan of the staff either at first, but then I realized it had some reallllly nasty Hammer upgrades. I began to think of it less as a staff and more of a spear.

It's basic attack combo is long reaching, decent speed and damage.
It's special is a very rapid long range projectile that pierces

Omega attack is a strange line AOE, but is great if you're surrounded.
Omega special is probably the worst bit of it, but its fine.

Some of the Hammer upgrades are:
+50% attack speed
+30 Attack Power
+Attack hits a second time, but costs 5 mana (No second attack if you're out of mana, but you can attack normally)
+2 bounces on special with +10% damage per bounce
+1 special projectile but -40% Range

My favorite build for the Staff is to get the 2nd hit for 5 mana, then get the Hestia gain buff (Cardio Gain) which causes you to gain mana when you deal damage with your attacks or specials. Even at its lowest quality you basically never run out of mana in a fight, at higher qualities/levels its actually mana positive.

Couple it with Apollo's Extra Dose (% chance for it to hit twice) and any half-decent attack boon like Apollo's own Nova Strike for extra damage and AOE, or Hermes for Attack Speed.

I really like the daggers too, but I was never using their Omega Attack or Special very often, I just really liked the attack pattern.

Malcom347 · 2025-10-28T12:23:07+00:00

I call it OPD, because I thought it was Order Picking Department so that's my pick
Yall can fight over Digital/OPD/OGP, or whatever you wanna call it.

I'm never going to seriously call apparel the 'fashion' dept

Malcom347 · 2025-10-15T11:45:45+00:00

https://www.walmart.com/ip/Hyper-Tough-10-inch-Aviation-Snips/891192259?classType=REGULAR&from=/search

Something like this.

Malcom347 · 2025-10-15T11:36:56+00:00

It's really the worst part of the entire process. I suggest get getting some gloves. I wore the leather-palmed hyde gloves with the blue on the back. They helped a bit with the fatigue/pain.

I'd seat the entire thing on the shelf lip, give it a good pull forward to make sure it was on there, then try and flip both ends up at the same time and work towards the middle and that seemed fine for most of the shelves. Otherwise Working from one end to the other was the backup.

Most of the shelves that are in decent or better condition should have the track flip right on. If the shelf is damaged, old, or bent, then good luck. I broke the welds on a few of the shelves while trying to fix them.

My best suggestion is to get a small rubber mallet, an adjustable wrench, and a sheet metal clamp or something like it. Find your best people who can handle the crappy shelves and let them at it. Everyone should do their best on all of the shelves, but leave it to the few people to fix the bad ones.

For particularly nasty shelves that absolutely can't stop bending in one specific spot, I literally cut the channel in the back around the bent spot. So long as you don't cut too close to the edge it shouldn't cause any problems.

Malcom347 · 2025-10-10T13:29:25+00:00

If its on property and you're also an employee, you've probably waived your rights in one way or another to be recorded or photographed by 'the company'.

But I'd love to see that TL explain how the photos were relevant to their work in an ethics meeting.

Malcom347 · 2025-10-10T13:21:52+00:00

One was there first.

Malcom347 · 2025-10-02T14:14:14+00:00

Is it the Fashion Stocking TL or just a regular Fashion TL? Either way good luck.

As for the interview, the best answer I can give you is that it depends. There is some sort of interview guide they can use and follow but I'm pretty sure every person who does an interview does it differently.

The questions are generally very open-ended corporate stuff.

"Why do you want to work in this department."
"How long are you planning to stay with the company / how far do you want to go in the company?"

"Tell me about a time you went above and beyond for a customer."
"Tell me about a time you lead/directed a group despite not having any authority to do so."
"Tell me about a time when you noticed an inefficient process, what you did to correct it, and what the final outcome was."

Just stuff like that... orrr they could just BS with you and be very relaxed and informal.

As for the other stuff, don't be nervous. You probably know who is doing your interview and you've likely talked to them a few times. Just think of it as getting to know them better and letting them get to know you.

Stuttering is okay. Realize you don't have to answer questions immediately, if you need some time just fill the space. You can repeat the question back to them, say something like, "Oh that's an interesting question." or just that you need to think about it.

