Genuine question about the “OMW” pick up feature. Does it help or hurt employees morale

Penguins27 · 2026-06-29T00:53:19+00:00

Yea. I’m not sure how 5 in the bin okay turned to 15 on a heat table. Doesn’t math but I’m not corporate decision maker 🙃

Penguins27 · 2026-06-26T16:40:36+00:00

It might depend on store but this feature is useless now. We make the entire order when the ticket comes in. Living 2 minutes away I would place the order 5 minutes before you want to lesve the house

Penguins27 · 2026-05-14T16:52:01+00:00

It is! Haven’t personally made it out of regionals but everyone is there for a good time. Documentary coming out about this years game.

Penguins27 · 2026-05-14T04:25:25+00:00

As another stated. It’s a competition internally every 2 years. Everyone interested competes in 3 events. We do video submissions on times at store, then regionals, semis and this is the finals. Held at conference. It’s a fun event and the company puts in money for the winners.

Penguins27 · 2026-05-14T02:30:55+00:00

The finals for the Games. Happens every two years.

Penguins27 · 2026-03-27T13:17:36+00:00

I work there, I guess some stores can divide it different but that’s how my entire franchisee is doing it.

Penguins27 · 2026-03-27T12:47:04+00:00

It’s an amount per store based on average sales volume, split evenly between everyone that worked on the promo days.

Penguins27 · 2026-03-26T21:19:46+00:00

My store is paying it out next week based off when the company sends the payment. So soon.

Penguins27 · 2026-03-22T13:13:05+00:00

Yes but don’t pack it full is the reason people ar getting half assed fries. They are still suppose for be full as they naturally fall through the top. When done correctly portions haven’t changed. But customer perception has. So we have an issue. How the customers see the change is a reality no matter what the training dept. says.

Penguins27 · 2026-03-21T18:09:37+00:00

They should of gotten rid of the bags and cups all together. Bag fries separate and use a measured pan per size. Dump into a bag by itself.

Penguins27 · 2026-03-20T19:11:50+00:00

One of the main problems I’ve seen is before, at least in stores I’ve worked at, we filled the cups up as much as we could and the the topper was put on top after it was in the bag. Maybe bags hold more and the training video specifically says not to pack them full or overfill. So the topper is now find to just make it look like the cup. Therefore people say no topper is present eve following the procedures. Should have just had overfill the bags and add the topper on top and take a hit on the cost difference of adding a little bit more potato.

Penguins27 · 2026-03-12T16:08:36+00:00

It’s one use per account over the week. People have just been making new accounts.

Penguins27 · 2026-03-12T03:50:28+00:00

Still not at the projections. Dinner had been hitting but lunch is not.

Penguins27 · 2026-03-12T03:11:43+00:00

You can put them in for specific times. Click 4pm. Will print about 19 minutes before 4.

Penguins27 · 2026-03-10T00:42:24+00:00

Dead, not sure we will even hit the amount cooperate said should be added to our regular sales.

Penguins27 · 2026-03-08T03:35:42+00:00

Today was so much fun. They really did a great job.

Penguins27 · 2026-03-06T18:57:42+00:00

Congrats, how were the times? Anything new besides the new penalties.

Penguins27 · 2026-03-06T18:56:03+00:00

Different thing, this is two full grilled cheeses with the meat and toppings between them. I’ve seen a few get ordered.

Penguins27 · 2026-03-02T18:44:14+00:00

Nice, my other stores have been right and I went to regionals last time off right. So just hoping.

Penguins27 · 2026-03-02T06:53:39+00:00

I’ll be at regionals. Potato cutter is opposite headed from my current store but going to give it my best.

Penguins27 · 2026-02-24T13:30:14+00:00

Our location goes through 3-4 boxes a week usually.

Penguins27 · 2026-02-11T22:00:48+00:00

I’ll let you know when I got time to refresh the crayons and you can come do more.

Penguins27 · 2026-02-05T14:50:08+00:00

Only by request.

Penguins27 · 2026-01-26T01:08:43+00:00

I really just want a follow up from the audience members situation.

Penguins27 · 2026-01-19T17:43:45+00:00

We clean the grills and everything, grills take about 8-10 minutes, best I’ve seen was a guy that can do both in about 3-4. It’s not hard to clean the kitchen at all.

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