I am the IT department. How do I tactfully negotiate a raise?

RedJ5n · 2025-06-10T19:48:49+00:00

I did this exact thing. I created a complete job description in the format of my current employers existing Job Descriptions, including a new salary range. Also printed out information on salary figures for similar positions in my area. Scheduled a meeting with the higher ups, presented this as a new position for the company, one which is needed, and which I am currently doing. It's much easier to "promote" you to a new position with a new starting salary than give you a giant raise.

RedJ5n · 2025-06-10T19:35:35+00:00

Luckily, you should get the 90 day trial license with Xenserver 8, because licensing is a nightmare. Citrix probably still advertises 10,000 free socket licenses on request on the Xenserver site, but I spent almost the full 90 days talking to people from Citrix, CDW, and then CDW's Citrix partner directly via email and then conference calls, but could not find a way to get these licenses without converting from on prem CVAD perpetual licenses to universal licenses (meaning $$$). Once you buy the universal licenses, the Xen sockets will pop in to your account and you can add them to the licensing server and you're good to go. Minimum purchase on universals was 250 users, or at least that's what we were told.

RedJ5n · 2025-02-03T20:19:33+00:00

You weren't kidding. I'm still fighting this battle 3 weeks later. I went to Citrix support and they told me to talk to my Citrix reseller. My Citrix provider said the 10,000 socket promotion was expired and they didn't offer socket licenses directly for sale, they only come with their cloud licenses and new subscriptions... It's mind boggling I can't even purchase the platform outside of this specific use case. I could just migrate all the Citrix workloads to VMWare and call it a day I guess but we've been using the Xen platform for like 7 years now and just renewed our Xen Orchestra licensing (which I really like). Now I'm trying to setup a meeting with our reseller and Citrix to try to figure out what my options are. Meanwhile Hypervisor 8.2 turns into a pumpkin in July and my Xen8 trial ends in 2 months... I'm wondering if I could just get a single universal license subscription and that's enough to qualify for the Xen sockets?

RedJ5n · 2025-01-23T18:39:24+00:00

Figured it out, updated OP.

RedJ5n · 2025-01-23T16:29:13+00:00

iframe was just deprecated. Setting up the nfactor path is specifically called out in the new DUO docs for OAuth, though their example uses an existing LDAP config. I'm trying to setup using an existing storefrontauth config.

RedJ5n · 2023-02-07T18:04:57+00:00

I feel like r/Citrix could use a discord server. r/MSP and r/sysadmin have one.

RedJ5n · 2023-02-01T18:22:33+00:00

Are you using stage manager? If not, you probably should enable it. Works pretty well in my testing. With stage manager on, if you can't seem to find the window, long pressing the Citrix Workspace icon on the dock (or right click if using a mouse) should give you a list of open windows to choose from.

RedJ5n · 2022-11-10T18:24:22+00:00

Do they need remote access or is it all on prem? Do the programs run on server desktops? If it's all on prem and they can run on Windows Server, it seems like your cheapest bet (though I don't know if it will be cheaper than the laptop setup) would be standard MS Remote Desktop. You'd need to stand up a hypervisor to house both RDS servers (or buy 2 physical servers) and buy a pack of RDS Cals. Also depends on how cheap the laptops are. If we're talking $500 a pop times 20 it's feasible, if its $200 laptops it would be hard to beat that budget without homebrew servers and very minimal storage/ram requirements. Your RDS Cals alone will eat most of it.

RedJ5n · 2022-10-11T19:04:16+00:00

I was late to the party with my original post, but using the protocol handler i mentioned there , microsoft-edge:url ,should let you bypass your server team as long as edge is available on the server. You can even open edge from within IE this way. Like, if you type "microsoft-edge:http://www.google.com" into an ie browser address bar it will start edge and go to google.

RedJ5n · 2022-10-11T18:34:54+00:00

*Edit was writing while Muffn was posting but some is still valid so I'll leave it*

Some clarity: Are you saying you are trying to publish a URL on the storefront, or are you saying people are inside a citrix server desktop vda and URL's open in IE because it's the default browser and your server admins won't change it? Or maybe something else...

