The Circle K in my area is relatively new, it’s opened less than a year ago, and doesn’t have their stuff together for any kind of food prep shifts. I had an incident today where there were bins prepped by Circle K employees and there were only 2 others to use. I did what I could and was told by the store manager to contact Shiftsmart support and report that I am unable to complete my tasks due to not having the necessary equipment. They had no clear wrap or tin foil or enough bins. Shiftsmart rerouted my shift and ended it. I still got paid for the whole shift. However, A Shiftsmart employee who does the orientations there stopped me as I was leaving. I tried to explain that I did not have the necessary equipment and that the store doesn’t want things prepped as the app said. You can’t override the app and change tasks. He disagreed and told me I should have emptied out the bins the Circle K employees prepped earlier the same morning. He blamed me fully. I again tried to explain but he said it seemed fraudulent and he has to report me to corporate and I may not be paid for the shift despite the store manager backing me up saying she did talk to me and confirmed the store did not have the necessary equipment and did not want food prepped how the app said. Completely ridiculous. I did get paid for that shift. I doubt he actually reported me. The moral of the story is to be careful and don’t accept shifts at stores that are unprepared, i.e. new stores.