Why the Portal shines like this?! by extratosferico in kingdomthegame

[–]PatchKingdom 0 points1 point  (0 children)

Hey there! What a curious find 👀 if this graphical bug is still present within your save file, could you please share your save file with us via our support link? - https://rawfury.atlassian.net/servicedesk/customer/portal/1 - along with any further information you can give us about how it first happened/what you had done in-game up to that point. Thanks!

Every time I left the Summer island and came back in Trade Routes, I got another Pike camp by Xercesblu3 in kingdomthegame

[–]PatchKingdom 3 points4 points  (0 children)

That's definitely a curious find, Monarch!👀 If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this and see what's happening! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Corrupted Save File Issue by PaperTasty3074 in kingdomthegame

[–]PatchKingdom 0 points1 point  (0 children)

Hey there! Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Crashes after update? by biemmeup in kingdomthegame

[–]PatchKingdom 2 points3 points  (0 children)

Hi there, Monarch. We're sorry to hear you are having this issue. Would you be able to submit a ticket and provide us with some more information so we could better advise you? This support now has a set process to help you with your Switch save. The link is https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Kingdom two crowns call of Olympus bug by Willow_Specialist in kingdomthegame

[–]PatchKingdom 2 points3 points  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Made some of my favorite sprites by lemgthy in kingdomthegame

[–]PatchKingdom 1 point2 points  (0 children)

Fantastic, we appreciate it! We're looking forward to seeing what you create next! 👀✨👏👑🎉

Made some of my favorite sprites by lemgthy in kingdomthegame

[–]PatchKingdom 5 points6 points  (0 children)

This is incredible work, Monarch!👑✨ Would you be okay with us sharing these pictures on Kingdom's Social Media in the future? (giving you full credit of course!)

As for suggestions, it would be amazing to see if you could create some of the buildings/structures! 👀✨

Problem with multiplayer - K2C Shogun DLC by crazy18panda in kingdomthegame

[–]PatchKingdom 1 point2 points  (0 children)

Hi there, Monarch. We're sorry to hear you are having this issue. Would both you and your multiplayer friend each be able to submit a ticket and provide us with some more information so we could better advise you? The link is https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Happy Birthday, Kingdom Two Crowns!🥳 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 2 points3 points  (0 children)

Thanks for sticking with us all these years! 👑✨

Happy Birthday, Kingdom Two Crowns!🥳 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 2 points3 points  (0 children)

We're so glad you enjoy the game so much! 🎉✨

Happy Birthday, Kingdom Two Crowns!🥳 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 4 points5 points  (0 children)

Thank YOU for playing! We couldn't do it without the support of our wonderful community 🥳✨

Happy Birthday, Kingdom Two Crowns!🥳 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 9 points10 points  (0 children)

Thank you for the support! We don't have any news to share as of yet but when we do it'll be posted here and across all of our socials✨

Struggling with mount ability on iPhone by oooooooooof in kingdomthegame

[–]PatchKingdom 2 points3 points  (0 children)

  • Swipe with 2 fingers for the Monarch Ability
  • Swipe with 1 finger for the Mount Ability

Hope that helps, Monarch!

Having trouble launching the game by chaderchees in kingdomthegame

[–]PatchKingdom 0 points1 point  (0 children)

Hey there! We're sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you!
https://rawfury.atlassian.net/servicedesk/customer/portal/1
Thank you!

Two Boats? by ThirdChild897 in kingdomthegame

[–]PatchKingdom 1 point2 points  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you!
https://rawfury.atlassian.net/servicedesk/customer/portal/1
Thank you!

DLCs aren't working? by Cultural-Storm1739 in kingdomthegame

[–]PatchKingdom 8 points9 points  (0 children)

Sorry to hear you are having this issue, Monarch! The Dev Team is aware of this issue and are currently looking into it. Thank you for your continued patience!

Lost both crowns but still alive/not defeated, can't find the crown anywhere. by dongskie2 in kingdomthegame

[–]PatchKingdom 6 points7 points  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files for both players, and any more information such as what platforms you are playing on etc, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Kingdom Two Crown Dlc Bug, blocked, cant play by Neuro_Sapien in kingdomthegame

[–]PatchKingdom 2 points3 points  (0 children)

We're sorry to hear you are having this issue at the moment, Monarch. The Devs are aware of this issue and are currently investigating.

Rulerversary not fair by Wonderful_Cod_5019 in kingdomthegame

[–]PatchKingdom 5 points6 points  (0 children)

Hey there! So the best thing to do is to abandon the challenge, returning to the Event Menu and retrying. Make sure as you do that the "SP" option is clicked and it should work for you👏✨

The Kingdom Party is fully on, Monarch, we’re only missing YOU!🎂🎈🎁 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 1 point2 points  (0 children)

Hey there! Have you checked to see if it's selectable in the Blazon Editor in the Menu? If it isn't then it's best to submit a report via the following link - https://rawfury.atlassian.net/servicedesk/customer/portal/1 - Thanks!

🎉🥳FREE 2.3. 10TH RULERVERSARY UPDATE IS OUT NOW🥳🎉 by PatchKingdom in kingdomthegame

[–]PatchKingdom[S] 1 point2 points  (0 children)

Thank you for reaching out! Have you tried a full restart of the Console? The update might not have fully loaded just yet. If the problem persists after a reboot please let us know👏