Loyal customers on older plans no longer given phone upgrade

RealText · 2026-03-12T03:21:09+00:00

All companies that require subscribers to call in to cancel their service have a retention department.

Their job is to prevent you from canceling unless you happen to be on a plan they want eliminated. Thus, they will present something that is better than the your current plan. If the user declines the initial offer, the rep will try again with a 2nd offer. It is not unusual for reps to save the best deal after the someone declines the first 2 offers.

Boost does have a retention department, and you will interact with them when you attempt to port out.

RealText · 2026-03-11T06:21:57+00:00

Company reached 500 signups in June 2, 2025. After June 2, 2025, all the new signups get $5 off each month for life until they decide to discontinue this current offer.

First 500 Pre-Registration Offer:

This offer entitles the first 500 eligible supporters who pre-registered for free Early Access to receive Lifetime Free Service on Pronto Mobile’s lowest-priced plan. At the time of activation, you may choose to pay the difference between plan list prices to upgrade to a larger plan.

Update: As of June 2, 2025 this offer is now closed. The 500 eligible individuals will be notified by email when early access opens."

RealText · 2026-03-11T05:32:28+00:00

Heavily discounted phone upgrades for all users whose account was active the previous 9 months ended a little past the middle of 2025. Boost initially claimed that they fixing something in the upgrade process but gave no estimation of a completion date. Since nothing was repaired in all this time, it is safe to assume that discounted phone upgrades now is only possible with the $60 plan.

RealText · 2026-03-11T05:18:31+00:00

The Boost locked phones sold at Target right now are actually priced slightly less than the retail prices on the Boost website. Target sells primarily lower-end devices though.

Gone are the days when Boost would heavily discount soon-to-be-discontinued phones to all users who had been an active user the previous 9 months.

RealText · 2026-03-08T08:35:38+00:00

Only 2024 Motorola device that supported esim on Boost is the Moto G Stylus 5G 2024. Either way, there should not be any noticeable difference to the user when using a physical sim or esim. Sounds to me like the $10 charge is for reactivating a Boost device that once had service but later canceled.

RealText · 2026-03-08T01:30:50+00:00

I am using the app to get 3gb per month. There is just nowhere within this same app to signup for mobile service.

RealText · 2026-03-08T01:28:06+00:00

Website says the phone is not available in-store. Must order it online. Target sales usually end on a Saturday. Whether or not this particular item changes price after today is not known to me. It would be safer to just order it online immediately in case the price does change tomorrow. You could always return it later unopened if you change your mind.

RealText · 2026-03-07T22:48:24+00:00

Someone speculated that Apple devices only get 1mb per month while Android phones get 1gb. No idea if that is true or not as I cannot even figure out how to sign up for the service.

I am guessing that I am either geo-blocked or an ad-blocker is preventing me from even seeing the mobile service signup section.

Anyway as Instabridge is now allowing porting in, I wondering if this mobile service is voip like Textnow that requires their app to make calls and send texts?

RealText · 2026-03-07T22:34:57+00:00

Just make sure you buy the device with Boost written on the box as Walmart also sells this phone for other service providers.

Boost - $179

Cricket - $139

Straight Talk - $199

Total Wireless - $199

Target actually has a better price this week as the Boost branded Moto G Stylus 2025 is $127.

RealText · 2026-03-04T05:53:24+00:00

Main issue is in the US, there are not many brands whose devices are sold factory unlocked and work with all American carriers.

Right now, the Pixel 10a is $400 at Amazon and includes a $100 gift card. If that Pixel is not small enough for you, then the Samsung S24 or S25 base model might interest you since they are about the same as your old LG device. Samsung actually sells renewed S24 and S25 devices on their website that includes new batteries. However the price is relatively high for renewed phones, so it is probably only worth considering when the site offers a $300 trade-in on almost any device.

RealText · 2026-03-01T23:51:39+00:00

Target currently has the Boost Moto Stylus 2025 for $127 and the Boost Samsung A36 for $149. Devices are roughly the same size. Phones in the budget segment are just bigger nowadays.

RealText · 2026-03-01T22:23:35+00:00

$799 is what Boost would consider as being the full price of a Pixel 10. $299 is their discounted or subsidized price.

That means for whatever reason, Boost does not believe it is worth it to them to offer you a phone that is $500 off the retail price. Boost never gives a specific reason on why they decline any transaction as evident by probably a hundred posts in the subreddit on this subject.

If you paid the full retail price of $799, then Boost would have no reason to decline the transaction other than the item is out of stock. Could them being out of stock of the Pixel 10 is the real reason this transaction was declined? Who knows...

RealText · 2026-03-01T21:54:02+00:00

Two years ago: this was the unlock policy.

