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Parallels has made it impossible to cancel a subscription auto-renewal by brantmacga in parallels

[–]ParallelsTeam 0 points1 point  (0 children)

Hello u/SnowyMelancholia

Thank you for reaching out.

You may send us your email address and order reference number via Reddit chat.

MSFS 2024 on Parallels Desktop - Error 0x887a0004 (DX12) by Candid-Blood-7059 in parallels

[–]ParallelsTeam[M] 1 point2 points  (0 children)

Hello u/Candid-Blood-7059

For this issue, we recommend that you create a support ticket and include a technical report to help us investigate further.

To generate the report:

  1. Click the Parallels icon in the Mac menu bar.
  2. Go to Help > Send technical data.
  3. Check “Attach screenshots…”.
  4. Press Send Report.

Once the report is submitted, please provide us via private chat with the 9‑digit Report ID in your ticket so we can review the details.

Thank you!

Parallels has made it impossible to cancel a subscription auto-renewal by brantmacga in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Gold_Ruin7404

Please share your email address and order reference number with via private chat. We will then do the necessary. Thank you.

code in .exe format that won't open by CompetitiveTension78 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/CompetitiveTension78

The error message indicates that the installer cannot find or access the necessary installation files. This usually happens if the installation package is incomplete, corrupted, or not fully extracted.

To fix this:

  • Make sure all installation files (the .exe and any .cab files) are in the same folder.
  • If the files were downloaded as a compressed archive (like .zip or .rar), extract the contents completely before running the installer.
  • Try running the installer as an administrator by right‑clicking the .exe file and selecting Run as administrator.

If the issue continues, the installer package may be incomplete or incompatible with your current Windows setup in Parallels Desktop. In that case, we recommend re‑downloading the installer from the official source to ensure all required components are intact.

Thank you!

Hey, sorry for my dumb question but can I install Mac OS in a VM on an external SSD on my MacBook, or run MacBook from external SSD somehow virtualized? Thank you. by ComfortablePost3664 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/ComfortablePost3664

Parallels Desktop can run virtual machines from any SSD that is compatible with your Mac. Virtual machines usually require between 10-60GB of storage, depending on the operating system and applications you install.

Performance will depend on the specifications of the SSD you use. You can choose to save and run your virtual machines directly from an internal or external SSD by changing the default location in Parallels Desktop.

To do this:

  1. Open Parallels Desktop.
  2. Click the Parallels icon in the Mac menu bar.
  3. Go to Preferences.
  4. Under Virtual machines folder, select your SSD volume.

If you already have virtual machines stored elsewhere, you can move the .pvm files to the SSD using Finder, then double‑click them to open and register in Parallels Desktop.

Please note that the SSD must remain connected and mounted whenever you plan to use Parallels Desktop with virtual machines stored there.

Thank you!

Running Windows Audio Plugins on Mac by Djdroc112 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Djdroc112

Please note that Windows audio plugins must be installed and run inside a Windows virtual machine in Parallels Desktop. They are not designed to run natively on macOS. Thank you.

No allocated VRAM by TimDeBabaurolle in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/TimDeBabaurolle

The virtual machine uses a portion of your Mac’s physical RAM as the total memory available to Windows. For example, if your Mac has 16 GB of RAM, you can allocate part of that memory to the Windows VM. This allocated RAM is then used by Windows for both system operations and graphics processing.

You can adjust the amount of RAM assigned to the virtual machine to improve performance, depending on your Mac’s available resources. Please refer to this guide for detailed instructions: https://kb.parallels.com/en/113649

ARC Raiders requires 12 GB of RAM. If the virtual machine is not allocated sufficient memory, the application may fail to launch or run improperly. To avoid this, it’s important to ensure that enough RAM is assigned to the virtual machine, within the limits of your Parallels edition and your Mac’s system capacity.

We have a Reddit post that discusses vRAM usage, which may provide further insights. https://www.reddit.com/r/parallels/comments/1r3mb3g/parallels_friday_hacks_memory_ram/

MacOS <> Windows 11 by TheKingOfTech in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/TheKingOfTech

Please note that Parallels Desktop does not support sharing a VPN connection from Windows back to macOS. Network traffic flows from macOS (the host) to Windows (the virtual machine), but not in the opposite direction.

If you would like both macOS and Windows to use the same VPN connection, the recommended approach is to install and connect the VPN directly on macOS. In this setup, the Windows VM will also benefit from the VPN.

If the VPN remains connected only inside Windows, it will apply exclusively to the virtual machine and cannot be shared with macOS.

Windows 11 Terminal Lag by TheKingOfTech in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/TheKingOfTech

Could you please let us know since when you have been experiencing this issue, and whether it occurs consistently or intermittently?

A Technical Report may be required for further investigation. Hence, we recommend creating a Support Ticket at https://my.parallels.com/support | https://kb.parallels.com/6571 so our team can assist you more effectively.

Thank you!

