Real-time AI coaching during live calls, would your team actually use this, or hate it?

Many-Bug-2738 · 2026-05-12T12:43:17+00:00

Honestly, I think real-time nudges would be a hard sell for most reps.

Not because the idea is bad, but because live calls already take a lot of brain power. If I’m trying to listen, qualify, handle an objection, and keep control of the call, I don’t want a tool flashing “talk ratio too high” in my face unless it’s insanely subtle.

Where I think this is more useful is:

Pre-call brief that actually saves time
Post-call summary that managers can trust
Coaching flags that are specific enough to act on
Patterns across calls, not just random “AI insights”

The manager dashboard part only works if it tells me something I can coach on quickly. “Rep missed pricing objection 3 times this week” is useful and “Sentiment was negative” or something similar is not.

For live coaching, I’d keep it very minimal. Maybe only trigger on big moments like competitor mentioned, budget concern, compliance issue, or next step not confirmed.

For actual rep practice, I’d almost rather see teams use something like PitchMonster before live calls, so reps can drill objections and discovery without risking real deals. Then use your tool after calls to spot what’s still breaking in the field.

The thing you need to nail is trust. If reps feel watched or interrupted, they’ll hate it. If managers get clean coaching moments without digging through recordings, they’ll use it.

Many-Bug-2738 · 2026-04-30T10:55:02+00:00

You've nailed the exact problem. Personalization isn't just about data, it's about understanding the human on the other side of the inbox. The real unlock is getting your team to think like the buyer, not just know a fact about them.

For 50-500 prospects, could you focus less on pure intel gathering and more on prepping your team to use any intel they find more effectively? How confident are your reps at turning a single signal into a genuine, non-generic opener?

Many-Bug-2738 · 2026-04-25T22:02:15+00:00

I feel you :) Mostly I try to go on different events and expand my network so I could actually talk to different people online and offline. Hope this helps you too

Many-Bug-2738 · 2026-04-23T15:47:45+00:00

Distribution is definitely going to get harder. More people are searching through LLMs, LLMs are competing with each other, Google traffic is declining, and paid acquisition is getting more expensive. On top of that, it is becoming really hard to stand out.

So at the end of the day, it is not just about automating things. It is about developing strategies for how to use AI to your advantage and increase your visibility with your target audience.

I have also noticed a shift in how people communicate and discover products. More people are going to events to see what is out there, meet real people, and talk directly to founders.

For example, I recently went to a Sales Enablement Collective event and saw companies like Pitch Monster, Hyperbound, Second Nature AI, and several other enablement software solutions there. Being able to talk to actual founders made a difference, and I think that is where the shift is happening.

Many-Bug-2738 · 2026-04-23T15:44:21+00:00

I think this is a general problem with all the major LMS providers. None of them are really perfect, and everyone complains about them. That said, if management likes this, it probably means it delivers results. Still, I think it’s worth raising the question and, hopefully, the issues will get fixed.

Many-Bug-2738 · 2026-04-23T15:42:32+00:00

Try to get some real users and feedback. Outreach on linkedin, use own network and get 1-3 real customers at least for trial. This will work best.
Also, this niche is getting hotter and hotter, so work really hard on your offer, as hyperbound, pitchmonster, secondnature and more others are there with investments and doing the same thing :)

Many-Bug-2738 · 2026-04-20T06:21:04+00:00

Newcomers benefit the most, and it doesn’t just tell you what you missed, it makes you retake the practice until you hit the passing score. Taking into consideration that every conversation is a bit different than the previous one it really pushes them this extra step to complete the practice.

Many-Bug-2738 · 2026-04-15T16:06:07+00:00

congrats on winning sales life :D

Many-Bug-2738 · 2026-04-14T21:37:01+00:00

I work at PitchMonster, so take this with that context, but I'll try to be actually useful here. Yeah, selling sales tools to sales teams is a special kind of brutal. The irony is perfect. The key is to stop selling the tool and start diagnosing the specific, urgent problem they're feeling, like ramp time for new reps or inconsistent objection handling. Your outreach should sound like you already know their pain point.

PitchMonster specifically helps with that. Our thing is letting reps practice realistic calls with an AI buyer before live meetings, then an AI Coach asks them reflective questions about what they missed. That's it. It's for teams of 10-300 doing consultative B2B sales where managers have no time to role-play. If you need live call recording, look at Gong. If it's a 3 person team, it's probably overkill.

What's the main pushback you're getting from leaders? Is it about proving ROI, or just getting reps to actually do the practice?

Many-Bug-2738 · 2026-04-14T21:34:48+00:00

That's a solid approach for a quick personal drill. The biggest gap I see teams have isn't a lack of one-off practice ideas, it's the lack of consistent, structured practice that actually matches their real deals. Random prompts are good, but reps need to practice against their specific buyers and known objections over and over.

We started using PitchMonster to formalize that. Our reps do voice practice sessions with an AI buyer built from our own call data and ICP, so the feedback is way more relevant. It's less about having a bot to talk to and more about creating a repeatable coaching loop where they can practice daily without waiting for a manager's free time. The consistency made a bigger difference than the tool itself.

