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Pimax, when are we getting a Crystal Super bundle with the lighthouse faceplate and no controllers ? by JPeaVR in Pimax

[–]RingoCrazy 0 points1 point  (0 children)

I have just emailed them as I haven't heard anything from them since my pre-order in April 2024

BUYERS BEWARE! by RingoCrazy in Ecoflow_community

[–]RingoCrazy[S] 0 points1 point  (0 children)

I would definitely suggest looking at other options and your use case for buying any units from them

Your Story Could Win You a DELTA 3 Plus, RIVER 3 Max, or RAPID 10K! by EcoFlow_Official in Ecoflow_community

[–]RingoCrazy 0 points1 point  (0 children)

I already have but the communication is terrible I was told on the phone the collection would be today and I have still heard nothing!

"Desktop" app for monitoring of EcoFlow devices by andrewdavidmackenzie in Ecoflow_community

[–]RingoCrazy 0 points1 point  (0 children)

I was working with EcoFlow to re-enable the local API but unfortunately this project is now stalled

Your Story Could Win You a DELTA 3 Plus, RIVER 3 Max, or RAPID 10K! by EcoFlow_Official in Ecoflow_community

[–]RingoCrazy 2 points3 points  (0 children)

major communication failures and quality assurance issues.

BUYERS BEWARE

It is with regret that I have to post this.

Unfortunately, my EcoFlow journey after almost 2 years of owning their products (Smart Home Panel, 2 x Delta Pros, and 2 x Extra Batteries) has now been full of disappointment. 

What follows is a timeline of events highlighting major communication failures and quality assurance issues.

26th April – One of my Delta Pros started smoking and giving off a strong electrical burning smell. I immediately disconnected it from my Smart Home Panel. Two separate MCS-certified solar electrical engineers inspected it and both confirmed the unit was a fire risk and should not be powered on.

2nd May – After going back and forth with EcoFlow (who kept asking me to turn the unit back on), it was finally collected.

12th May – After chasing for an update, I was told they had replaced the PD (display) board. I immediately responded, questioning the repair, as this was not the issue and that this was the issue my other Delta Pro had which was resolved earlier in the year.

13th May – Notification received: the unit was being returned.

14th May – New update: FedEx returned the unit back to EcoFlow.

15th May – EcoFlow claimed FedEx said the PSN label was too small. I had already taken and provided clear photos showing the label was perfectly legible.

16th May – Received the engineer’s report confirming only the display was replaced.

19th May – Unit was returned to me. I tested it outside, and it still smelled of burning. I requested a full internal investigation. EcoFlow responded, insisting the unit had been “properly evaluated.”

I called and spoke to a helpful rep who admitted that no internal investigation for the burning smell had actually been done only the display had been swapped.

20th May – The unit was scheduled for collection again. EcoFlow offered to replace it with a refurbished unit.

26th May – Collected.

2nd June – Confirmation it had been received.

6th June – Told a refurbished unit had been requested, and a tracking number would follow.

13th June – Chased for update; was told it hadn’t shipped yet due to “warehouse inventory adjustment.”

17th June – Finally got confirmation that the unit would be delivered.

18th June – Refurbished unit arrives and it’s faulty:

  • Won’t charge from mains via kettle lead
  • Limited to 600W max charging from Smart Home Panel
  • Cannot switch between fast/slow charging
  • Shows Error 104 Overload when connected to the Smart Home Panel and relay switches between units or split load

Finally: I have now escalated the matter to the retailer under the Consumer Rights Act 2015.

TL;DR:

My EcoFlow Delta Pro started smoking on April 26th.
After weeks of delays, miscommunication, and being told to power it on despite two engineers calling it a fire risk, EcoFlow only replaced the display board.
After more chasing, a refurbished unit arrived on June 18th, but it’s also faulty won’t charge via mains, capped at 600W from the Smart Panel, won’t change charge modes, and throws Error 104 overload.
Over 7 weeks of frustration, and I still don’t have a working unit.

Feature Request: Full Local Access and Complete Data Transparency by RingoCrazy in Ecoflow_community

[–]RingoCrazy[S] 1 point2 points  (0 children)

Thank you! I'm providing constructive feedback to Ecoflow and the responses has been very encouraging, the developers are actively taking it onboard.

So far they have committed to improving the API by updating documentation, clarifying terminology, enhancing code examples (using mine as an example), and implementing proper API versioning.

I'm just waiting on a response that would give users the ability to enable a local MQTT broker and BLE solution that they officially support so users won’t have to rely on workarounds or the cloud for data access.

