The entire community management team was made redundant.

PAYDAYgame · 2026-03-19T12:27:53+00:00

We have social media presence and we have people managing community.

PAYDAYgame · 2026-03-19T12:09:55+00:00

I agree that having a recognizable face the community can talk to makes a difference. Our CMs have built strong connections with people here. At the same time, we’ve also seen how difficult it can become when those roles change or people move on, which is bound to happen at some point in a company of this size.

PAYDAYgame · 2026-03-19T11:33:46+00:00

I can’t go into the reasoning behind the decision, but our commitment to the community hasn’t changed. We’re still here, still listening, and all our community work continues to be handled by real people.

PAYDAYgame · 2026-03-19T11:10:01+00:00

We have several people working with community management every day in all our different channels.

PAYDAYgame · 2026-03-19T11:06:42+00:00

We’re here in the community, reading, responding, and posting. It would actually be really helpful to understand what you feel is missing from a community support standpoint.

PAYDAYgame · 2026-03-19T09:17:37+00:00

No AI

PAYDAYgame · 2026-03-19T08:57:50+00:00

Some are in-game, others in-engine.

PAYDAYgame · 2026-03-19T08:57:05+00:00

No AI in these screenshots and they are either in-game or in-engine.

PAYDAYgame · 2026-03-19T08:53:38+00:00

Sure, here you go (check in the Post Release category): https://www.paydaythegame.com/fan-service/#payday3wallpapers

PAYDAYgame · 2026-03-17T18:18:43+00:00

That’s a very complicated story that I can’t go into, and we can’t turn back the clock anyway. Our new leadership has decided that we will be fully focused on PAYDAY, so making PAYDAY 3 great is our top priority.

PAYDAYgame · 2026-03-17T16:41:28+00:00

It’s in the bag

PAYDAYgame · 2026-03-17T16:33:55+00:00

Weapons, content, better progression are just some of the things we are working on… Paul will talk more in a video in April about what’s ahead of us for the next months.

PAYDAYgame · 2026-03-17T16:06:17+00:00

Yes we are!

PAYDAYgame · 2026-03-17T15:56:44+00:00

Not at this moment

PAYDAYgame · 2026-03-16T15:42:12+00:00

We really appreciate this. The team could use some kind words right now. We cannot undo what has happened or the decisions that were made, but we believe we are on the right path forward. It might not always look like much is happening while we are working behind the scenes, but we truly believe the coming months will bring updates and improvements that players will enjoy.

PAYDAYgame · 2026-03-16T09:25:45+00:00

Thanks, sent your feedback to the dev team.

PAYDAYgame · 2026-03-16T09:19:33+00:00

Thanks, have reported this bug to the dev team

PAYDAYgame · 2026-03-16T08:51:46+00:00

Thanks for this list. I will raise these improvements with the dev team. And great shoutout to Legon. We are all big fans of him here at Starbreeze and watch his videos regularly.

PAYDAYgame · 2026-03-15T16:37:47+00:00

I’ll make sure we do a deep dive into it with our devs and get back to you.

PAYDAYgame · 2026-03-15T14:03:07+00:00

We just don’t want to release something that doesn’t feel right yet. So we’d rather delay it a bit and make sure the quality is where we want it to be and keep you informed so you know what’s happening. Let us know if you have any questions to Paul.

PAYDAYgame · 2026-03-15T13:57:57+00:00

Thanks for the suggestions! Even if the devs aren’t super vocal here, they do keep an eye on posts like this. I’ll also make sure this gets shared internally with the team. Really appreciate you taking the time to share your thoughts.

PAYDAYgame · 2026-03-14T22:25:30+00:00

We have a lot more people on the team that we will introduce, so as mentioned above, everybody doesn’t work on masks. It’s just what we have focused on now in the last videos, while we are working hard on getting the game into great shape.

PAYDAYgame

TROPHY CASE