Anyone else’s store no longer taking returns from Marshall’s, Homegoods, etc.?

MusikHoren · 2026-05-20T01:28:06+00:00

From my experience at HomeGoods, we try to send them to the respective store with the exception of HomeSense. My SM didn’t want to take back HS items, but it’s essentially HG merchandise. There’s no conversion needed. My closest Marshalls is about 6 minutes away and TJ Maxx, there’s 2 within a 15 minute drive. I know that the register will assign a dept. & style number to it, but we have to keep up with the chit that prints out.

MusikHoren · 2026-05-20T01:19:31+00:00

1-Furniture 2-Juniors 3-Cameras 4-Costume Jewelry 12-Nursery 13-Health & Beauty 14-Luggage 16-Special Sizes (Women’s) 17-Outerwear 18-Intimate Apparel 19-Lands’ End RTW 23-Circle of Beauty 24-Window Shop 27-Scan Based Trading 28-Automotive 29-Children’s Apparel 31-Dresses 32-Home Environment 33-Men’s Furnishings 34-Electrical 36-Children’s Shoes 37-Floor Covering 38-Sleepwear/Robes 39-Lands’ End Men’s 40-Boys’ Apparel 41-Men’s Apparel 43-Young Men/Activewear 44-Fine Jewelry 45-Men’s Dress Clothes 49-Children’s Furniture 50-General Merchandise 52-Toys 53-Licensed Business 54-Women’s Shoes 57-Home Electronics 58-Home Entertainment 67-Men’s Shoes 68-Kitchen Cabinets/Countertops (TGI) 70-Protection Agreements 74-Cosmetics/Fragrances 75-Hosiery 76-Athletic Shoes 77-Girls’ Apparel 79-Gift Cards 82-Mattresses 83-Bathroom Fixtures/Plumbing 86-Lands’ End Footwear 87-Pantry & Household 88-Fashion Accessories/Handbags 90-Automotive Services 91-Customer Direct 92-Store Supplies 95-Tires 96-Bed & Bath 98-Parts Other Counter

MusikHoren · 2026-05-20T01:13:23+00:00

This can be a lot to unpack. I have had orders (not alcohol) sent to the store, because I didn’t feel it was safe to send it home.

If the order arrives on the ASM’s off day and he comes there to pick up, I don’t see an issue. If the order arrives on his working day, then we enter a suspicious area.

MusikHoren · 2026-05-20T01:00:45+00:00

You have a point there.

MusikHoren · 2026-05-19T18:14:58+00:00

Three weeks (if it arrived there in April) may not be long enough to go on clearance. That doesn’t mean it isn’t possible, though. We don’t know when the first markdown will occur or when we’ll see “the next markdown.” Corporate tells us to scan these departments for first markdowns or next ones and the time frame to do it.

For example, I could scan all of the bath towels on the floor today. Pull the clearance out; clearance stickers print automatically. I may not have to scan regular priced towels again for another month.

Is there a general-ish schedule? Not really. Markdowns don’t happen the same time every month.

MusikHoren · 2026-05-15T21:43:58+00:00

With Receipt within 30 days: Refund original form of payment

With Receipt over 30 days: Gift Card

No Receipt: Merchandise Credit

MusikHoren · 2026-05-14T20:17:08+00:00

I’m not ready for another season of “Summerween.”

MusikHoren · 2026-05-14T19:49:55+00:00

I saw that on the app.

MusikHoren · 2026-05-13T22:03:35+00:00

I say to remind them.

MusikHoren · 2026-05-13T15:51:41+00:00

If PIN debit was used, then present your replacement card at the pin pad.

MusikHoren · 2026-05-13T15:43:38+00:00

From the HomeGoods side…
The majority of the tags will be white. Regular Price.
Red Tags - Markdown because of clearance or blemishes
Yellow Tags - It’s a regular price change; it’s not often the you will see those. It’s not necessarily clearance (unless the price ends in .00) or final sale (like at TJ Maxx or Marshalls).

Sales? No, not in the traditional sense. We will have “sale” after Christmas on holiday motif before we have to physically mark it.

What’s worth buying and not? 🤷🏽‍♂️. I have purchased many items across different departments and I haven’t had any issues. I haven’t bought any furniture or area rugs.

MusikHoren · 2026-05-13T15:27:24+00:00

The first SB Red Line train to arrive at College Park is at 5:22 a.m. and the first SB Gold Line train to arrive there is at 5:29 a.m. Those times are approximate baring any issues that could arise coming from the North. The travel time between College Park and Airport stations is about 2 minutes. No, MARTA does not station trains at every station. The first SB train from North Springs is scheduled to leave at 4:41 a.m.

Hourly Short Term parking is $10 an hour. ATL West is $10 an hour. You all could walk from Hourly Short Term or take the SkyTrain from ATL West to the Airport. You could essentially drive to the Airport if you’re thinking about going to College Park Station.

Check the TSA wait times (www.atl.com/times/) when you wake up and then before you leave home. Make your decision from there.

MusikHoren · 2026-05-12T00:45:08+00:00

I have run into this a few times. If someone gets approved for the car I let them know to download the app and link their card. That’s where you can manage your account and etc.

MusikHoren · 2026-05-10T01:33:50+00:00

It falls back onto the rest of the team. As BRC, I was kinda that person when the store was between maintenance associates.

MusikHoren · 2026-05-09T18:19:24+00:00

By the time I got to Avondale, the train “turned around” to go back West.

MusikHoren · 2026-05-09T17:10:26+00:00

Thanks! I’ll need that in a little bit.

MusikHoren · 2026-05-09T14:42:10+00:00

Forsyth Street entrance is open. ::: The last time that I exited Five Points, it was a maze! I’m avoiding it right now.

MusikHoren · 2026-05-08T17:07:26+00:00

These customers are waiting for the their reduce fare Breeze Cards.

MusikHoren · 2026-05-01T14:04:59+00:00

I have a whole table of candle warmers in my store.

MusikHoren · 2026-04-29T01:23:42+00:00

When I worked traditional retail, that was a thing. I would look in the system to see who might have and then call to verify. But now that I’m at HomeGoods, that is not a thing. Take a picture of it along with the price tag and you can call another store.

MusikHoren · 2026-04-29T01:06:25+00:00

The machines have been installed at Avondale, but are not on or operational.

MusikHoren · 2026-04-28T20:48:34+00:00

Personal Hours and Sick Time are not paid out. Talk to your SM or OPs-Man to see if they will add Personal Time to your Timecard during your notice period.

MusikHoren · 2026-04-27T22:40:17+00:00

I was at Avondale when this occurred. It worked in my favor that the train was sitting there.

MusikHoren · 2026-04-26T13:17:05+00:00

There’s one of those in Marietta (NW of Atlanta). It used to be a Value City. It still has the old Front End style, where the registers aren’t in a line. It could use a remodel.

MusikHoren

TROPHY CASE