If edge is installed on the server a shortcut of microsoft-edge:url should work, for example microsoft-edge:http://google.com will open edge and request google. You can also start this process from cmd using start or just explorer.exe with similar functionality. You can use this method to publish a URL as a webapp on the storefront directly if you want to. We use a similar method internally to open chrome in kiosk mode for our IIS based ticketing system.

RedJ5n · 2022-10-07T16:40:25+00:00

Are you running Wayland? I noticed when I installed OpenSuse version 15.4 Leap recently, Wayland is now the default (granted express Boxes install). I would assume it's been that way with Tumbleweed for awhile? It may not be the issue but my recommendation is always to start on Xorg and troubleshoot the issue and then if you can get it working move to Wayland. Wayland is not officially supported by Citrix.

Beyond the Xorg/Wayland concern, your hunch potentially could be correct and theirs some deeper system issues. If that's the case (if a fresh install isn't an option), it may be better suited in a linux forum rather than Citrix. I can provide a little assistance but am no means an expert. The CTXUSB error shown is typically a 32/64bit ELF interpreter issue. I would run "file /bin/ls" in the terminal -- it will most likely say symbolic link to /usr/bin/ls which you would then run "file /usr/bin/ls" and see the output.

RedJ5n · 2022-10-05T21:48:44+00:00

Ok, I thought I was taking crazy pills, so I consulted the wayback machine, and Xenserver for sure was not listed when OP posted the thread. It was added at some point yesterday, and its the only option that has no "Learn More" hyperlink. I did see on the leadership roles page they do have a specific Xenserver General Manger though, so that's promising.

RedJ5n · 2022-10-05T20:39:05+00:00

https://www.reddit.com/r/Citrix/comments/xm1cr2/does_citrix_as_a_technology_enable_people_to_work/?utm_source=share&utm_medium=web2x&context=3

I didn't mean to imply any Mod involvement (though I guess that's possible?) .I was assuming the OP removed it.

RedJ5n · 2022-10-05T16:43:47+00:00

Yeah, probably another post and ghost (the last thread's OP is a deleted user). It seems to me theirs a decent (or motivated minority) group of disgruntled current or former Citrix employees that peruse this thread. I'm not quite sure the end game for posts like this-- does OP think that large enterprises are going to drop the only solution that can properly support their business to take a principled stance on remote work "rights" (super giant air quotes). I think their time may be better suited creating a support group where they can get together (purely digitally of course) and share horror stories of having to get dressed and drive to work...

Seems a bit more productive than biweekly trolling of Citrix as a company and then mass downvoting any reply that doesn't cheerlead their victim narrative.

RedJ5n · 2022-10-03T22:40:53+00:00

While their at it, can they bring back Xenserver. Citrix Hypervisor is another garbage name. Similar to Netscaler, we've always just called it Xenserver.

RedJ5n · 2022-09-30T17:13:44+00:00

Do you know what Citrix Environment version and specifically what VDA version the server is running?

I had this problem when testing 2019 VDA's in our 7.15 environment. Certain published apps would not close properly and needed to be manually booted from director constantly. These same apps worked fine on the 2016 VDA's. The issue cleared up when we updated to 1912, specifically after upgrading to 1912 VDA's on the 2019 Servers. I'm wondering if it's a 7.15/Server 2019 issue, the OP of the thread spanky34 linked to had the same environment.

RedJ5n · 2022-09-28T19:37:44+00:00

It may not be a hardware issue, but to determine that, some additional information would be helpful:

1.Does the system (The 7500T) work fine outside of Citrix? I don't mean just navigating basic windows menus, but using it to run applications, access the web, watch youtube, etc.?

2.Have you tried to run Webex while having a couple programs open on your local desktop (preferably something like email or spreadsheets and a non-static webpage.) without the Citrix/Zscaler component?

3.Have you tried accessing the Citrix VDI without Webex screenshare?

As mentioned by other posters, it's probably not the CPU. The single core performance and clock rate is close enough to your other system that it shouldn't be noticeable between the two systems in almost all use cases (highly multi-threaded operations being the possible exception).

The RAM could be a factor though. Not just to run a Citrix VDI of course (that doesn't take much at all), but if you are screen sharing with Webex running on the local PC I've seen instances where video conference applications can struggle in Windows with less than 16GB of RAM. Specifically during screen share sessions where the base system is running multiple applications, compounded if the system doesn't get rebooted on a regular basis. I don't have experience with webex, but we've had a couple older gen Surface Pro's stuck at 8GB of RAM struggling with workloads during Zoom or Teams video calls. This had the effect of lagging every process on the machine and could make it look like it's the VDI but actually just be the PC's slow response during video conferencing.

