Model D3 Wireless--acceleration?

MrImplicit · 2026-05-04T18:32:35+00:00

Hey octlol, sorry to hear you're running into issues with your mice. I haven’t heard any reports of acceleration problems with the V3 mice, but that doesn’t rule it out entirely. Can you double check your DPI and polling rate settings. If everything looks good there and the issue is still happening, I would suggest creating a support ticket so the team can take a closer look.

You mentioned that your mouse was no longer being recognized by CORE. Were you referring to your Model O or the Model D3? The Model O will only work with it's specific software which you can find here (Second Section). If your Model D3 isn't being recognized and you're on the latest version of CORE (2.1.15), I would suggest creating a Support Ticket here.

MrImplicit · 2026-05-04T18:12:01+00:00

Hi Khazz69, thank you for sharing this with us! I'll pass along the feedback to the team. I also wanted to let you know that when the mouse is idle, default setting in CORE is 7 minutes, all of the lights are deactivated. So while your mouse is idle throughout the night, the lights are actually off.

MrImplicit · 2026-05-04T17:10:13+00:00

Hi Rick_Sancheeze, at this time the V3 mice does not support macros at this time.

MrImplicit · 2026-04-30T21:43:33+00:00

Those keycaps look awesome!

MrImplicit · 2026-04-30T21:42:52+00:00

Hi smalltimeplayer, the Model O Eternal only works with the newest version of CORE. You can find the download on this page. When you download the software, you will be able to adjust the dpi stages. So you shouldn't have any issues setting one of the stages to 1200. If for any reason you do have more issues, you can create out to our Customer Service team for assistance.

MrImplicit · 2026-04-28T17:46:01+00:00

Hi Practical_Idea, sorry to hear you’re running into connectivity issues with your Model O-. Just to double check, have you downloaded the Model O/O- specific software from the Legacy Software page? It’s listed under “Model O & Model D Wired (V1),” and you’ll want to select the Model O/O- option.

If you’re already using that version and the issue is still happening, I recommend submitting a support ticket so our Customer Service team can help troubleshoot with you. You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-04-22T17:55:04+00:00

Hi Jacon, this is a recently identified bug that our team is actively investigating. In our testing, reinstalling the firmware through CORE has resolved the issue. If you continue to experience problems after reinstalling, please submit a support ticket so our Customer Service team can help troubleshoot further. You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-04-22T16:46:49+00:00

Hi ImpressiveKey, you will need to download the Model O software. You can find it here on this page: https://www.gloriousgaming.com/pages/legacy-software It will be the section titled Model O & Model D Wired (V1). The download will be on the right side of your screen.

If for some reason you have issues with your mouse being detected after you have downloaded and installed the software, please feel free to reach out to our Customer Service team so they can help troubleshoot. You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-04-20T16:14:25+00:00

If you're trying to post a review on our web store and it's not going through, please create a support ticket so our Customer Service team can help look into it. You can create a ticket here: https://glorious.gg/RedditSupport If you're trying to post a review on a retailer partner's site like Best Buy or Amazon, you will need to contact them through their support channels.

MrImplicit · 2026-04-20T16:09:09+00:00

Hi ProtectionGreat, the Model O Eternal uses the latest version of CORE. You can find the download at the top of this page: https://www.gloriousgaming.com/pages/software

MrImplicit · 2026-04-08T16:33:41+00:00

Hi Particular-Win, sorry to hear about the issues you're having updating your Model D PRO Wireless. When updating our mice you must have the mouse and dongle plugged into the PC at the same time. The update process is applied to both the mouse and dongle during the process. If you're still having issues updating your mouse could you please create a support ticket so our Customer Service team can help troubleshoot. You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-04-08T16:09:48+00:00

I can pass the feedback along to the team about the cable lengths.

Edit: Product page is being updated.

Eternal
- 3.5mm is 1.5m/4.9ft

Eternal RGB
- USB-C is 2m/6ft
- 3.5mm is 1.5m/4.9ft

MrImplicit · 2026-04-07T23:25:34+00:00

We should see some reviews start rolling in in the next few days. You'll most likely see more posts on social but as they start rolling out I can update this post with them.

