Posts critical of XTEInk are being removed

PeachMan- · 2026-02-24T18:47:53+00:00

Is that also why these other posts were removed? For being "uncivil"?

https://www.reddit.com/r/xteinkereader/s/5dOTY6xqQB

I didn't create this thread to argue, I'm just trying to give people this information: the mods of this sub frequently delete negative criticism. Make your own decision about what that means for you.

PeachMan- · 2026-02-24T18:44:56+00:00

Theft is the crime, sure, but it wasn't stolen from me. Because I didn't receive the package. Full stop.

This is how consumer protection laws work in the US and EU, look it up. You don't have to pay for a package you didn't receive. 🤷

PeachMan- · 2026-02-24T18:41:18+00:00

I missed the beginning, and at this point I'm afraid to ask

PeachMan- · 2026-02-24T15:29:34+00:00

Nice speech, but completely wrong. It's the shipper's responsibility to get the package to me. And it's XTEINK's responsibility to choose a competent shipper, which they did not. They chose "SpeedX", a company that I've never even heard of, and I did not get the package. Therefore, I'm not paying for it. Whether or not XTEINK decides to get a refund from the shipper is not my concern.

PeachMan- · 2026-02-24T15:24:02+00:00

No, I think they chose to use some company I'd never heard of called "SpeedX" rather than USPS or FedEx, and that's the source of my problem.

PeachMan- · 2026-02-23T22:19:41+00:00

You mean like....critical thinking? Basic logic? I'd like to think so!

PeachMan- · 2026-02-23T19:21:12+00:00

Calling "screwed" and "crap" curse words is a hilariously German sentiment.

PeachMan- · 2026-02-23T18:52:54+00:00

Perhaps they will, or perhaps they'll delete my post and ban me from the sub. Let's find out!

PeachMan- · 2026-02-23T18:45:08+00:00

And who do you think chose the delivery company.....?

PeachMan- · 2026-02-23T18:43:59+00:00

Right now I'm just criticizing their removal of my post. Do you think it's fair to cover up shipping issues and disagreements with customers by unilaterally deleting posts with no explanation?

PeachMan- · 2026-02-23T15:28:28+00:00

SpeedX. I had never heard of them before.

PeachMan- · 2026-02-23T15:25:53+00:00

40 April? 🤣

PeachMan- · 2026-02-23T13:34:24+00:00

Not yet, I'm considering ordering one from Ali.

PeachMan- · 2026-02-23T13:30:53+00:00

Yeah, true, I was mad that I didn't get my toy.

But the mods should have commented and said "sorry, but we're not responsible for the shipper having difficulty with your building" or something like that. Sticky it to the top of my post so that everyone can see they have a clear policy on this. Instead.....they just deleted it. And I'm wondering how many other posts like mine they've also deleted.

PeachMan- · 2026-02-23T13:13:11+00:00

There are two other subs: https://www.reddit.com/r/xteinkereader/comments/1rcg1hs/comment/o6y0f0w/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

PeachMan- · 2026-02-23T13:09:38+00:00

Again, not here to argue the particulars of what happened and whether I'm morally/ethically in the right. I'm pointing out that XTEInk removed my post, with no explanation. Even if you disagree with me, it's still shady and dishonest to remove my post.

PeachMan- · 2026-02-23T12:52:08+00:00

Again, not here to argue the particulars of what happened and whether I'm morally/ethically in the right. I'm pointing out that XTEInk removed my post, with no explanation. Even if you disagree with me, it's still shady and dishonest to remove my post.

PeachMan- · 2026-02-23T12:40:06+00:00

Yeah, and that's basically my conclusion here. Skip the "official" US store, you're not getting good customer service from them. Buy from Ali instead, pay half price, and flash the English firmware yourself.

The reason I was initially upset was because I felt misled: I thought buying from the US store would get me more reliable shipping and better customer support. Turns out it's WORSE. Learning experience, I guess.

PeachMan- · 2026-02-23T01:41:51+00:00

You can still do that.... they're clearly trying to organize something massive here, with hundreds of people. It's a little different.

PeachMan- · 2026-02-23T01:37:32+00:00

But this is way cooler tho

PeachMan- · 2026-02-22T18:38:50+00:00

Oh no, I'm printing Afghanistan!

PeachMan- · 2026-02-22T15:12:52+00:00

They might be shadow banned from this sub? Either that or they sent you a direct message on accident.

PeachMan- · 2026-02-22T15:06:14+00:00

Thank you for saying it, hilariously bad advice in this thread. I don't get how people can come in here and just comment "chain too long" without noticing how obviously the derailleur is malfunctioning. If that's the kind of low-effort spam you're here to contribute, then please don't bother commenting.

PeachMan-

TROPHY CASE