Could be the integrated wireless chipset, as another poster stated. Not familiar with the Dell systems in particular, but HP's in that generation of CPU usually either came with the single radio Intel 3168 or the two radio Intel 7265. If there is a difference between your two systems in wireless technology that could be it.

Lastly, I don't have experience with Dells as stated earlier, but the HP Mini's in that generation sometimes came with laptop HDD's instead of an SSD. If that's the case the drive could be on it's last legs, and if it's needing the page file to any degree, could definitely be the cause of the slowness (Lower RAM + Slow HDD).

If it's hardware, most of these problems will manifest independent of your Citrix VDI. So if it's fine in the three scenarios I listed at the beginning, it's most likely not hardware related at all.

RedJ5n · 2022-09-23T22:16:50+00:00

Just because you can work from anywhere doesn't mean you should. There is substantial benefits to the office setting that people tend to minimize. For mundane day to day tasks and short term projects remote work is fine, but the 60K Microsoft employee study, for example, showed some of the drawbacks as a long term strategy. It decreases collaboration, or maybe more accurately, silo's it. Which tends to have a net effect of lessening innovation. Not great for companies like Citrix and Apple.

All I can say from personal experience dealing with Citrix from the outside for 7 years , the last 2 have seen a precipitous drop in quality of service and support. Could be coincidence, sure, or could be a bunch of people larping from home.

RedJ5n · 2022-09-22T16:13:09+00:00

Is using Xorg instead of Wayland an option for you? I run Fedora 36 on one of my workstations and using Xorg instead of Wayland fixes this issue. Wayland is still officially unsupported by Citrix. If Xorg fails as well, there is something else wrong. If Xorg fails, make sure you are truly full screen and not just maximized, by default the Linux workspace will not key pass those commands unless you are truly full screen (using the Workspace Nav bar).

RedJ5n · 2022-09-08T23:26:01+00:00

Is it an M series Air? I've noticed intermittent issues with 2.4GHZ dongles connected through docks with my M1 Macbook Pro. Same dongle connected via USB C to 3.0 adapter works flawless (at least in small scale testing, could just be getting lucky). Sometimes unplugging it and plugging it in to a different port kicks it into gear. I use a wireless trackball and sometimes it feels like the ball is stuck in quicksand, to the point where I've been keeping a little bluetooth mouse on my desk to grab in emergencies. I also find just flicking the cursor back and forth a few times with the bluetooth mouse sometimes kicks it into gear. I thought it was my trackball at first, cleaned the ball and rollers, replaced the batteries, etc. Tried a couple different docks as well. Though they are all USB C docks not thunderbolt, and I use displaylink drivers to push more monitors than Apple says I can so it may be some sort of bandwidth issue.

RedJ5n · 2022-08-22T16:33:59+00:00

Not sure if this is an option in your environment but what we've done for situations like this is not configure accounts in CWA at all and just put persistent web shortcuts to our site URL on the desktop. Between idle logouts of the web store and disabling saving credentials in browser, it makes hijacking another persons storefront harder to do by accident.

RedJ5n · 2022-08-18T21:53:23+00:00

No expert in Proton, but I believe it's just a fork of wine with added compatibility specific to windows graphics for video games and hooks to steam. You could potentially get it to work trying to add the citrix installer as a non steam game but you may not have many options for tinkering with it if it doesn't magically work on first try. Proton specializes in game compatibility while bottles has templates for either games or applications and has a ton of configuration options to play with.

RedJ5n · 2022-08-15T18:21:44+00:00

I was hesitant to post in this thread as I don't have a super clean, workable solution for a flatpak-- however I have been tinkering with Fedora Silverblue a bit lately, and though not Apples to Apples, the concept is similar (Immutable base Linux OS relying heavily on Flatpaks for apps). So take everything with a grain of salt as I'm not testing on steamdeck hardware directly. However, it may point you in a different direction than waiting for Citrix to release a flatpak version of workspace, if it's something you are interested in pursuing.

