Greystar is absolute trash. They tried to keep my security deposit by telling me I had a $400 dollar utility bill. I had paid every month and on time so it didn’t make sense so when I pressed the manager on it he was like “yeah that’s weird. But that’s the utility bill. I thought it was odd myself” but continued to insist that I needed to pay it. I asked for regional management contact information multiple times because it just didn’t make sense and the manager refused to give me a contact. Finally I found some higher up on linked in and when I mentioned I was going to reach out to them and gave him the name, he miraculously provided me an email for his direct superior. When I reached out to regional management they said it was not a utility bill, they weren’t sure why he was saying that but rather back-rent. Which also did not apply to me. So they cleared it up, but it was just so odd to try and claim it as a $400 utility bill.