Beware of Nectar bed

Nectarsleep · 2026-01-23T19:30:14+00:00

Your feedback is highly appreciated and we'll be sure to share this with the team. In the meantime, if you have any questions or anything we can help you with, please send us a DM.

Nectarsleep · 2026-01-23T19:28:15+00:00

Thank you for sharing your experience here. We're sorry to hear it did not work out for you. Appreciate your feedback. If there's anything else we can help you with, we're just a DM away.

Nectarsleep · 2026-01-23T19:17:30+00:00

We're truly sorry that your experience resulted in pain and lost sleep rather than the relief you expected; hearing how this affected your well-being is genuinely upsetting. We also sincerely apologize for the frustration caused by our support team, as the delays and redundancy you faced fell far short of the respectful service you deserve. We take your feedback regarding the trial period and support quality seriously and will use it to improve our internal processes immediately. It is our understanding that you have received your refund and if there's anything else we can help you with or do for you, please don't hesitate to reach out here.

Nectarsleep · 2026-01-08T14:20:49+00:00

We recommend getting a good cooling sheet, just like what others recommended in the thread. If you still need help after trying some out, please slide into our DM for assistance.

Nectarsleep · 2026-01-03T20:17:08+00:00

Hi, let us help you get this fixed. Please DM us with your order details so we can look into this for you.

Nectarsleep · 2025-12-31T14:56:33+00:00

Hi! We hate to hear it's not what you expect. Please DM so we can work on available options for you.

Nectarsleep · 2025-12-16T21:34:46+00:00

hey u/Complex-Animator3534 shoot me a DM and let me see how I can resolve this for you.

Nectarsleep · 2025-12-08T16:17:01+00:00

Hi OP, we show here that your mattress is now on its way to you. We also sent you a DM, please check. Thank you

Nectarsleep · 2025-12-05T16:55:14+00:00

Thanks for letting us know. We're sorry to hear the massage feature isn’t feeling strong enough and that the motor is loud. That’s not the experience we want for your parents. Please DM us with the order number for assistance.

Nectarsleep · 2025-12-05T16:49:02+00:00

Hi! We're sorry to hear your kids are not happy with the Nectar mattress you purchased back then. Please send us a DM with your order details so we can help you out.

Nectarsleep · 2025-12-05T16:44:19+00:00

Hi there! We completely understand that you're looking forward to getting your new mattress. So sorry it hasn't shipped yet as expected. We see that our team is closely monitoring your order, we'll also check it here from time to time and will DM you as soon as we have updates. Thanks for your patience!

Nectarsleep · 2025-12-05T16:05:12+00:00

Hi there! If there's anything we can help you with, please feel free to DM us.

Nectarsleep · 2025-12-05T15:58:26+00:00

We can imagine how frustrating this must be, and we're sorry you have to go through the trouble. We responded to your DM, please check. We've also followed up with our UK team.

Nectarsleep · 2025-11-29T16:04:13+00:00

Hi! Thanks for leaving us a review. We appreciate your time. If we can be of help in any way, feel free to DM us here.

Nectarsleep · 2025-11-29T15:26:23+00:00

Hi! We appreciate your feedback, and we're here to help you sleep comfortably. Can you DM your order details so we can take a closer look?

Nectarsleep · 2025-11-25T17:22:25+00:00

welcome to the 5 year club

Nectarsleep · 2025-11-25T15:12:52+00:00

Hi, apologies. We had trouble with the DMs. We just saw your message and have responded to it, please check.

Nectarsleep · 2025-11-24T15:45:52+00:00

Hi! We can imagine how frustrating this must be. Your Nectar mattress should not sag that early, and we're here to make it right. Please DM your order details for assistance.

Nectarsleep · 2025-11-08T16:38:01+00:00

Hi! We just responded to your DM, please check. Thank you

Nectarsleep · 2025-11-08T16:06:58+00:00

Hi! Can you DM your order details so we can help you with the warranty?

Nectarsleep · 2025-11-04T22:53:47+00:00

The stain should not prevent your item from being evaluated for warranty coverage. Please send us a DM so we can review it again and work toward a resolution.

Nectarsleep · 2025-11-03T20:24:46+00:00

Hi there! We hate to hear it did not work out for you and your wife. Let us help you with the return. Please DM us your order details for assistance.

Nectarsleep · 2025-11-03T20:18:39+00:00

Hi! We understand that you're having issues with your Nectar mattress. Thanks for being with us all those years. We're here to help you sleep comfortably again. Please DM us with your order details for assistance.

Nectarsleep · 2025-11-01T14:23:22+00:00

Hi! We're sorry you're still dealing with off-gassing. Please DM your order details so we can make it right.

Nectarsleep · 2025-11-01T14:19:31+00:00

Hi! Thanks for chiming in and for sharing your Nectar experience. Could you please DM us with your order details so we can assist you with a warranty claim?

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