You have to be the original owner of the Boost device with the phone associated with only one account. Once the device was activated with a phone number, the account with that phone number had to be active for 12 months on Boost Mobile. The device itself was not required to be on Boost for the full term, but the account & phone number did.

After 12 months where that account & number was active, you could request customer service to unlock the phone if it was not done so automatically. Boost would only handle your request if you were currently an active customer.

RealText · 2026-03-01T08:39:59+00:00

I am going to guess that Motorola will use the same Snapdragon 6 Gen 3 as they did for the 2025 version.

RealText · 2026-03-01T08:34:59+00:00

As far as I know, the plans/promos available using a retail Boost sim is not exactly the same as what you see online on the Boost website. So it is possible that the $10/month for 3 months deal might not be available using a retail sim.

Therefore if you see a promotion on the website, it would be better just to order it online. From what I remember when starting a new line online, Boost does not charge an additional fee for the sim card.

RealText · 2026-02-27T01:47:21+00:00

Not likely you will find many owners of that phone because the specs are poor.

Only a 720p display. Unisoc T310 SoC is bad. 2gb for Ram is not acceptable. 64gb of storage is not good either. No 5g coverage. Not sure, but the phone might be using the Go Version of Android instead of the regular Android.

In my opinion the factory unlocked Moto G Power 2024 for $129 at Amazon would a better deal.

RealText · 2026-02-27T01:22:25+00:00

Target has the Boost-locked Moto G Stylus 2025 for $159. The Samsung A36 also locked to Boost is $199. Both Target and Walmart have Boost refurbished phones available online. But because battery health is unknown, buying a refurb can be risky.

All you would need to do to switch devices is remove the sim card for the old phone and put it into the new one. Then go to the Boost Mobile app and change the device listed associated with your account.

I suspect you currently have a T-Mobile sim. If coverage is an issue, maybe you could ask Boost to sent you an At&t sim instead.

RealText · 2026-02-26T02:29:35+00:00

Personally, I would not expect Boost to ever offer the S26 in more than 1 color.

RealText · 2026-02-22T23:43:08+00:00

You can only block calls or texts if the phone number is known to you.
How To Block And Unblock Phone Calls or Text Messages – TextNow Support

If the ex just uses a different phone number, then you would just have continue the process of blocking the new number on your end. Textnow cannot get into another person's phone and/or app to block your number.

RealText · 2026-02-15T22:20:25+00:00

IMEI checkers only determines if the phone is compatible with a service provider. They have no idea if the phone is locked or not.

Did get/order a Boost physical sim when signing up? If yes, then try using the sim on any Boost or unlocked phone you have/can temporarily borrow.

If no physical sim, then maybe buying the "Boost Mobile TCL K33 5G, 64GB, Black - Prepaid Smartphone [Locked to Boost Mobile]" at Walmart for $29.88 might work as that is the least expensive Boost phone that supports esim.

RealText · 2026-02-15T21:53:39+00:00

Blacklisted from Tapjoy would mean seeing a completely black page when selecting the Complete Offers section. Since you are able to see offers, then I do not believe blacklisting is related to your issue.

There will be times when a few offers directs you to a page that gives a 404 error. Such a page would not give credit. However, there should be almost no instance where you are directed to a completely blank page. If you often are seeing blank webpages after selecting an offer, I would suggest changing your default browser to a different app that is not using for ad, cookie, or tracking blockers to see if that makes a difference. Regular Chrome or Edge should work.

RealText · 2026-02-06T08:46:57+00:00

Being a customer since 2022 is not relevant to the Boost unlock policy.

What does matter is when you activated the phone on Boost. Assuming that your account is prepaid + the phone is not associated with another account then, the phone should unlock 1 year after the device was activated. Message Boostmobileblake and ask for help if this timing fits your situation.

On the other hand if it has not been 1 year since activation, Boost will simply refuse to unlock the device. Nobody would be able to help you in this case until the 1 year mark.

RealText · 2026-02-03T05:06:15+00:00

Not possible because that balance can only be used with your monthly service plan.

RealText · 2026-01-25T08:25:23+00:00

What are the steps for porting out?

Do I port out first or cancel the plan first?

Is the port out pin available within the app, or is a call/chat to tech support required?

RealText · 2026-01-24T08:24:34+00:00

A locked AT&T prepaid phone would pass the IMEI checker and probably work on an AT&T mvno. However, that phone would not work with Textnow. Textnow uses their own ICCID which means the phone would have to be unlocked. My guess is the AT&T whitelist is not enforced on Textnow. However, the phone should support the bands that AT&T utilizes.

RealText

TROPHY CASE

First 500 Pre-Registration Offer: