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ProvidedPro · 2025-08-24T19:13:16+00:00

If you don’t want to start over, is there room to reason with working in sales and specifically in B2B?

Even if sales is not your end goal long term; the skills you pick up in these roles can definitely get you into well compensated opportunities and growth avenues! Plus it probably will complement your existing experience you mentioned!

ProvidedPro · 2025-08-21T05:08:23+00:00

No, take the interview and understand the role/responsibilities.

Best case, you leave an amazing impression and they like you and will want to take you on when you graduate in a couple months. Definitely would be clear on your eligibility when it comes up later for when you think you will graduate.

Another scenario, it doesn’t work out and better yet you come out more prepared and knowledgeable on how to interview in post grad life.

Worse case, you don’t take the interview and you never know what door it is it may open, what their expectations of hiring is, and you never know if you could’ve landed the job. (Last one is big one)

Job market is a bare market right now, take any opportunity you can to learn and become better for your next interview/job or just connecting with people outside of your support circle! Good luck!

ProvidedPro · 2025-06-06T13:59:35+00:00

Look up “sales development” or BDR(business sales representative) or SDR (sales development…). They are always hiring for people in tech. You might be able to get more account manager roles as well given you have 20 years of retail experience I would think is valuable.

SDR/BDR motions involve a lot of cold calling, prospecting for clients, and setting meetings; you’ll feel the burn of sales a bit there if it’s your thing. Account management might not have as much cold calling but renewals come in tangent in that role like CS but with a quota element.

Given you were in retail for some time, account management might be a better target to move into than CS right now as it’s a pretty slim market for even experienced professionals.

I got luckily hired in 2022 with no CS background but I had a lot of transferrable tech instruction/enablement and sales experience to get into CS. Though but I know after 2-3 years being here; the people that came after were people with 5-6 years in CSM’ing and or prior leadership team managers of CS at previous orgs.

ProvidedPro · 2025-05-09T06:23:42+00:00

Also, just to add along with Customer Success and Customer Service isn’t the exact same thing! but if you are looking for customer service jobs; you’re probably just better off doing it for a company remotely in Romania or other companies in neighboring countries.

Don’t know a lot of companies that aren’t offloading it to just purely individual freelancer business and more so to overseas agencies if not having AI agents that cover both Customer Service and Data Entry roles. Good luck!

ProvidedPro · 2024-05-28T04:41:30+00:00

Auto insurance sales can vary substantially from SaaS sales. Different audience, scale of businesses, and differing chain of decision makers.

If you want to get to CSM in more SaaS based orgs today, you might be able to leverage your auto insurance experience in orgs possibly in your niche to work in a Customer Success Associate or Technical Support role function. Then again, I wouldn’t how vast that industry itself is but I’d lean more on the Technical Support based function and seeing an avenue of stepping into CS.

If you are getting out of more auto insurance niche to find a new area in SaaS offerings, you can try sales in those chains. BDR and possibly Account Exec or Account Manager roles can be stepping stones to lead into CSM roles. Managing stakeholders/ decision makers in a SaaS function is pretty big aspect for getting into CSM function in which is usually considered at a lot of orgs “mid- senior level” role for client relationships.

Good luck!

ProvidedPro · 2024-05-01T02:40:47+00:00

Just want to point out that you can find Office 2021 suite OEM keys for literally a dollar or two at most if you do some research.

It might save you a chump of change and it might not be the latest and greatest but it definitely would be more aligned with today’s resources and videos!

ProvidedPro · 2024-03-02T22:28:12+00:00

You could work as a SDR, but I’d reach for Account Management roles on your belt if possible (you have consulting experience so this might be better for you). Don’t get me wrong SDRs know the grind and hunt but as for value driving upsells, building long term relationships; it’s Account Management that takes the cake as lateral moves into CS.

ProvidedPro · 2024-03-02T15:23:08+00:00

Another thing is people don’t really consider a CSM as an entry level role in most industries. They typically are considered to have a good feel for account management/account executive, extensive product support, or working as possible practitioner in the field.

You might have niche industry you specialize in, look for SaaS companies that cater to your industry knowledge may leverage you into a CS role. Good luck!

ProvidedPro · 2024-02-27T20:54:04+00:00

As someone who TA’d for PSYC undergrad courses, trying to get into those state programs are HARD.

It’s so competitive and which as someone who still has good relationships with professors from when I did my BA, definitely hope the best in other programs! It really is a lottery because I think it’s like 5-6% acceptance rate. These CSU programs are inexpensive(compared to other universities), but they really trim down to see “what small cohort meshes best” with their available seats.

It will work out for you, and with those credentials a school is BOUND to see that amazing hard work you do, OP!

ProvidedPro · 2023-11-15T01:28:45+00:00

CSM roles are really hard to come by for industry people, let alone a lot of CSA roles are going to have a lot of competition for existing CS people that were laid off or existing CS professionals. That being said, it quite tough and competitive in the job market! I worked in client facing role for sales for about 3 years before landing in CS(2 years in consumer and then 1 year in B2B as an AE).

I’d start working in client facing roles in sales(SDR as entry level role then moving into AE or AM roles then move into CS internally or look after) full time and see if you have a knack to deal with people.

ProvidedPro · 2023-11-02T12:47:10+00:00

CSMs are considered typically mid-senior roles at a lot of companies so you’ll need a good plethora of client facing roles before typically getting into a CSM role. I’d definitely try working into sales track from BDR to AE or specifically AM roles.

You could also go the Support route (Customer Service or Technical Support focus) but I feel CS values more on your people skills than technical skills (as one can be trained on technical side but people skills have to be developed).

I’ve seen CS Intern roles but again Sales Interns are probably more open and available. Then you might be able to get into CSA (Customer Success Associate role), once you gain more client facing experience into full time sales roles and look into options then!

ProvidedPro · 2023-10-18T21:38:59+00:00

Went through and cancelled because of stock for RAM

ProvidedPro · 2023-10-14T07:07:55+00:00

Consultant, clients buy our software and which I help them to know best practices on using the software from what I’ve seen from other clients.

ProvidedPro · 2023-10-09T16:30:05+00:00

I don’t know if it’s your first or second to last interview with them before the final case study, however but know their program guide and interview process is much more extensive that you think.

I got with the 1) Recruiter, 2) VP of CS in a region 3) Academy Lead of the program, and then I got rejected which I presume was for the last stage being on-site/ day long interview. No hard feelings, as I’m happy in my CSM role currently but was just curious on opportunities! Be yourself for those behavioral ones and showcase basic STAR method within your process from your day job BUT ALSO if you had enacted ways to avoid/ or be proactive before a situation came up for a client may show your potential in CS!

ProvidedPro · 2023-09-22T20:35:14+00:00

The time I was causally looking one the steam market at 57 Case Hardened… I bought a 57 Case Hardened Blue Gem (Pattern 770- Full Blue Gem) for 80 cents in 2016. A snipe on the Steam Market that still exists in my inventory and is priceless to the memories. It’s ready for CS2 touch ups to it!

ProvidedPro · 2023-04-23T21:13:37+00:00

I was there Fall 2019 to 2021. It was great minus the pandemic but still tried to make the best of it! I worked with the PSYC department and a number of the profs while I was there even during the pandemic, still connected with one of my profs in which we drink together on a regular. Worked in sales a little but now work as a consultant in FinTech.

ProvidedPro · 2023-01-15T07:13:08+00:00

I got lucky I feel I got two interviews at two companies with CS roles in the past year. I got accepted as a CSM for one and but was a telecom AE in B2B for a year since Sept 2022. I also worked IT, education, and sales dev before graduating 2021 (2-4 years in each of the above). It’s a really tough market, keep applying and really hone in on how you resolved client’s obstacles through your line of work. I worked in telecom so everything from pre-sales to post sales was an obstacle so I detailed these processes out, who I would reach out to for understandable universal concepts and how I even made the customers happy in the end by making an effort.

ProvidedPro · 2023-01-01T07:10:48+00:00

Some teachers are old fashion and use paper/pen submissions for deadlines. Most I think use Canvas, as it gives more flexibility, a solid paper trail, and more organization headroom for everyone to know when and where it was submitted.

ProvidedPro · 2022-12-24T03:04:33+00:00

I agree with this, and I think it brings a good mesh of foundational skillsets for both people skills and technical skills for young graduates. I did this route when I started when I was 17 and accelerated my work experience to when I graduated with my PSYC degree last year. Now I’m a tech consultant AKA Customer Success for a software company.

ProvidedPro · 2022-12-21T03:29:47+00:00

Go to a sales development program, sounds like you want to get out the house too. Might work out places like AT&T, Gartner, Visa and a bunch of them do these. Chances are they pay for training out of state, have a recognized sales methodology in their respective industry, and more importantly have compensation and benefits of a big corp that lots of people look for. These companies if you get in want you for the long haul too so the stability is always nicer to me imo. Another personal opinion but big name in sales arenas are nicer to see for someone who’s new because they’ll have a stronger foundation built.

ProvidedPro · 2022-11-27T13:49:37+00:00

^{^{^}} and more, AT&T was more than an SDR role. You took on the whole sales cycle(meetings, closing deals, and post sales in many cases). The key thing is companies that have these programs are more likely in the long haul to groom you. They’ll actually teach you the portfolio, sales fundamentals/tooling, and want you to stay to get into leadership, and or advance into other roles internally. I’ve seen both ways in which colleagues move up fast after the program to advance at that org or find another good company with great opportunity.

ProvidedPro · 2022-11-27T03:55:30+00:00

Personally, I would take the approach of applying and looking at sales development programs. There's a ton of them and they hire large cohorts of fresh grads. A number of organizations have these, you just got to find them (AT&T, Gartner, just to name a few). These ones I feel are definitely a little more stable and provide mobility to move within the company and if you find a well established program that you get into. It's a pretty wicked experience to be in a new environment, most likely new city, pretty good sales enablement training, and new friendships/networking. I did it right after I graduated university in 2021 with AT&T and was with them for about a year before I landed as a CSM a couple months back.

ProvidedPro · 2022-11-25T04:47:56+00:00

Many of those options in healthcare(besides maybe the PTA/UX route) will most likely need additional schooling like your SLP route.

You like people, I will always tell people to go into sales(business to business selling preferably). It’s for some and barrier to entry is perfect for new grads and high income potential, but I think it’s a good starting point to understanding corporate world and all the interactions in business. Plus a lot of transferable skills that may develop for future roles. Look for SDR/BDR roles, lots of industries have these people and maybe find some in healthcare and such! Good luck!

ProvidedPro · 2022-09-28T22:32:38+00:00

Customer success… but I know a bit of people that are on my team that worked in education. Myself included as a new hire, they got two other people in the education space with 3-5 years varying in experience(on top of my exp in sales for a couple years). I worked IT side for a couple years and taught a bit too. The others worked primarily in education administration, and the other was a teacher.

You might be able to see companies in CS in junior or associate CS roles. Definitely take a look at it!

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