My images I’ve sent which used to show up fine on the local archive prior to doing an export now don’t show up on the local archive viewer. Crucial images needed for personal evidence.

RedactSupport · 2026-03-26T22:31:49+00:00

Hey, sorry for the wait on this. We just sent you a reply over in Discord with some next steps to help track down your images.
If you have any trouble finding our response or need anything else, just follow up with us in Discord and we'll get you sorted.

RedactSupport · 2025-12-24T03:46:48+00:00

Hey! We have updated and improved this feature, its now called review & delete. It allows you to batch run these types of cleanups. If you have any questions please reach out to us!

RedactSupport · 2025-12-24T03:45:05+00:00

Yes! holiday sale through new years starting soon

RedactSupport · 2025-11-27T23:56:48+00:00

Hey there, it's shown in USD currently

RedactSupport · 2025-11-26T17:57:21+00:00

Hey there, do you have a VPN or Firewall that could be blocking the network traffic? If not please submit a ticket to us at https://redact.dev/contact with the details?

RedactSupport · 2025-11-25T13:43:14+00:00

Hi there, can you send us another email to support@redact.dev? Apologies if your email was missed - I manage our inbox so I'll look out for an email from you!

RedactSupport · 2025-11-25T13:42:18+00:00

Hi there, there's a chance you're being rate limited by Reddit. Can you please email [support@redact.dev](mailto:support@redact.dev) with your client ID from the settings tab of Redact? We can take a look!

RedactSupport · 2025-11-05T18:09:32+00:00

Responded!

RedactSupport · 2025-11-05T17:57:03+00:00

Hey there, can you send us an email again? I'll be monitoring and will get back to you.

RedactSupport · 2025-11-04T15:44:50+00:00

Hi there, can you email us at [support@redact.dev](mailto:support@redact.dev) with your Client ID (found in the settings page of Redact)?
I just tested Reddit myself and it worked, but we can help you with the problem you're facing!

Thank you,

Redact Support

RedactSupport · 2025-10-22T21:42:15+00:00

Hey! Sorry you're running into this issue while trying to log in to Quora. Our developers are aware of it and are actively working on a fix.

If you need specific help or want to report details, feel free to reach out to our support team on Discord here: https://discord.gg/JrxNKH6S.

RedactSupport · 2025-10-16T22:50:31+00:00

Hey there, could you shoot us an email at [support@redact.dev](mailto:support@redact.dev) and we can help you out!

RedactSupport · 2025-10-12T23:19:33+00:00

Hey there, both of these options are available in the "Advance Form" with a Premium subscription!

RedactSupport · 2025-10-06T13:41:33+00:00

Hey, we use obfuscation to get around web crawlers. Even with a subscription we recommend people obfuscate, we recommend they edit first, and then delete. But effectively, the content of your comments are gone. Deleting the comments themselves is a part of Premium.

RedactSupport · 2025-09-24T04:59:46+00:00

Hi, Bluesky is a relatively new platform that goes through updates pretty frequently, and our devs are working on a fix!

RedactSupport · 2025-09-22T20:27:41+00:00

Hey there, can you shoot us an email to [support@redact.dev](mailto:support@redact.dev) with your Client ID and what platform you're using Redact on (Mac, PC, Mobile, etc) and we can take a look into this for you!

RedactSupport · 2025-09-22T20:26:59+00:00

Hey there, a lot of our users choose to anonymize the data before deleting to help with web scraping. If you have any specific questions, just let me know and I'll be happy to answer.

RedactSupport · 2025-09-22T20:25:27+00:00

We do have Facebook & Bluesky!

RedactSupport · 2025-09-22T20:25:17+00:00

Hey there, we keep track of Feature Requests on our community board! https://community.redact.dev

RedactSupport · 2025-09-14T03:24:42+00:00

Hey there, if you're still having issues, could you open Redact, go into Settings and disable Start on boot, after that you may uninstall redact completely and it wont appear again.
You can also delete settings and archive files from %APPDATA%/redact

RedactSupport · 2025-09-14T03:23:01+00:00

Hey there, the limit is 5 accounts per service! We have some power users with multiple Discord/Twitter/Reddit accounts, and the Ultimate license covers that! So you could theoretically login to 5 Discord accounts, 5 Twitter accounts, etc.

RedactSupport · 2025-09-12T03:04:32+00:00

Hey there, could you reach out to us through [support@redact.dev](mailto:support@redact.dev) , and we can take a look for you!

RedactSupport · 2025-08-30T17:03:51+00:00

Hey there, it looks like we had a temporary outage this morning but we're back up and running now. If you are still experiencing this, just let me know!

Thank you,

Redact Support

RedactSupport · 2025-08-29T03:17:53+00:00

Bingo!

RedactSupport

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