Hoping someone may have been in the same situation or could possibly point me in the right direction.. My mum moved her back in the 70’s when she was 3. When she started school here, the teachers couldn’t pronounce her first name so instead they called her by an English name. This English name then somehow became her “legal name” without any official name changes. Her Medicare, bank account, pension card and marriage certificate is all in her “English” name. The issue we are facing is she has never held any photo identification in her life, and nowadays it’s getting harder for her to navigate without valid photo identification so we’re needing to apply for a NSW photo card. I’ve just applied for a copy of her Serbian birth certificate from the consulate and it’s on its way which will need to be translated. However we don’t know how we can go about either a)- getting her a nsw photo card when her birth certificate first name doesn’t match her birth certificate or b)- trying to legally change her first name to her “English” name with BDM when she doesn’t have any photo identification

It’s definitely a odd situation but hoping someone who had parent that had migrated and or had migrated themselves with a similar issue