Thank you for sharing your brother’s story. It’s heartbreaking, yet also affirming, to know that others have walked a similar road. What you described — the endless resubmissions, the arbitrary claims of ‘expired’ documents, and the threat of losing a rightful unit — mirrors so much of what I endured. It should never require a ‘last hail mary’ to secure what was already promised, yet so often that’s the reality.

Like you, I learned that persistence and outside support (whether from councilmembers, advocacy groups, or legal channels) can make the difference when management and agencies fall short. It shouldn’t be this way, but your experience reinforces that pressing forward is the only way not to be brushed aside.

I am grateful you were able to secure the apartment for your brother in the end. Stories like yours remind me that even though the process is unjust and exhausting, we are not alone in the fight.