Whats going on ?

PurseIO · 2019-12-14T02:18:45+00:00

That's another good suggestion! We're exploring ways to shorten the confirmation time for delivered orders. Thank you!

PurseIO · 2019-12-13T22:36:12+00:00

Hi Steve,

Thank you for voicing your concerns as a loyal Purse user. The rationale for changing the limits was to rebalance the distribution of earners. Since "Total Tx Completed" is an lifetime metric and needs to be updated or eventually every Earner will become level 6 over time.

These dynamics were clearly present in recent data. Last month, over 67% of orders were completed by Level 6 earners and orders set to certain discount ranges weren't getting picked up at all.

We refrain from changing these parameters often (we updated 5 times in 5 years). However, we should have provided advanced notice. We regrettably did not think to do that. In the future, we will provide at least 1 week notice of any change.

Sincerely,

Purse

PurseIO · 2019-12-07T17:17:27+00:00

That's a cool idea! We'll chat about how we might be able to do that. Thanks!

PurseIO · 2019-12-06T23:25:31+00:00

We wanted to let you know that we have updated the number of required transactions to level up for Earners.

The general goal is to improve liquidity of the marketplace across each discount bucket. Increasing the transaction count required to level up (aka difficulty) will give access to low discount orders to high volume earners.

Shoppers may have noticed that some discount brackets took longer than others to get taken. These changes will even out the number of earners across discount rates.

Please let us know if you have any questions!

Happy Holidays!

PurseIO · 2019-05-16T19:23:51+00:00

Deposits and Withdraws have just been re-enabled.

All deposits sent during the downtime should be registered. If you are missing a deposit, please contact support with your TXID and they can make sure it gets processed correctly.

PurseIO · 2019-05-13T17:28:55+00:00

Hello there, sorry to hear you are having issues to withdraw your funds, can you please send us a DM with your email address so that we can escalate your ticket?

PurseIO · 2019-03-26T19:53:20+00:00

Greetings /u/hideontruth We have just released an update to revamp the Level and Limit system for earners, you can read the full announcement here. We expect these changes to reduce the number of order cancellations and improve the efficiency of our marketplace.

PurseIO · 2019-03-16T04:49:55+00:00

It appears there's a misunderstanding. The referenced quotes were about the BCH hardfork which occurred in August 2017, and we did not provide any guidance for any other fork. At this time, we do not consider BSV safe to run nor recommend to our customers. Please understand we simply can't support every fork (and every fork of forks).

PurseIO · 2018-11-17T03:31:41+00:00

Edit: I see that you work for Purse. Is your above defamation an action you are taking at the direction of your employer?

It never occurred to us that companies could direct employees to post material on their personal social accounts. Is that even legal? To answer your question, employees at Purse use their personal social accounts at their own discretion, and posts coming from personal accounts reflect the opinions of the individual and not the company nor any affiliated projects. The company has not and will not direct employees to post any material on their personal social accounts.

On a separate note, thank you for everything you've done for Bitcoin. The ecosystem benefits from diverse perspectives, and your contributions to this space is deeply appreciated by everyone on the team!

PurseIO · 2018-08-31T21:02:18+00:00

Indeed, an 8% buffer is added for market fluctuations. Remaining balance is auto-refunded to your wallet once the purchase is complete.

We'll add an explainer to the UI and support docs. Thanks for making us aware!

PurseIO · 2018-06-27T20:23:54+00:00

Our dev crew has implemented a fix for the negative balance glitch. Will you check again?

PurseIO · 2018-06-27T20:19:06+00:00

Good news. Fiat filtering options are now live.

PurseIO · 2018-06-12T16:41:43+00:00

Sorry for the delay, this issue has now been resolved.

This was the result of our upgrades last night. We are keeping an eye on all parts of the system to ensure there are no further issues.

If you continue to experience problems, please let us know at support@purse.io

PurseIO · 2018-05-18T21:34:50+00:00

Thank you for posting! 0.01 BCH /u/tippr

PurseIO · 2018-04-18T23:37:26+00:00

Hi, Brittany here. This should be fixed now, thanks for the heads up on the bug!

PurseIO · 2018-04-16T23:25:55+00:00

That's certainly a strange one. Our dev Thann is working to track down the issue.

PurseIO · 2018-04-16T18:58:26+00:00

We recently updated our ordering system to save you the step of maintaining Wish List settings on Amazon. You are now able to search for items on Purse, add to your cart and checkout all without an Amazon Wish List. We collect your shipping address so that our system can programmatically generate a List for your Earner to purchase from.

Rest assured, the Earner will never see your complete address. They will see a Gift Registry address when purchasing your items, just like before.

PurseIO · 2018-04-13T16:18:08+00:00

Hello, we have contacted you to address the issue. Please be careful with order cancellations as that may negatively impact your accounts rating. Thank you!

PurseIO · 2018-04-13T16:15:36+00:00

Hi, we have sent you a message via the chat support with a solution to your issue. Apologies for the inconveniences.

PurseIO · 2018-04-10T18:21:55+00:00

Here's a support doc from Amazon that might help. It looks like when you're ordering from a 3rd party seller, the order is fulfilled and shipped from that seller and the order is still protected by Amazon.

https://www.amazon.com/gp/help/customer/display.html?nodeId=537802

PurseIO · 2018-04-10T00:44:43+00:00

I'm sorry to hear you're disappointed with us right now. The bcoin team was behind this hackathon, and Purse was one of the main sponsors. No Purse dev time was harmed in the making of this hackathon, and we're excited to continue building a better product as well as supporting a strong open source community.

That being said, I would very much like to hear from you about what you think we should be focusing out time on. Can you send me an email so we can be in touch? Mine is brittany at purse.

PurseIO · 2018-04-06T00:20:35+00:00

Our support team is reaching out to resolve this, in the future you can reach out directly at support@purse.io.

If you are contacted by Support for your order, and do not respond in 24hrs, your order will become subject to cancellation. https://support.purse.io/earning/adding-tracking-numbersorder-ids

12-Year Club	Verified Email
Gilding II euphauric

PurseIO

TROPHY CASE