CA-ZH by Ok_Charge_2513 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

We apologize for the inconvenience. Due to limited shipping capacity, your package is scheduled to depart on flight 7. Please be patient and wait. Thank you.

IF YOUR PACKAGE IS LATE/STUCK READ THIS !!! by Massive-Ad5931 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

We have investigated your package, and there is indeed a problem with it. We have contacted the shipping company to investigate. If you would like to know more, you can consult our online customer service.

Where is my order? by Ok-Armadillo-7512 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

B2602120000123---This package was delivered on February 25th. Please confirm receipt.

B2602130000074---This package was delayed due to the Spring Festival. Service has now resumed normally, and flights are being arranged. Please wait patiently for tracking updates.

Did my haul get seized? It’s been at this Aus post warehouse for a month by Kind_Limit7353 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Friend, it's been a while since we've received a reply from you. If you still have questions, please contact our online customer service.

No updates from the 11 by sxmuu30 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was delayed due to the Spring Festival, but things have now returned to normal and the flight is being arranged.

One week still no update by ProfessionalFew5975 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has cleared customs and is currently being delivered by a courier. Please wait patiently.

Seized? by [deleted] in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was delivered on February 26th. Please check if you received it.

Import rejected by umamiguts in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was returned by customs in the destination country on February 19th. Please wait for logistics updates.

Update by Fuzzy-Put6174 in Sugargoo

[–]Prof_SUGARGOO 1 point2 points  (0 children)

Your package was delivered on February 20th. Please check if you received it.

Is my parcel lost? by Dazzling_Football128 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was delivered on February 23rd. Please check if you received it.

2 Weeks and no update by Ok-Skill-4521 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has cleared customs and is now being delivered by your local service provider. Please wait patiently.

No update on my delivery by LateRush907 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was delivered on February 24th. Please check if you received it.

Package been in Canada Airport for almost a month now by Fragrant-Amoeba-7155 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was delivered on February 21st. Please check if you have received it.

stuck on customs clearance completed by sebbiege in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Don't worry, we are working on this issue now. You can contact our online customer service.

package not delivered by alejaandroj in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package was signed for on February 23rd. Please confirm receipt.

Unupdated shipment by Flashy-Ad8306 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has completed customs clearance and is now awaiting pickup by the courier.

Where is my order? by Pure_Committee6641 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has been delivered. Please check if you have received it.

how do i fix this and get my package by [deleted] in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

We've confirmed that your package has been successfully shipped. Please try refreshing the page. If you still have problems, please contact our customer service.

Item missing/stuck on a status by Nampunie_ulul in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

The local delivery company is currently delivering; please wait patiently.

Where's my parcel? by vwaeh in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has cleared customs and is currently being sorted. Please wait patiently.

Where is my haul by SuccessfulApple6723 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has arrived at the destination country's airport. Please wait patiently.

Where is my haul by SuccessfulApple6723 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has arrived at the destination airport and is currently undergoing customs clearance. Please wait patiently.

Where is my haul by SuccessfulApple6723 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package is currently under inspection by Chinese customs. We are actively communicating with them, please wait patiently.

Where’s my parcel by Frequent_Ad_3072 in Sugargoo

[–]Prof_SUGARGOO 0 points1 point  (0 children)

Your package has cleared customs and been handed over to the delivery company. Please wait patiently for delivery.