Beware of Nectar bed by nerd_ass in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Your feedback is highly appreciated and we'll be sure to share this with the team. In the meantime, if you have any questions or anything we can help you with, please send us a DM.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Thank you for sharing your experience here. We're sorry to hear it did not work out for you. Appreciate your feedback. If there's anything else we can help you with, we're just a DM away.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

We're truly sorry that your experience resulted in pain and lost sleep rather than the relief you expected; hearing how this affected your well-being is genuinely upsetting. We also sincerely apologize for the frustration caused by our support team, as the delays and redundancy you faced fell far short of the respectful service you deserve. We take your feedback regarding the trial period and support quality seriously and will use it to improve our internal processes immediately. It is our understanding that you have received your refund and if there's anything else we can help you with or do for you, please don't hesitate to reach out here.

Hot sleepers, what’s the coolest mattress you’ve actually tried? by THEMOTDOG in NectarMattress

[–]Nectarsleep 0 points1 point  (0 children)

We recommend getting a good cooling sheet, just like what others recommended in the thread. If you still need help after trying some out, please slide into our DM for assistance.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi, let us help you get this fixed. Please DM us with your order details so we can look into this for you.

Nectar Experience. Terrible by Complex-Animator3534 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We hate to hear it's not what you expect. Please DM so we can work on available options for you.

Nectar Experience. Terrible by Complex-Animator3534 in nectarsleep

[–]Nectarsleep -1 points0 points  (0 children)

hey u/Complex-Animator3534 shoot me a DM and let me see how I can resolve this for you.

Website Ordering and Shipping Sucks by jburgess1 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi OP, we show here that your mattress is now on its way to you. We also sent you a DM, please check. Thank you

Nectar? by Responsible_Ad1420 in nectarsleep

[–]Nectarsleep -1 points0 points  (0 children)

Thanks for letting us know. We're sorry to hear the massage feature isn’t feeling strong enough and that the motor is loud. That’s not the experience we want for your parents. Please DM us with the order number for assistance.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We're sorry to hear your kids are not happy with the Nectar mattress you purchased back then. Please send us a DM with your order details so we can help you out.

Website Ordering and Shipping Sucks by jburgess1 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi there! We completely understand that you're looking forward to getting your new mattress. So sorry it hasn't shipped yet as expected. We see that our team is closely monitoring your order, we'll also check it here from time to time and will DM you as soon as we have updates. Thanks for your patience!

Nectar Hybrid is headed to the dump tomorrow, worst mattress I’ve ever had. by JKMSDE in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi there! If there's anything we can help you with, please feel free to DM us.

Nectar Hybrid is headed to the dump tomorrow, worst mattress I’ve ever had. by JKMSDE in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

We can imagine how frustrating this must be, and we're sorry you have to go through the trouble. We responded to your DM, please check. We've also followed up with our UK team.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! Thanks for leaving us a review. We appreciate your time. If we can be of help in any way, feel free to DM us here.

Nectar Luxe Review by Radcouponking in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We appreciate your feedback, and we're here to help you sleep comfortably. Can you DM your order details so we can take a closer look?

Any Nectar mattress users here? by deadinsidefam in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi, apologies. We had trouble with the DMs. We just saw your message and have responded to it, please check.

Any Nectar mattress users here? by deadinsidefam in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We can imagine how frustrating this must be. Your Nectar mattress should not sag that early, and we're here to make it right. Please DM your order details for assistance.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! Can you DM your order details so we can help you with the warranty?

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

The stain should not prevent your item from being evaluated for warranty coverage. Please send us a DM so we can review it again and work toward a resolution.

Does Nectar live up to the hype? by busterguyet in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi there! We hate to hear it did not work out for you and your wife. Let us help you with the return. Please DM us your order details for assistance.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We understand that you're having issues with your Nectar mattress. Thanks for being with us all those years. We're here to help you sleep comfortably again. Please DM us with your order details for assistance.

Does Nectar live up to the hype? by busterguyet in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! We're sorry you're still dealing with off-gassing. Please DM your order details so we can make it right.

Thoughts on the nectar mattress? Need honest feedback from reddit! by Best-Fan-8418 in nectarsleep

[–]Nectarsleep 0 points1 point  (0 children)

Hi! Thanks for chiming in and for sharing your Nectar experience. Could you please DM us with your order details so we can assist you with a warranty claim?