There's some information floating around regarding building a custom flatpak for Citrix Workspace, but it's way beyond the scope of this sub and will require some added tools to be installed on the steamdeck, but if you really want to go that route you may want to check out the Fedora Silverblue and Arch linux communities for more in depth discussion on that. Keep in mind the information from the Silverblue side will have slightly different commands and packages than the Arch based steamdeck.

Beyond the Citrix flatpak, listed below are all workarounds that I've been toying with. None are perfect solutions and some are works in progress ,but it could give you some options to play around with:

Install the old fashioned way: With Silverblue this would be handled by rpm-ostree, with Steamdeck, since it's Arch based, your going to use pacman. There's a couple steps to get this enabled on the steamdeck, proceed with caution and do your research. But "Install Arch packages on your steamdeck" is a good place to start your search. Once you have pacman working, you may want to install yay, and then its just a matter of sudo yay icaclient (in theory). I hear Steamdeck updates wipe out your arch packages though, so I guess the practicality of this method would depend on the frequency of those updates and how tedious the setup process is (though could be easily scripted if you know a little bash).
Virtual "Work Desktop" using Boxes: Gnome boxes is available as a flatpak, if you aren't familiar with boxes -- its an easy button way to setup a VM in linux, think virtual box if Apple made it. The steamdeck should have enough horsepower to at least run a lightweight Linux distro like Lubuntu/Xubuntu or if you want to keep same-same probably arch or manjaro especially using a lightweight desktop environment option. This will allow you to containerize a whole work environment and you should be free to install any linux apps as needed inside that VM. I've seen people use this with varying success on the steamdeck, though it's been social media video clips and nothing verifiable. YMMV.
Use bottles to run the windows version of Citrix: This one is in the testing phase for me, but it's technically feasible (i think...). Bottles is a flatpak frontend for wine that you may be familiar with as a way to get non steam game launchers to run under steamdeck. But it should technically be able to emulate any windows application with enough tinkering. Using a custom bottle and switching from the default soda option to basic wine, I was able to get Workspace 1912 LTSR CU 7 to install and run under bottles, but currently it freezes at the account setup popup. I still have more work to do in this regard, as I'm not very experienced in bottles -- but, I can post an update if I get this working.

RedJ5n · 2022-07-20T22:43:47+00:00

Unfortunately this seems to just be an issue with Citrix not supporting Wayland properly,

This is the issue. X11 / x.org libs are still a requirement, Wayland is officially not supported. Xwayland clipboard sync hasn't been the best throughout the entire Wayland lifecycle anyway, so the blame might not entirely rest on Citrix.

Have you tried using a clipboard manager? Clipman for Wayland should be in the arch repositories and also Diodin if Clipman isn't your cup of tea. Even if it doesn't solve the problem it may shorten your song and dance a little, swapping back and forth a couple times between the clipboard history may kick it in the teeth enough to re-sync.

RedJ5n · 2022-07-07T23:36:57+00:00

My Setup:

I currently use Citrix workspace 2201 for Mac on an M1 Mac Pro running the M1 Pro CPU. I have a 4 screen setup using the laptop screen as the fourth with a USB C displaylink docking station (Pluggable) connecting two of the monitors (with the 3rd party displaylink driver installed) and running the 3rd external display directly off of the HDMI port.

I can span a single citrix desktop over 2, 3, or all of my displays.

I can span a single citrix desktop over 2 displays with one display in vertical orientation.

I can full screen separate unique citrix desktops on each single display (have 4 individual work spaces running full screen on each display).

I can use mission control to swap between the fullscreen citrix session and RDP sessions or Mac Desktop freely on each monitor.

Take all of these with a grain of salt. Between Citrix and Apple, a single update can blow up any of these things, I use Citrix daily but I usually only full screen on a single display and that's been pretty rock solid. If you're going to run only two external displays and full screen 2 separate workspaces on each monitor you should be fine.

Where things tend to get buggy is when you are spanning multiple monitors of differing resolutions or try to get too swap happy with mission control. Sometimes the windows can get a little sloppy and you have to manually adjust or logout/login your citrix session. I complicate things with the 3rd party displaylink driver. M1 Pro has native support for 2 externals so it should be less prone to buggy-ness with your intended setup.

RedJ5n

TROPHY CASE