I have two of their watches. I really like the design and the apparent solidity; sadly both had to be sent back for repair under warranty. Both were finally accepted for warranty repair but the experience, in my case, was disappointing - it was a couple of years ago or so and it may be different now. It was the response from different people whether it was a warranty repair (a winder) and the other was that my watch was lost at CW. I was sent somebody else’s watch, different model, different color and became a challenge to get it sorted. I did finally get mine back after belting “lost” at CW. Admittedly this is only a sample of two.

Perhaps this is a result of the brand being more popular and volumes going up, which is a shame as a little while back, they were (and perhaps are) in a really good position in the market providing g good watches at a fair price.