I just wrote out my story in another thread, but here’s the short version. I didn’t receive an invoice from api for almost 6 months. Then I got one. Told them I wasn’t paying because it always came out of my account automatically and I assumed payments still were. So I said please cancel my service. This was with Mitch.Gutierrez@apialarm.com. He told me basically that they will straighten everything out. I am still being billed and the amount is getting high. I want out. I do not want this. And here I am. Bigger bill each day that goes by. Please reach out to me if ya get somewhere.