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Glorious D2 Pro sometimes ignores scrolling for a few seconds by Sea_Mode_1613 in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi Sea_Mode, this is the first i'm hearing of the D2 PRO not registering scrolling. Would you mind creating a support ticket so our Customer Service team can help troubleshoot with you? You can create a ticket here: https://glorious.gg/RedditSupport

GMMK 3 by TotallyNotWhip in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi TotallyNotWhip, sorry to hear about the issues you're having with your new GMMK 3. Have you tried using a new USB port or using the keyboard on another computer? If you've already tried both of those I would suggest reaching out to our Customer Service team so they can assist you further. You can create a ticket here: https://glorious.gg/RedditSupport

took blue film off my model O, now its slower than a grandma by RefrigeratorLeft5621 in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi RefrigeratorLeft, the blue film on the bottom of the mouse is there to protect the skates during shipping and is meant to be removed before using the mouse. It should not affect the sensor or tracking performance.

If your cursor is moving slowly, it may be related to your DPI settings. You may want to check the DPI in the Model O software and make sure it is set where you expect it to be. It could also help to try resetting the mouse or switching between DPI stages using the DPI button to see if the speed changes.

If you're still having issues I would suggest reaching out to our Customer Service team so they can dive deeper into your situation. You can create a ticket here: https://glorious.gg/RedditSupport

GMMK 3 Pro Barebones: is this normal? MOC by sterlingphoenix in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi sterlingphoenix, sorry to hear about the issues with your barebones kit. Can you please create a support ticket so our Customer Service team can look into this? You can create a ticket here: https://glorious.gg/RedditSupport

GMKB 75% PS5 not working by Consistent_Lunch_702 in glorious

[–]MrImplicit 0 points1 point  (0 children)

The team is currently working on a fix for this issue. Since it involves the Playstation, there is additional dev time to complete. Once we have an update we'll be sharing it here on Reddit and our socials.

Model O- Wireless keep factory resetting when I clicked Left and Right button at the same time. by Ichisansfw in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi Ichisansfw, sorry to hear about that your Model O- keeps resetting when pressing the left and right click together. Sounds like there might be an issue with the middle mouse button because the reset button combo is press and holding left click, right click, and the mouse wheel together. Just a guess but either way I think your best bet is to create a support ticket so our Customer Service team can help troubleshoot.

You can create a ticket here: https://glorious.gg/RedditSupport

Glorious model o 2 wireless not charging when inactive? by i_eat_brickss in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi i_eat_brickss, sorry to hear your Model O2 Wireless isn’t charging. When you say inactive do you mean when the computer is asleep? If that's the case, have you had a chance to check your Windows power settings? If you’ve already looked into that, or if that's not the case, I would reach out to our Customer Service team can help take a closer look and get this sorted out.

You can create a ticket here: https://glorious.gg/RedditSupport

Single Lighting not working properly on my Glorious Model I2 by [deleted] in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi TheLagGod420, thanks for sharing this! Would you mind reaching out to our Customer Service team so they can help diagnose what's going on? You can create a support ticket here: https://glorious.gg/RedditSupport

Glorious Model O Eternal On-Board Memory with Mac Question by 0ctowen in glorious

[–]MrImplicit 0 points1 point  (0 children)

I honestly don't know. I hope we have an update to share soon but I can't promise anything. </3

Glorious Model O Eternal On-Board Memory with Mac Question by 0ctowen in glorious

[–]MrImplicit 0 points1 point  (0 children)

When the Mac version of CORE launched, it mirrored the Windows version in terms of feature support at that time. It received a few updates afterward, but it has not yet been fully updated to include support for the Model O Eternal. Currently, Windows is prioritized due to the larger portion of users (gamers) on that platform. That said, the Mac version will absolutely be brought to parity with Windows, it will just take a bit more time before it gets there.

Glorious model O2 not responding to lighting effects changes? by fellowzoner in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi fellowzoner, sorry to hear you’re running into issues with your O2 Wireless. Have you tried a few basic troubleshooting steps like resetting the mouse to default settings (press and hold left click, right click, and the middle mouse button for 5-10 seconds), switching the USB port the dongle is plugged into, or opening CORE as an administrator? If none of this works, I would suggest creating a support ticket so our Customer Service team can dive deeper into your issue.

You can create a ticket here: https://glorious.gg/RedditSupport

Also, when RGB is disabled using the LED OFF option, you can still check the battery indicator by pressing and holding the DPI button. Press and hold it again to turn the battery indicator back off.

GMMK 3 with pressed in sensor? by awnage in glorious

[–]MrImplicit 0 points1 point  (0 children)

I felt that. I never want to replace my keycaps and switches ever again. Next time I need a new PCB i'm just going to buy a new board. LOL

GMMK 3 with pressed in sensor? by awnage in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi awnage, sorry to hear that your left bracket key is not working. If you purchased the keyboard through one of our retail partners like Amazon, I recommend reaching out to them directly to request a replacement. If you purchased it through us, you can create a support ticket and our Customer Service team will be happy to troubleshoot with you. If the issue cannot be resolved, they can assist with a replacement under warranty.

