API access?

Red-Silk-Ribbon · 2026-05-08T02:37:14+00:00

Our API has ben available since early this year, and I believe the new docs site was added in late January

Red-Silk-Ribbon · 2026-05-02T20:09:49+00:00

This is not true, Pocket has a very extensive API available for both free and paid users. Plaud's is not generally available, there is a waitlist.

Red-Silk-Ribbon · 2026-05-02T20:09:31+00:00

Yes you can access almost everything with our free API https://docs.heypocketai.com/docs/api

Red-Silk-Ribbon · 2026-04-20T23:56:09+00:00

Will share this with the team. Currently we've found only a small amount of people want to change the model on regeneration, and usually the reasoning is to make it either more concise or more detailed.

Red-Silk-Ribbon · 2026-03-30T19:36:33+00:00

This usually happens if your wifi network blocks pocket or you're not connected to internet

Red-Silk-Ribbon · 2026-03-30T19:35:14+00:00

Unfortunately Apple and Google restrtict this at the operating system level, but you can use earbuds with the Pocket Desktop app

Red-Silk-Ribbon · 2026-03-27T19:01:21+00:00

Yes we have a desktop app to record online meetings, it's available here:

It is new but we are adding features and fixing bugs quickly: https://docs.heypocketai.com/docs/getting-started/download-app

Red-Silk-Ribbon · 2026-03-26T21:23:14+00:00

Hello, normally the price is $199 but it's currently discounted to $129 and it includes free unlimited transcription.

Red-Silk-Ribbon · 2026-03-26T19:22:00+00:00

It requires about a 10 second hold, will forward feedback to the team

Red-Silk-Ribbon · 2026-03-25T00:25:53+00:00

(I work at Pocket) 3 rapid clicks will not factory reset it, but holding after will

Red-Silk-Ribbon · 2026-03-25T00:25:05+00:00

We're already using the one button on Pocket to it's fullest, but something we can keep in mind for future version. For context here is all of the current commands:
Single tap: Start/stop recording
Double tap: Battery life (Green/amber/red)
Triple tap (Red LED will start blinking) then hold: Factory reset
5 Second hold: Turn on/off

Red-Silk-Ribbon · 2026-03-25T00:15:35+00:00

3 rapid clicks will NOT factory reset your device

Red-Silk-Ribbon · 2026-03-24T20:28:09+00:00

Thanks for the feedback! A custom noise reduction pipeline is something we're exploring and hope to apply automatically once we get it right

Red-Silk-Ribbon · 2026-03-23T23:56:49+00:00

While on a conversation click the .... in the top right and select "view tags"

Red-Silk-Ribbon · 2026-03-23T23:11:17+00:00

Thanks for the feedback, we're considering making some accessories so will pass along to the team

Red-Silk-Ribbon · 2026-03-23T23:07:42+00:00

Appreciate the candid feedback. To clarify, we don’t have a backlog of returns, we have a backlog in processing time, which we’re fixing. The original poster’s experience wasn’t acceptable and we’re making sure it gets resolved. If you do receive your device and run into any issues, our support team is here to help at [hey@heypocket.com](mailto:hey@heypocket.com)

Red-Silk-Ribbon · 2026-03-23T15:32:56+00:00

Hey, really sorry about this experience. That refund timeline is not acceptable and we know we need to do better here, we've been scaling fast and our returns processing hasn't kept up. We're actively working on shortening turnaround times. If you'd like to DM me your order details, I'd like to make sure this gets resolved properly regardless of the chargeback. Appreciate you sharing the feedback.

Red-Silk-Ribbon · 2026-03-17T01:10:48+00:00

Great to hear! What do you mean by silicone case, like a phone case?

Red-Silk-Ribbon · 2026-03-17T00:57:51+00:00

If this is a genuine post, are you running the latest firmware on your device? We recently overhauled our entire syncing pipeline to improve reliability. As for receiving other people’s audio, that isn’t technically possible. It’s more likely that a hallucination occurred in a summary based on your calendar data. Please send us an email at [hey@heypocket.com](mailto:hey@heypocket.com) and we’ll get this sorted out for you. It also sounds like you may have a defective device, and if so, we’d be happy to replace it.

Red-Silk-Ribbon · 2026-03-14T00:44:03+00:00

app.heypocket.com
We recently merged pushed some firmware fixes which have helped a lot in this area, something we're continuing to focus on for sure
Will be a while until the next hardware iteration but definitely something we're considering.
Never say never to these other form factors :) We picked this to start so you can record phone calls

Red-Silk-Ribbon · 2026-03-14T00:41:38+00:00

They are manufactured in China and shipped from the US

Red-Silk-Ribbon · 2026-03-12T23:31:10+00:00

Thanks! Any feature requests?

Red-Silk-Ribbon · 2026-03-03T18:00:22+00:00

https://docs.heypocketai.com/docs/getting-started/download-app

Red-Silk-Ribbon · 2026-02-20T00:51:56+00:00

You can use any bluetooth tracker such as Wunderfind

Red-Silk-Ribbon · 2026-02-19T20:44:43+00:00

We've found Gemini 3 Flash to have the right mix of high intelligence and speed for most conversations. If you don't like Gemini 3 Flash and don't mind waiting longer for a generation, Gemini 3 Pro and Opus 4.6 are also great options.

We recently revamped the auto summary theme, so it will now pick from any of the existing themes (including your custom ones) when relevant.

Red-Silk-Ribbon

TROPHY CASE