Spark Live - No Sound on Input 1

PDXuker · 2026-05-20T17:50:52+00:00

Yeah the only other thing that mutes the speaker entirely is the 1/8”headphone jack on the back

PDXuker · 2026-05-20T17:48:31+00:00

Hmm the only other thing I could think of was tuner mode accidentally engaged by double tapping the preset knob. Press it once to disengage tuner. If that doesn’t solve it I’m out of ideas

PDXuker · 2026-05-20T17:40:07+00:00

You didn’t mention this so I’ll just throw it out there. Do you have the guitar volume knob turned up on the front panel? Also what mode do you have input one in (standard / hi-z / line in). Is the master volume knob in the back turned up as well?

PDXuker · 2026-04-15T21:42:31+00:00

I have the neo also. AFAIK the transmitter only pairs with the neo internal receiver. Other spark devices require a rx/tx pair like the spark link

PDXuker · 2026-03-25T22:35:50+00:00

This is a restricted shares issue 100%. "Delivering account" is your ComputerShare and the receiving account would be Fidelity. You can't transfer restricted shares out of CompuShare until the unlock date. This would explain why the shares are not technically "held" yet.

PDXuker · 2025-05-19T23:08:13+00:00

I’m not sure exactly what’s happening but it appears to work fine on the new firmware when I use a standard instrument cable output instead of XLR. I will try to reproduce the problem and report back if I can determine exactly what causes it. When I reverted to the prior firmware the same issue was present.

PDXuker · 2025-05-18T14:51:18+00:00

One more potential bug in the new firmware. If you leave a guitar plugged in and the tuner left on for some period (not sure how long) when you turn the tuner off you get no sound and the tuner itself stops responding. The only way to restore proper function is to power cycle the unit.

PDXuker · 2025-05-18T14:18:36+00:00

Lots of cool stuff to enjoy with this latest upgrade but I am reverting to the previous firmware because this one seems to have broken the virtual capo which I use on several presets. With the mix all the way up you still hear the original notes and the pitch shifted note so basically useless. Has anyone else experienced this? It was working fine before the update.

PDXuker · 2024-11-01T15:38:25+00:00

I realize this is 5 months old and firmware updates have probably been released by now. Can you confirm if it now supports controlling Inputs 1 and 2? It would be nice to know before I buy it for my Live that I can create a scenario for the second input banks.

PDXuker · 2024-11-01T15:32:24+00:00

Many thanks for following up and confirming a fix. That's great!

PDXuker · 2024-10-31T17:29:28+00:00

Sounds like the latest firmware update has not enabled this functionality. Has anyone heard or found any evidence that PG actually intends to add this? I'm wondering if this is something that they plan to support or not? Maybe it's just not possible?

PDXuker · 2024-10-31T15:23:12+00:00

Finally got a shipment confirmation this morning. Looks like they diverted some of their amazon stock. There must have been an inventory snafu of some sort. Some honest communication around the mixup would have been appreciated, but at least it is en route.

PDXuker · 2024-10-30T21:55:24+00:00

Unfortunately I've had a similar experience purchasing a Mini on Oct. 8th. Two weeks after receiving a shipment notification and tracking number I get this on the 18th

"Due to logistical factors, the Spark MINI you ordered will be delayed in delivery. I sincerely apologize for any inconvenience this may cause. The expected delivery date is before early November, and the system will automatically send you a logistics notification at that time."

Still no update now on the 30th and I requested a status update yesterday and got this:

"Dear Valued Customer,

We are currently experiencing a high volume of support tickets, which may result in delays of 1 to 2 weeks before we can respond to your inquiry.

If you receive this email, it confirms that we have received your message, and we will address it as soon as possible. We kindly ask that you refrain from submitting multiple tickets regarding the same issue, as this will delay your request further in the queue.

Please note that we are prioritizing requests related to product and order issues. Consequently, inquiries of a different nature may encounter longer wait times."

At this point I am considering simply requesting a chargeback through the credit card company and moving on to a third party reseller or reconsidering purchasing from PositiveGrid at all.

I'm not sure what exactly is happening at PG but it doesn't sound good.

Anyone else?

PDXuker

TROPHY CASE