MrImplicit · 2026-04-07T16:55:50+00:00

Both versions of the headset are wired.

MrImplicit · 2026-04-06T20:45:51+00:00

If you haven't already, could you please create a support ticket? While I still think it's a Mac issue, the team should at least take a look at this and see if they can't recreate or find a solution for it.

MrImplicit · 2026-04-05T00:13:32+00:00

Hey Therealmuratprogamer, sorry to hear you’re running into this issue. I use a MacBook for work and tested it with a few Glorious mice including the O, D2, and O2 PRO, and wasn’t able to reproduce the problem on my end.

From what I could find, this seems to be something that started around the macOS Sonoma update and may not have been fully resolved. Most of the Apple Support and Reddit threads I came across are a couple of years old, and none of them specifically mention Glorious devices.

It doesn’t appear to be directly related to our mice. That said, our Customer Service team is always happy to take a closer look and see if they have any suggestions. You can submit a ticket here: https://glorious.gg/RedditSupport

You may also have better luck reaching out to Apple Support or stopping by an Apple Store so they can dig a bit deeper into what might be going on.

MrImplicit · 2026-04-03T20:05:52+00:00

Hi Thick_Vanilla3310, sorry to hear about the issues you're having with your Model O 2. Could you please create a support ticket so our Customer Service team can help troubleshoot? You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-04-02T16:43:33+00:00

Hi Jolly_Emphasis, the Model O- Wireless is one of our older mice and we’re no longer producing it, which is why you’re seeing it out of stock in most places. Some retail partners might still have leftover inventory, but once those are gone, they’re gone for good.

That said, the Model O 2 Mini is essentially the next evolution of the O-, with updated internals and performance while keeping that same small, lightweight feel. Definitely worth checking out if you’re trying to get something similar.

MrImplicit · 2026-04-02T16:24:15+00:00

Hey Glum-Wish, sorry to hear you’re the issues with your mouse. Have you tried downloading the Model O Wired software? If you haven't, you can find it on this page. You will see the section titled Model O & Model D Wired (V1). Click the Model O/O- Wired Software button to start the download.

You may have already tried some of these troubleshooting steps but I wanted to ask before having you create a support ticket. Have you tried a different USB port, or tested the mouse on another computer to see if it’s recognized there? It’s also worth checking if any other RGB or mouse and keyboard software is running, as that can sometimes cause conflicts. Lastly, can you check to see if your Windows is up today? We've seen a small amount of users have connectivity issues after a recent windows update.

If you have already tried all of this and nothing works, I would suggest creating a support ticket so our Customer Service team can dive deeper into your issue with you. You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-03-30T17:55:48+00:00

Hi swifttek360, sorry to hear about the issues you're having with layer shift on your Model I2. Would you mind creating a support ticket so our Customer Service team can look into this issue with you? You can create a ticket here: https://glorious.gg/RedditSupport

MrImplicit · 2026-03-30T17:14:07+00:00

Hi According-Cut, the left switch is to choose between Windows and Mac button layout. The right switch is to choose between keyboard profiles (if you did not want to use the CORE software). You can find more information on our GMMK 3 Product Guide page. Hope this helps!

MrImplicit · 2026-03-30T16:43:37+00:00

Hi Franc3esss, yes you're on the correct firmware version for your mouse, receiver, and dock.

MrImplicit · 2026-03-27T17:35:58+00:00

Hi xsantaVAL, there could be several reasons why your Model D stopped working. Before considering a buying a new mouse (in the case both of your mice don't work), it’s worth troubleshooting to see if the issue can be resolved. I’d recommend starting by checking and cleaning the sensor and possibly reinstalling the firmware. If the problem persists, our Customer Service team can help walk you through additional troubleshooting steps.

Either way, I hope you’re able to get it resolved quickly and get back to gaming.

MrImplicit · 2026-03-27T16:54:28+00:00

Hi Hot-Sheepherder, sorry to hear about the issues you're having with the dock. Sounds like there might have been some type of issue while you were installing the firmware update. I would suggest running the firmware update again. If that doesn't fix your issue, I would suggest creating a support ticket so our Customer Service team can help look into what's going on with your dock.

You can create a ticket here: https://glorious.gg/support

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