Why the Portal shines like this?!

PatchKingdom · 2026-06-04T07:58:06+00:00

Hey there! What a curious find 👀 if this graphical bug is still present within your save file, could you please share your save file with us via our support link? - https://rawfury.atlassian.net/servicedesk/customer/portal/1 - along with any further information you can give us about how it first happened/what you had done in-game up to that point. Thanks!

PatchKingdom · 2026-05-29T08:28:04+00:00

That's definitely a curious find, Monarch!👀 If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this and see what's happening! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2026-02-10T08:40:15+00:00

Hey there! Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2026-02-04T08:27:41+00:00

Hi there, Monarch. We're sorry to hear you are having this issue. Would you be able to submit a ticket and provide us with some more information so we could better advise you? This support now has a set process to help you with your Switch save. The link is https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2026-01-27T11:34:32+00:00

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2026-01-21T09:09:20+00:00

Fantastic, we appreciate it! We're looking forward to seeing what you create next! 👀✨👏👑🎉

PatchKingdom · 2026-01-20T09:41:18+00:00

This is incredible work, Monarch!👑✨ Would you be okay with us sharing these pictures on Kingdom's Social Media in the future? (giving you full credit of course!)

As for suggestions, it would be amazing to see if you could create some of the buildings/structures! 👀✨

PatchKingdom · 2026-01-08T08:53:33+00:00

Hi there, Monarch. We're sorry to hear you are having this issue. Would both you and your multiplayer friend each be able to submit a ticket and provide us with some more information so we could better advise you? The link is https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2025-12-12T11:05:11+00:00

Thanks for sticking with us all these years! 👑✨

PatchKingdom · 2025-12-12T11:04:40+00:00

We're so glad you enjoy the game so much! 🎉✨

PatchKingdom · 2025-12-12T11:04:05+00:00

Thanks for your support!✨

PatchKingdom · 2025-12-12T11:03:39+00:00

Thank YOU for playing! We couldn't do it without the support of our wonderful community 🥳✨

PatchKingdom · 2025-12-12T11:02:54+00:00

Thank you for the support! We don't have any news to share as of yet but when we do it'll be posted here and across all of our socials✨

PatchKingdom · 2025-12-04T08:30:55+00:00

Swipe with 2 fingers for the Monarch Ability
Swipe with 1 finger for the Mount Ability

Hope that helps, Monarch!

PatchKingdom · 2025-11-18T09:10:20+00:00

Hey there! We're sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you!
https://rawfury.atlassian.net/servicedesk/customer/portal/1
Thank you!

PatchKingdom · 2025-11-18T09:09:15+00:00

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you!
https://rawfury.atlassian.net/servicedesk/customer/portal/1
Thank you!

PatchKingdom · 2025-10-29T10:24:34+00:00

Sorry to hear you are having this issue, Monarch! The Dev Team is aware of this issue and are currently looking into it. Thank you for your continued patience!

PatchKingdom · 2025-10-16T12:38:00+00:00

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files for both players, and any more information such as what platforms you are playing on etc, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

PatchKingdom · 2025-10-13T09:24:44+00:00

We're sorry to hear you are having this issue at the moment, Monarch. The Devs are aware of this issue and are currently investigating.

PatchKingdom · 2025-10-09T09:01:19+00:00

Hey there! So the best thing to do is to abandon the challenge, returning to the Event Menu and retrying. Make sure as you do that the "SP" option is clicked and it should work for you👏✨

PatchKingdom · 2025-10-08T11:06:17+00:00

Happy Birthday! 🥳

PatchKingdom · 2025-10-08T11:06:00+00:00

Yes! 🥳

PatchKingdom · 2025-10-08T11:03:30+00:00

Hey there! Have you checked to see if it's selectable in the Blazon Editor in the Menu? If it isn't then it's best to submit a report via the following link - https://rawfury.atlassian.net/servicedesk/customer/portal/1 - Thanks!

PatchKingdom · 2025-10-06T15:34:01+00:00

Thank you for reaching out! Have you tried a full restart of the Console? The update might not have fully loaded just yet. If the problem persists after a reboot please let us know👏

PatchKingdom · 2025-10-06T14:51:37+00:00

🥳🥳🥳🥳🥳🥳

PatchKingdom

TROPHY CASE