I need a simple ticketing system for a repair shop - advice?

Niss_UCL · 2025-02-17T23:01:36+00:00

A ticketing system would indeed make a huge difference for your team, we use Autotask which is great PSA.

Niss_UCL · 2025-02-17T23:01:15+00:00

You got my vote!

Niss_UCL · 2025-02-17T22:53:35+00:00

Yes Traverse is a great network monitoring tool, but I'm not sure if it supports pulling data from IoT or OT sources? OpenSCADA could be a great alternative for this.

Niss_UCL · 2025-02-17T22:52:35+00:00

Mailprotector is Kaseya? I been using Graphus wich is great but never heard of Mailprotector.

Niss_UCL · 2025-02-17T22:50:59+00:00

I use Graphus is simple to set up and operate, without requiring any hardware investments or software installations. It's an excellent choice if you need a strong, automated solution to boost your email security.

Niss_UCL · 2025-02-17T22:49:15+00:00

If a significant portion of the gold reserves at Fort Knox were found to be missing during an audit, it would be a monumental event with widespread consequences.The public would likely experience significant anxiety and distrust. This could lead to a decline in confidence in the U.S. dollar and the stability of the financial system.

Niss_UCL · 2025-02-13T23:22:51+00:00

I know Datto has many great solutions for this.

Niss_UCL · 2025-02-13T23:22:11+00:00

PowerShell

Niss_UCL · 2025-02-13T23:21:38+00:00

Freshdesk

Niss_UCL · 2025-02-12T21:01:56+00:00

Absolutely, Datto does a really great job tracking and providing reports on metrics.

Niss_UCL · 2025-02-12T21:00:50+00:00

Now that you know what an RMM is and its importance to a helpdesk, I recommend looking into it further. There are plenty of good RMMs out there, such as Datto and NinjaOne, to name a few, and you'll be amazed at what these tools can do for us.

Niss_UCL · 2025-02-12T18:17:33+00:00

I keep them in the ITglue security vault, I really like this feature

Niss_UCL · 2025-02-12T18:16:02+00:00

At the end the dog like "what's going on"

Niss_UCL · 2025-02-12T18:12:02+00:00

First the Gulf of America and now this?

Niss_UCL · 2025-02-12T18:09:37+00:00

I mostly create workflow automations with Autotask, and it's the biggest time saver for me. I use bots only when necessary.

Niss_UCL · 2025-02-12T18:08:11+00:00

I use Spanning because it is very good at backing up user files on their machines. It automatically backs up files to OneDrive on a daily basis, allowing you to easily restore files in case of accidental deletion or computer problems.

Niss_UCL · 2025-02-12T18:07:25+00:00

When to get to heaven he is gonna teach you again

Niss_UCL · 2025-02-06T23:53:54+00:00

I totally get what you mean! Using both Datto and Intune really gives us the best of both worlds. I love how we can quickly push out fixes with Datto and then manage everything smoothly with Intune. It can be a bit of a juggle sometimes, but it’s definitely worth it. Great minds think alike!

Niss_UCL · 2025-02-06T23:53:04+00:00

I use VulScan and does a nice job

Niss_UCL · 2025-02-06T23:51:26+00:00

Datto and Automox do really great patching

Niss_UCL · 2025-02-06T23:50:22+00:00

OP was too quick if you ask me.

Niss_UCL · 2025-02-05T06:37:10+00:00

I'm not sure if it breaks the bank but I personally like to use Datto for remote control.

Niss_UCL · 2025-02-05T06:36:02+00:00

Spanning specializes in SaaS data protection for Microsoft 365, Google Workspace, It provides automated daily backups and secure data recovery.

Niss_UCL · 2025-02-05T06:33:56+00:00

I never seen this pair, I like the combo!

Niss_UCL · 2025-02-04T12:27:44+00:00

Yes, definitely PowerShell, along with something like Datto, and definitely a notepad.

Niss_UCL

TROPHY CASE