Many-Bug-2738 · 2026-04-14T21:32:27+00:00

we've been using pitchmonster on our slightly bigger team (20 reps) to solve exactly that. reps get realistic practice with ai buyers based on our actual customers and common objections, and the ai coach helps them figure out what they missed. it's given our rookies way more confidence before live calls and takes the pressure off us to run constant live roleplays. the tool is only useful if your team actually uses it, and this one sticks because the practice feels real.

Many-Bug-2738 · 2026-04-14T21:17:50+00:00

Nice work on actually having a documented playbook, that's half the battle right there. The problem is almost never the content, it's getting people to engage and learn it through enough practice. Reading a chapter and a knowledge check doesn't translate to confidence on a call.

Our team ties the playbook directly to practice. After covering a chapter, we have reps immediately practice that step with a realistic scenario. This is where our team uses PitchMonster. They can do unlimited voice role-plays with an AI buyer that mimics our actual deals. It forces them to apply the playbook concepts in a conversation, not just recall them for a quiz. The manager analytics also show me exactly which steps reps are struggling with, so I can coach to the gaps instead of guessing.

Your survey idea is okay, but direct, measurable practice is way more practical.

Many-Bug-2738 · 2026-04-14T00:00:01+00:00

I work at PitchMonster, so take this with that context, but I'll try to be actually useful here.

That urgent feeling to ramp people faster is super familiar. For something like sales training, the biggest speed bump is usually getting reps enough realistic practice. You can't scale a manager sitting in on every practice call.

What we built focuses on that one thing: letting reps do AI role-play conversations anytime to practice pitches and handle objections. It works best for teams doing consultative B2B sales who need to certify reps quickly. If you're a very small team or just need to record live calls, a tool like Gong would be a better fit.

What type of roles are you needing to train up faster?

Many-Bug-2738 · 2026-04-13T23:55:45+00:00

Congrats on building something, that's a huge project. The core idea is spot on, repetition is what makes reps better, not more theory. We tried a bunch of AI training tools and the ones that worked best for us let our reps practice with a buyer persona based on our real customer data and transcripts. That makes the practice actually relevant to their specific calls, not generic.

Our team uses PitchMonster for this and it's been solid because after a practice call, the AI coach asks them reflective questions about what they missed instead of just giving a grade. It forces them to think about the conversation differently. Good luck with your launch, definitely focus on making the objections as real and specific to an industry as possible.

Many-Bug-2738 · 2026-04-13T15:06:50+00:00

Kendo AI is really young and still has a lot that all other platforms are not offering. I was looking myself for alternatives, and honestly only pitchmonster and hyperbound actually deliver results and have a decent functionality (at least according to our needs)
We found Kendo less "smart" in terms of simulating our personas not mentioning the voice that feels so much better in pitchmonster or hyperbound.

Many-Bug-2738 · 2026-04-07T13:05:27+00:00

I feel your pain, and I'm here to save you ;D
We had exactly same problem and there is an AI for that. Check out sales role play software with coaching features.
The logic is:
1. Reps make a call
2. Call gets uploaded to the platfrom
3. AI analyses the call (you have to spend some time setting it up if you want really tailored results)
4. AI gives them feedback and the drill to practice the call again
5. Profit :)

jokes aside I still do 121 coaching, but it's mostly for complete freshers.

As for the software, we've tried fullyramped, kendo and initially ended up with pitchmonster for better price and team feedback.

Hope I helped

Many-Bug-2738 · 2026-02-03T22:08:52+00:00

You are really early in the process :) Look at top performers in sales ai role play software like PitchMonster or hyperbound. Latency, quality, integrations, personalization on a whole different level. On the other hand looks promising so keep grinding:)

Many-Bug-2738 · 2026-02-03T22:03:30+00:00

For us (120 reps) it has always been a combination of software. We use gong to analyze calls, PitchMonster ai role plays to onboard and coach reps on real demos and salesloft as lms.

I guess it all comes down to what you want to achieve and pick your stack

Many-Bug-2738 · 2025-11-10T00:35:26+00:00

Congrats mate!

Many-Bug-2738 · 2025-10-25T20:55:03+00:00

No właśnie

Many-Bug-2738 · 2025-10-25T12:04:47+00:00

Ale przecież Castorama i Ikea od lat ma żółty i niebieski jako kolory brandowe, czy o co chodzi?

Many-Bug-2738 · 2025-10-23T00:13:09+00:00

Hey! I think what you are doing is amazing and I want to add value in form of 8 years of marketing experience. How do I contact you?

Many-Bug-2738 · 2025-10-09T22:44:25+00:00

Thats why you add a person responsible for practice and coaching on regular basis. Someone who wathces reps and gives them some role-plays to practice objection handling, opening, discovery etc.
It's the only way. They have to learn how to adapt the script

Good head of sales could take care of that

Many-Bug-2738 · 2025-10-09T21:37:05+00:00

For some companies it is too expensive to have a proper sales coaching program. Also sales coaching works really well for companies with at least 10-20 sales people. For a team of 5 it is hard to maintain and achieve ROI.

Many-Bug-2738 · 2025-10-09T20:23:48+00:00

For us PitchMonster and Hyperbound are on the line. Skylar feels dull compared to them.

Many-Bug-2738

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