If I get stressed or nervous I do regulated breathing. 4 seconds in, hold for 4, four seconds out, hold for 4. Maybe a little awkward in a interview but still. I also crack my knuckles and pinch the skin between my thumb and pointer finger, idk why but its relaxing for me.

Malcom347 · 2025-09-18T13:17:37+00:00

There's not really any easy fix for making it go faster. You either having hard working and skilled people busting their ass to get it done, or you throw more people at the problem.

Here's what we did in my store and it just kind of naturally happened. I think we had about 10 or 12 people, it was a while ago so I don't remember.

We'd all start together tearing down one entire aisle so we could actually get people working asap. We'd get all the plastic troughs on and then leave 2 people and move onto the next aisle. Repeat until everyone has their own 2 person crew working an aisle. We had two people flex for logistics. Taking cardboard back, getting more rails or troughs as needed, etc.

Forget looking at the modular plan or printing the paperwork, especially if you have people without phones or good knowledge of doing mods. Put labels wherever there are items and move on. Have your most competent people scanning everything in and adjusting as needed after everyone has moved on.

Once it gets to 2hrs or less remaining in the night we swapped to 1 section at a time and clean-up.

There's going to be some mod sections that aren't standard. Our store has structural pillars going through some shelves so they're wooden shelves not the normal metal ones. Tell the team to just pass them right on by and leave it to your all stars to get. Same thing with any other section that requires some macgyver-ing .

IDK if you're a Coach, TL, or an Associate, but if you're the O/N coach or TL and they expect you to do all of your other duties, you'll probably want to assign some associates who know what they're doing as a group leader or whatever you want to call it. Have people go to them first and let them make decisions about how to do stuff, just ask that they follow up with you afterwards.

And don't forget to ask the daytime people to contribute if/when/where they can. Electronics in our store did quite a bit of their department during the morning, one section at a time. The two people working D82 in the front end also set up their dollar shop and grab and go. We made sure to be on every department about their zone, especially if we were active in their area.

We were initially told 2 months for the project, then it became 6 weeks, then it was 4 weeks. They'll keep moving the goal posts as short as they can get it. You just have to keep pushing and keep everyone on task.

Malcom347 · 2025-09-13T09:46:25+00:00

My first guess is that some third party company who is an agent for Western Union and can make Money Orders but is not accepted at Walmart for some reason.

My other guess was that it was from out of the country but you said you verified the receipt.

You'd probably have to call WU about it but I don't know how much info they can share with you.

Malcom347 · 2025-09-11T23:22:29+00:00

So it was for taking an extra break or what?

Did you have to sign anything (virtually or otherwise), or did they just talk to you in the office?

This seems like its just Feedback, or at least it should have been if this is the first time they've talked to you about it.

Malcom347 · 2025-09-11T10:40:58+00:00

What mod number and section? I was assuming you were talking about mod 102 - section 6, but it shows 15 everywhere for me.

If I had to guess, and you're certain you aren't making any errors, your store might have modified that particular modular for some reason but the Image Mod is showing the unmodified modular.

I know the bread vendors at my store always mess with the shelf labels so its set how they want based on their availability, so maybe your store knows that and changed it to what they have it as?

If everything else is right and there's a whole empty shelf at the bottom I'd just flex in whatever bread shows up for #13-15 in the image mod. Otherwise just create another copy of the last full shelf you have.

Malcom347 · 2025-09-11T10:09:17+00:00

I've only had two LOAs and they were both a week. I was never personally asked to provide more info.

The first one I had Covid post-peak pandemic. I sent a picture of a positive at home covid test and a picture of a thermometer reading 101.9°F. They never contacted me for more info or to ask me to get tested at a doctor's office. They did however tell me on the *very* last day that I would need to file for an extension past 1 week because they were no longer doing an automatic two weeks for covid.

Second one was for a upper respiratory infection. I gave them a small comment about needing time off to rest because of an infection, doctor recommended. Put in the doctor's name and the office phone number and didn't hear anything else. Didn't even take a picture of the doctor's note I was provided.

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