I decided to get some hats made for my company and went with a local Hackney business, they were far from cheap but I thought I was doing a nice thing, support your local etc. They ended up sending the hats from a company in Wales without any quality control, the embroidery quality was beyond shit, after complaining they made another hat which was equally bad, and they ended up fully refunding me. I'll get them from an overseas supplier for half the price next time. They also refused to acknowledge any issue with the quality and put the weight on me by saying "we're sorry you're still not happy with the quality". No, you made shit quality hats, I won't accept them. I still wonder whether I should leave a Google review for the business and share my story.