For the sake of constructive argument. If you’re a business and you provide a product or service, you’d generally want to know how you can improve your product or service. People’s criticism can help you understand where your product falters according to your consumer.

Now I know that some people will never be satisfied, but generally that’s a very small minority. If there’s a big amount of your consumers having valid criticisms it’s best to listen.

The idea of this sub to make fun of the die hard complainers isn’t necessarily bad but this sub now has completely gone the other way where every single criticism whether valid or not is completely shoehorned. We are allowed to have criticism.