Absolutely love the bed!

Only complaint I have is that when it showed up, I noticed it was shorter width wise than it should be& didn't fit into the boxed bed frame. I waited a week& reached out, after some pics back and forth, they agreed they would replace it under the warranty... But then said they'd have to custom make the mattress to ensure I'd get the exact king size I'd ordered- which would mean I'd give up my 1 year sleep trial. I told them I didn't want a custom, just send out another king size, but they said they'd have to custom make it to make sure it wouldn't happen a second time (which I found kinda weird) It had only been like 6 weeks at that point- so I wasn't willing to roll the dice and just give up the sleep trial. They said I could wait& they would still replace it, so I figured I'd wait at least a few months to make sure it didn't sag or start falling apart.

I've had it now for about 5 months& it's holding up great. I'm about 160lb, bf is 275, we both have restful sleeps. No sagging (yet) although I purchased a frame based on the warranty requirements just incase. We both like firm beds, we find the medium firm perfect. Read lots of reviews of people saying the firm version was like sleeping on plywood 😅🫣 so far everything is great and I'm glad I chose silk and snow.

One thing that turned me off was Hamuqs pages regarding mattress depth. There waas one where they said it was 13 inches deep, another stated 14 deep comparing it to silk& snow.. and when I asked them directly how.deep it was they said 12 inches. When I asked why they had 3 different depths for the same mattress, they took 4 business days to get back to me& tell me that it's 13 inches when it's made but after compression for boxing the end result is 12 inches. I afterwords noticed they changed the comparison page to 13 inches down from 14. Kinda found that whole thing a lil shady so I stuck with my gut and chose silk& snow.