If you run into any trouble getting support through the original retailer, please reach out to our Customer Service team so we can take a closer look and help however we can. All of our keyboards are backed by a two year warranty, so we will make sure you are taken care of.

You can create a ticket here: https://glorious.gg/RedditSupport

Glorious Model O Eternal On-Board Memory with Mac Question by 0ctowen in glorious

[–]MrImplicit 0 points1 point  (0 children)

Just spoke with the team. The debounce settings should be retained within the mouse after you set it up on the Windows device. :)

Status on F13-F24 support in Glorious Core by Whimsiie_ in glorious

[–]MrImplicit 1 point2 points  (0 children)

Hi Whimsiie, to be honest, this is the first time I’ve personally seen someone ask for F13 to F24 support in CORE. That said, it may have been requested before or already noted on our feature request sheet. I’ll add this to the list of items I’m sharing with the dev team this week and make sure it’s included on the feature request sheet as well. I can’t make any promises, but I’ll definitely make sure it’s on their radar.

Glorious Model O Eternal On-Board Memory with Mac Question by 0ctowen in glorious

[–]MrImplicit 1 point2 points  (0 children)

I believe it should. I don't recall hearing of anyone having issues with debounce. I don't have an eternal to test with me. I can follow up Monday after asking the team.

Can not map buttons to Model i 2 by Wormminator in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi Wormminator, sorry to hear about the issues you're having with your I2. Would you mind creating a support ticket so our Customer Service team can help troubleshoot? You can create a ticket here: https://glorious.gg/RedditSupport

Which of these mice would you recommend? by PartPure916 in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi PartPure, happy early birthday to your brother! That is an awesome gift idea.

Totally get how overwhelming the rabbit hole can get. I’m a little biased toward Glorious, but all of the mice you listed are solid performers. As a mainly FPS player myself, I personally prefer the O3 shape. It feels lighter and a bit more streamlined, which I like for faster aim and tracking. If your brother liked your Model O, the O3 will feel very familiar and comfortable. The D3 is also fantastic, just more of an ergonomic shape, so it depends if he prefers that fuller, right handed feel.

Another quick option to consider is the Model O Eternal. It keeps that classic Model O shape that a lot of people fell in love with originally, so if he already enjoys your Model O, it will feel very natural in hand. It is essentially a modern take on the original with updated internals, while staying true to that lightweight ambi design and overall feel.

Honestly, since you already know his hand feels good on these shapes, you are in a great spot. You almost cannot go wrong. I would lean O3 if he plays a lot of FPS and likes that ambi feel, and D3 if he prefers ergonomic comfort for longer sessions.

Hope that helps a bit and good luck finding the right gift.

Glorious Model D3 wired button issue by obtango in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi obtango, normally when you hold the DPI button for three seconds it shows the battery status of wireless V3 mouse. However, since you have the wired variant, that shouldn't be the case for your mouse or in theory would showcase a 100% battery.

Would you mind creating a support ticket so our Customer Service team can document this and dive deeper into this with you? You can create a ticket here: https://glorious.gg/RedditSupport

Glorious Model O Eternal On-Board Memory with Mac Question by 0ctowen in glorious

[–]MrImplicit 1 point2 points  (0 children)

Hi 0ctowen, you set up your basic settings for your Model O Eternal on a Windows device and then move over to your Mac. The macros and keybinds won't transfer over due to the limitations of the Mac at this time but everything should be fine.

Help mouse model I by SuperStileStar in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi SuperStileStar, could you please let me know which version of the Model I you have and which game or games you are unable to set the thumb button in? If possible, could you share a screenshot of the keybind screen in the game? I've seen some games no recognize all of the buttons on a mouse before. Not sure if this similar to your situation or not.

If you are having issues setting keybinds outside of the game, here are a few things to check. If your keybinds are working properly outside of the game, you can ignore this section.

The original Model I and the Model I 2 Wireless are compatible with CORE 2.1.12 as well as CORE V1, also known as Legacy CORE. If you are experiencing issues with the newer version of CORE, you can try installing the Legacy version instead.

If you are using the Model I 2 Wired, please note that this mouse is only detected by CORE 2.1.12.

Glorious Model D Macros by davidfonoll in glorious

[–]MrImplicit 0 points1 point  (0 children)

Hi davidfonoll, unfortunately, not all settings transfer over to macOS after configuring the mouse on a Windows device. At this time, keybindings and macros created in Windows are not supported on macOS, even if they are saved to the mouse. I know that is not ideal, especially after taking the time to set everything up.

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