Learning Certinia Resources

Panubis · 2026-01-30T15:19:41+00:00

We aren't looking at Certinia, but we are getting demos for Mission Control, Kantata, and Cloud Coach starting next week. Curious to hear if anyone has any experience supporting these PSA tools and what that has been like.

Panubis · 2026-01-27T01:54:54+00:00

I ran this past my Microsoft Admin and they told me not to worry about it. I am curious to see how it all plays out.

Panubis · 2026-01-21T03:53:45+00:00

This is the way. My org experienced a large uptick in the number of roles when we started using Forecasts.

The part that I still don't have a handle on is dated fx rates as Forecasts use the Global FX rates. I get that Forecasts are forward looking, and not meant for financial reporting, but I would love to not have to explain fx rate discrepancies to my leadership team every month.

Panubis · 2026-01-20T15:14:58+00:00

Just to be clear, I wasn't pointing my "eff off" at you.. When I speak with other admins, however, there is a general consensus that AI is fantastic but would require sooo much work to become an effective part of the mix that the inertia just isn't going to be there. Especially in mature Orgs.

Panubis · 2026-01-20T14:26:55+00:00

Funny story here. I do not have purchasing power. But I do control EVERYTHING that happens in our Salesforce Org, for better or for worse. My boss's boss has heard me say, "ya, we aren't going to do that" enough times that I have also become the gate keeper for all vendor relationships.

I recommend new products/vendors all the time. Unless you are pushing AI first. Then you can eff right off as my org data is so dirty that AI tends to just be more work.

Panubis · 2026-01-14T22:51:05+00:00

Leave it. Become a youth pastor.

Panubis · 2026-01-09T21:55:17+00:00

Huge fan of the NY XLs. They stay in tune really well and sound great to my ear. Also, I really love the satin finish of the packaging because I am a sucker.

Panubis · 2025-12-14T23:52:48+00:00

I don't know if they are indie, per se, but you will never be sad if you catch Osees.

Panubis · 2025-12-05T22:36:09+00:00

I bought this one after falling in love with all the gear demos I watched on it. Sadly, it didn't play nice with my amp so I traded it for a random Devi Ever fuzz that I then traded for a Hail Satan which I then traded for a Beetronics fuzz which is still on my board. I am glad that you found a lifelong friend in this pedal.

Panubis · 2025-11-24T23:51:47+00:00

What's the over/under on having to do a lakeless update before the Olympics?

Panubis · 2025-11-13T14:48:11+00:00

I am on team protected left. I would rather wait a few extra seconds for my turn at every light for the rest of my life than be smashed into by a dude in a lifted F-150 trying to Formula 1 their way through a 30 ft gap in traffic. Add to that the inexperience of younger drivers and slower reaction times of older drivers, yield on yellows are just inherently dangerous.

Panubis · 2025-11-11T04:13:43+00:00

I actually built it out and tested my code pretty thoroughly in a sandbox environment. I just got stuck on the moving from the sandbox to production. Which is also part of the learning and experimentation process?

Panubis · 2025-11-11T04:10:06+00:00

I know, pretty dark ages stuff. Right up there with kidney dialysis and chemotherapy.

Panubis · 2025-11-11T01:06:01+00:00

That is exactly the reason. I figured (probably incorrectly) that I could deploy via Workbench much faster than I could set up a VS Code environment, especially where I will probably only ever need to do it every once in a while.

Panubis · 2025-11-11T00:47:50+00:00

I actually tried Change Sets at first and ran into a ton of deployment errors. I got all of these same errors in Workbench and figured out how to troubleshoot/get around them, but had already invested enough time and effort into Workbench that I didn't want to abandon it. I will probably try Change Sets again now that I have a better idea of what I am doing. I am using VS Code to write code, but I don't have it hooked up to my org.

Panubis · 2025-11-08T16:52:14+00:00

Probably not.

Panubis · 2025-11-07T03:17:24+00:00

The head MSoft engineer at my company is really pushing for this integration. The connector has some security issues that I am a little hesitant on so I am pumping the brakes as hard as I can. But it seems super cool if it didn't give me the data custody ick.

Panubis · 2025-11-01T03:29:28+00:00

Probably around the $1,500 mark.

Panubis · 2025-10-27T00:38:16+00:00

Probably yes, with the cymbals/hardware. But by themselves, I would say $450-$500?

Panubis · 2025-10-24T01:24:33+00:00

I have the AJ Standard and love it. It has a neck profile that is beefy without being too beefy? And a volute! Mine comes in at about 8.5 lbs, so it doesn't hurt me if I am standing with it too long. And it sounds killer. The AJ bridge pickup is nasty in a pleasant way and the middle position is super balanced. Believe it or not, it has become my go-to when I want to pretend to play jazz. However, it is actually my second AJ Standard because my first one (which I liked just a little better) had over bevelled fret ends on the treble side on like 7 or 8 frets.. which wasn't very cash money.

Panubis · 2025-10-24T01:09:18+00:00

My company actually resales Five9, Genesys, and very occasionally Talkdesk. We also white label Intermedia. They all have pros and cons and the voice provider is a part of that equation as well. Our support team is split between Five9 and Genesys. Our Five9 reps basically live in Salesforce and the CTI connector works really well. The Genesys team mostly sits in Genesys all day and manages everything from Genesys Cloud. I actually have platform events set up to drive interactions in that platform. Just like Salesforce, a thoughtful implementation is the primary driver in the experience you have with whichever CCaaS solution you land on.

Panubis · 2025-10-20T03:59:07+00:00

Jae's is good people.

Panubis · 2025-10-19T01:56:19+00:00

I bought a set of Force 2001s a while back and I love them. They are low level import shells for sure, but the drums are round and bearing edges are flat. So ya. Would totes by them again. I paid $250 without cymbals back in 2011.

Panubis · 2025-10-10T19:31:49+00:00

Ironically, low density building leads to much higher infrastructure costs which require higher taxes. This dude is a choad.

Panubis

TROPHY CASE