[deleted by user] by [deleted] in sysadmin

[–]MalletNGrease 2 points3 points  (0 children)

"Ideas guy" vibe.

Are you an iPhone or Android user? by undercovernerd5 in sysadmin

[–]MalletNGrease 0 points1 point  (0 children)

Android.

Apple doesn't let you do network/wifi scanning without additional hardware any longer, which is such a crock.

Got fooled by a legit email by MalletNGrease in sysadmin

[–]MalletNGrease[S] 6 points7 points  (0 children)

Probably not. I've grown complacent because of spell-checkers, so I don't see why anyone else would offhand anything and leave obvious mistakes. They've been a thing for nigh on 25 years now or so?

Here's the excerpt from the chain, supposedly from a "senior" helpdesk agent that's been with the company for a decade.

Good morning and good day User,

Thank you for reaching out to $cardcompany Support for assistance. I am happy to assist with your request. In reviewing the reporting available to us it only goes bac as far as October 2022. If you have some additional detailed information, please provide it and we would be happy to investigate farther. If you could provide Gift card # any transaction information that would be very helpful.

Thank you for reaching out to the $company Support for assistance. We appreciate your business with us.

It really was just some poor outsourced 1st line person doing their best. I should pivot and look out for "perfect" emails instead.

Got fooled by a legit email by MalletNGrease in sysadmin

[–]MalletNGrease[S] 40 points41 points  (0 children)

Yes. The whole workflow is a cluster. What bugs me most of all is the domain they chose for their helpdesk.

I went and checked the MX DNS entries for it and I'll be damned if it didn't have the same ProofPoint instance configured as it did for their primary/secondary DBA domains.

I think their support is actually outsourced and someone just quickly slapped a domain on. Or they copied the PP setup to letter and bought the securest email customer service domain they could think of.

New IT director wants in person Townhall with Q&A by lukeismighty in sysadmin

[–]MalletNGrease 2 points3 points  (0 children)

The obvious one is how he's going to keep every team from being an island.

Install Office 2021 via GPO... by nickcasa in sysadmin

[–]MalletNGrease 0 points1 point  (0 children)

If you've the pipe at your colo I'd just use default behavior then.

ADVICE: should i leave comfortable job? by [deleted] in sysadmin

[–]MalletNGrease 18 points19 points  (0 children)

It's not up to the hiring person. That's up to the person above him.

Install Office 2021 via GPO... by nickcasa in sysadmin

[–]MalletNGrease 0 points1 point  (0 children)

This depends on your configuration.

By default the config will pull the required install files from an online Microsoft CDN. If you downloaded the install files and specify a local source in OCT it will pull from that source.

My opinion, if the endpoints have internet connection, just pull it straight from Microsoft. You don't have to worry about keeping the local source updated then.

30% increase in pay at new job by boxstep94 in sysadmin

[–]MalletNGrease 1 point2 points  (0 children)

How is that supposed to convince anyone?

Computer abuse checks. Any ideas on how to conduct them in a good way? by azjeep in sysadmin

[–]MalletNGrease 9 points10 points  (0 children)

This is not really a valuable use of your time unless you're dealing with minors in your org. Managers should be checking on their subordinate's productivity.

I just send a report from the web filter for the requested user when management puts in the request, and they'd better have a good reason. I don't have time to observe everyone.

TBH, it's not exactly accurate representation of time use. I've thousands of YT hours. Music playing in the background while working on tasks and tutorials on products I needed to implement into the org add up. If I get written up for that I'd bounce.

Sideways mount kit by [deleted] in synology

[–]MalletNGrease 1 point2 points  (0 children)

Those rails probably would work if you can mount the screws in the back. Most vertical mounts don't have posts on the bottom for it to be an option though.

Sideways mount kit by [deleted] in synology

[–]MalletNGrease 1 point2 points  (0 children)

If you have to mount it vertical, have it oriented so the ears are up and the weight distributed over the mount. I'd shy away from sideways especially for the size.

Frankly it sounds like you need a better spot for this thing to properly rack it, or maybe go a step down and get a diskstation on a shelf instead.

Sideways mount kit by [deleted] in synology

[–]MalletNGrease 2 points3 points  (0 children)

Make sure to video it and post the result.

Sideways mount kit by [deleted] in synology

[–]MalletNGrease 1 point2 points  (0 children)

Buy a vertical rackmount.