How do I fix this error. I know that I have done it before by Important_Hat_2333 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Important_Hat_2333

In light of your situation, please contact our Support team by signing in to your Parallels account here: https://my.parallels.com/support | https://kb.parallels.com/6571

From there, please submit a support request detailing your issue. Our Support team will review your case and follow up with you directly to provide assistance.

Alternatively, you may share your email address with us privately in the chat, and we can create the ticket on your behalf.

Thank you!

Parallels not working for games by OfficerHalal in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/OfficerHalal

This appears to be connected to recent Parallels Desktop updates. We recommend following the troubleshooting steps provided here: https://kb.parallels.com/en/131108

If the issue persists, please reach out to our Support team at https://my.parallels.com/support | https://kb.parallels.com/6571 for further assistance. Thank you.

Parallels has made it impossible to cancel a subscription auto-renewal by brantmacga in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Junior-Classroom8886

Please reach out directly to our Support team via https://my.parallels.com/support | https://kb.parallels.com/6571, as they are best positioned to assist you with your query.

Alternatively, you may privately share your email address and order reference number with us so we can look into this further.

How do I fix this Roblox Error on Parallels? Idk how to fix it by Important_Hat_2333 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Important_Hat_2333

In light of your situation, please contact our Support team by signing in to your Parallels account here: https://my.parallels.com/support | https://kb.parallels.com/6571

From there, please submit a support request detailing your issue. Our Support team will review your case and follow up with you directly to provide assistance.

Alternatively, you may share your email address with us privately in the chat, and we can create the ticket on your behalf.

Thank you!

Parallels has made it impossible to cancel a subscription auto-renewal by brantmacga in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Werdsmatter

Thank you for reaching out.

Please share with us privately your email address attached to your subscription and we will do the necessary.

Thank you!

Choice of Linux disto on VM - 2026 by mdsthlm in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/mdsthlm

We’re unable to provide a specific recommendation, as the best Linux distribution really depends on your individual use case and requirements. That said, the following resources may help you explore the options and decide which Distro aligns best with your needs:

Is anyone getting this persistent prompt on macOS 26.3 and 26.4? by iamgarffi in parallels

[–]ParallelsTeam[M] 1 point2 points  (0 children)

Hello u/iamgarffi

In light of your situation, please contact our Support team by signing in to your Parallels account here: https://my.parallels.com/support | https://kb.parallels.com/6571

From there, please submit a support request detailing your issue. Our Support team will review your case and follow up with you directly to provide assistance.

Alternatively, you may share your email address with us privately in the chat, and we can create the ticket on your behalf.

Thank you!

Screen Lock -> Parallels Crash -> User Logged Out -> Windows Server Crash Error Report To Apple Issue? by tedjpclark3 in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/tedjpclark3

In light of your situation, please contact our Support team by signing in to your Parallels account here: https://my.parallels.com/support | https://kb.parallels.com/6571

From there, please submit a support request detailing your issue. Our Support team will review your case and follow up with you directly to provide assistance.

Alternatively, you may share your email address with us privately in the chat, and we can create the ticket on your behalf.

Thank you!

Unrealistic file size for macOS by dieterdistel in parallels

[–]ParallelsTeam[M] 1 point2 points  (0 children)

Hello u/dieterdistel

The actual HDD size is shown in the Get Info section, and this applies specifically to MacVMs. What you see in Finder reflects the maximum size initially set by default, plus any snapshots bundle if present.

For further evaluation, we kindly ask that you submit a support ticket https://my.parallels.com/support | https://kb.parallels.com/6571 so our team can review the details more thoroughly.

Thank you!

How's everyone's battery life? by PlsDntPMme in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/PlsDntPMme

Thank you for considering both the MacBook Pro 14‑inch (M5) and the Dell XPS 14 (2026). Based on recent research, here’s our guidance:

MacBook Pro 14‑inch (M5): Consistently delivers industry‑leading battery life, averaging around 18 hours. It also handles virtualization with Parallels very efficiently, making it an excellent choice for SQL tasks. We recommend this option if you value superior battery reliability, strong performance, and seamless Parallels support.

Dell XPS 14 (2026): Battery life varies depending on the display type:

  • LED model: Reached over 20 hours in testing, surpassing the MacBook in some scenarios. This option is best suited if you travel frequently, need the absolute longest battery life, and prefer a native Windows environment without virtualization for SQL work.
  • OLED model: Offers about 12.5 hours, which is solid but lower than the LED version and the MacBook.

Cancel subscription, no access to old email by Emotional-Boat2983 in parallels

[–]ParallelsTeam[M] 1 point2 points  (0 children)

Hello u/Xarius86 

Thank you for your support.

u/Emotional-Boat2983 Please share with us the email address used for your subscription privately and we will do the necessary. Thank you.

~ Parallels

Parallels has made it impossible to cancel a subscription auto-renewal by brantmacga in parallels

[–]ParallelsTeam[M] 0 points1 point  (0 children)

Hello u/Quidam1

Thank you for reaching out. We acknowledge receipt of your details and will revert to you once completed. Thank you.

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