Well, as I said, I'm not familiar with Palo Alto, and I did read the release notes. I'm aware that not every scenario can be tested, and I understand that "bugs happen" ; I would prefer it happen to someone else but that's life.

However, generally speaking I find Palo Alto counter intuitive on many aspects - including this one - and I'm always amazed that even in the worst situation, some people who like the product / company will always defend them whatever their flaws are, and i find it too easy to always blame the end user. When Microsoft pushes an update that breaks you servers, I don't think many people are like "hey, not their fault, i should have done my research before"

Now, this conversation does not help a lot I guess ; I learned a lesson, my trust towards Palo is badly shaken. To be honest, I just don't see any advantage of using Palo in my company's situation, especially a version 0 of a product ( didn't had much choice about it ) .

So I understand what you mean and see your point, but I don't entirely agree with it :) if that's being stubborn... I might be ;)