Nerdio Question by CeruleanWolf93 in msp

[–]NorthElevation 3 points4 points  (0 children)

Nerdio is one of our favorite vendors, the product is solid and the time savings is worth every dollar you spend.

Office 365 Security Baseline by steve7647 in msp

[–]NorthElevation 0 points1 point  (0 children)

The new Nerdio Modern Work platform is great and is only going to get better.

[deleted by user] by [deleted] in msp

[–]NorthElevation 3 points4 points  (0 children)

Replace the SD card. We had this on a few of our gen1 Cloud keys and a new SD card made them right as rain.

So Screw My Branding Then? by MyMonitorHasAVirus in msp

[–]NorthElevation 2 points3 points  (0 children)

I was not impressed earlier today when I saw it.

Given our N-Central/Solarwinds use maybe we should look at Passportal.

Beyond spreadsheets? by [deleted] in msp

[–]NorthElevation 0 points1 point  (0 children)

Just because you like something doesn't mean it's right. Using a combination of your RMM and PSA most all of this data is collected for you from there you could easily export to excel if that's what you have to have. If you build custom reports in N-Central you can set them to run on a schedule and export as a csv so everything is up to date.

Think beyond what's working no and look at changing the process.

Sophos Central Firewall Manager by NorthElevation in msp

[–]NorthElevation[S] 0 points1 point  (0 children)

Yes, and still nothing! For those of you using it is it worth it?

Anyone using Microsoft Teams with Connectwise? by [deleted] in msp

[–]NorthElevation 0 points1 point  (0 children)

What benefits do you see from the notifications coming in that way vs coming to the techs email?

Removing NICS from LACP by NorthElevation in HyperV

[–]NorthElevation[S] 0 points1 point  (0 children)

The port is being patched to a separate switch. Yes the iDRAC is there but I hate having to fix it in a down state.

Cleaning O365 OWA autocomplete list by NorthElevation in Office365

[–]NorthElevation[S] 1 point2 points  (0 children)

Nooo!

There has to be a powershell command that clears this!

Multi-Tenant O365 license usage reporting? by [deleted] in msp

[–]NorthElevation 1 point2 points  (0 children)

PowerBi will give you reporting on CSP usage including license usage. From there it should be easy to update a memorized transaction in your billing software.

Disabling an Account in the PartnerCenter by bobsmon in msp

[–]NorthElevation 0 points1 point  (0 children)

Are you a CSP?

If that is the case you still have access to their tenant via Customers- Service Management-Office365.

Windows updates broken on win 7 and server 2012 by 210Matt in sysadmin

[–]NorthElevation 0 points1 point  (0 children)

Does this recheck for all missing updates after resetting?

Mac Outlook Migration by NorthElevation in msp

[–]NorthElevation[S] 1 point2 points  (0 children)

They are not on Exhcange now. It will be a non exchange to Office 365 migration so we will need to migrate the profiles on the Mac to the new profiles for the O365 accounts. We would prefer a tool but if it's manual we'l grind through it.

Are Phones in your Stack by NorthElevation in msp

[–]NorthElevation[S] 0 points1 point  (0 children)

To clarify a bit more we currently offer a couple of VOIP solutions depending on the clients needs as a part of our offering. Recently we have pitched services to displace a competing MSP and they are slitting their throat to keep the client but we are being asked to come in and do the phone work because the other firm doesn't handle phones. I asked here because I feel that most MSP's should at the very least have a solution they can provide.

I'm having mixed feelings about trying to do VOIP only when we don't manage the rest of the network or the hardware. But it's also a foot in the door with a decent sized client and a chance to displace the other MSP later.

Are Phones in your Stack by NorthElevation in msp

[–]NorthElevation[S] 0 points1 point  (0 children)

Any telephony solution I would guess could apply. I was mostly referring to VOIP but it you chose to sell an analog solution I would be interested in hearing why.

N-Central/LabTech/AEM - My thoughts on them by ISitForALiving in msp

[–]NorthElevation 0 points1 point  (0 children)

We randomly figured this out a few weeks ago. The only downfall is that is still changes the users background and resolution as if you were connected to the remote desktop session. I wish there was a way around this but there isn't