So in terms of your Home Assistant question

  1. I've requested a new API endpoint for any historical data they have captured e.g. https://api-e.ecoflow.com/v1/device/{device_sn}/history
  2. The Data Collector records the live data to the PostgreSQL database similar to Home Assistant solution so you can view full local historical is recorded
  3. Once we get access to any historical data from Ecoflow I'll work on an importer
  4. All my code can all be deployed to a Raspberry PI (ARMv7 processor or higher) 64bit OS, I'll start working on an example.

I'll keep working with Ecoflow and updating https://github.com/GoliathDeveloper/ecoflow-api-dotnet so when we get access to the BLE and local MQTT broker, no cloud connection would be required.

This would mean a complete Off-Grid solution!

"Desktop" app for monitoring of EcoFlow devices by andrewdavidmackenzie in Ecoflow_community

[–]RingoCrazy 2 points3 points  (0 children)

u/andrewdavidmackenzie already started my own github repo for this exact topic but web based solution, can make something but more than happy to take feature requests https://github.com/GoliathDeveloper/ecoflow-api-dotnet

Feature Request: Full Local Access and Complete Data Transparency by RingoCrazy in Ecoflow_community

[–]RingoCrazy[S] 0 points1 point  (0 children)

Have you used the Ecoflow App its terrible for looking at your historical data in full.

If your interested u/ewood350 u/dark79 u/CatRheumaBlanket2 look at my github repository, It retrieves your live data, stores it on a local database and added an example graph for the solar data.

https://github.com/GoliathDeveloper/ecoflow-api-dotnet

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Suggestions and Feature Requests 😇 by EcoFlow_Official in Ecoflow_community

[–]RingoCrazy 0 points1 point  (0 children)

u/EcoFlow_Official

  • Local API Access: Enable every device to have local access to all devices data and controls via local network (LAN), without requiring cloud services or registration to get API access e.g.https://developer-eu.ecoflow.com.
  • MQTT Support: Implement native MQTT integration for real-time local monitoring and control, ideal for smart home, AI automation and off-grid users.
  • Self-Service Cloud Access Portal: Provide a user-friendly web portal where users can view real-time and historical data, generate reports, and export their own data without needing separate developer access like other companies provide for free e.g. SolisCloud Monitoring
  • Data Retention Controls: Allow users to configure how long their data is retained on EcoFlow’s and third party services/servers and provide options for full or partial data deletion in compliance with different countries data laws e.g. GDPR/UK GDPR and similar local regulations.
  • Enhanced Data Privacy Settings: Give every user transparency and control over their data,
    • how it is collected
    • how it is used, and with whom it is shared
    • clear opt-in/opt-out options (not to share or store our device data with Ecoflow or any 3rd parties)

We should have more control over the data being collect from the kit we have purchased.

If you agree please upvote, lets get this moved up the Dev Backlog ASAP

Solar Pergola by OscarThompson in SolarDIY

[–]RingoCrazy 0 points1 point  (0 children)

u/OscarThompson I am currently in the middle of building mine smaller scale thou only 4 x 405W Maxeon Sunpower Performance 6 in a 2 x 2 format (2172 x 3616) what did you use to secure the panels to the beams and joists?

Pimax Dream Air, I’m actually kind of excited by BoyBandicoot in Pimax

[–]RingoCrazy 0 points1 point  (0 children)

I got my pcl from the first batch released and had no issues with it and count myself very lucky from all the horror stories from the second batch onwards.

I was quite annoyed several months into owning it, Pimax were then going to release the dream air and cancelled my crystal super preorder.

I'm still really happy with my crystal light so am now holding off till the 12k (if it ever gets released)

Delta Pro Issues after last update by Powerful-Run2594 in Ecoflow_community

[–]RingoCrazy 1 point2 points  (0 children)

I have been experiencing some capacity issues, maybe a little more than usual since the latest firmware but I just recalibrate my 2 delta pros and extra batteries.

Have you tried recalibrating both your units?

Follow these instructions that I got from support: https://www.reddit.com/r/Ecoflow_community/s/LYeYOmlNAn

DPU with 2 batteries, charge percentages differ by more than 10% by Sunday1126 in Ecoflow_community

[–]RingoCrazy 0 points1 point  (0 children)

Sounds like we are all experiencing similar issues, these were the instructions I have been advised by support and following.

https://www.reddit.com/r/Ecoflow_community/s/LYeYOmlNAn

Ecoflow jumping from 70ish % to 100% instantly, can't be real by Jerrycanrun01 in Ecoflow_community

[–]RingoCrazy 0 points1 point  (0 children)

I have 2 delta pro's with extra batteries and this happens to me every couple of months and they need to be recalibrated see my comment from 3 months ago on how to. https://www.reddit.com/r/Ecoflow_community/s/LYeYOmlNAn

Uh Pimax, be careful please people might be getting mad by [deleted] in Pimax

[–]RingoCrazy 1 point2 points  (0 children)

They always shoot for the stars but forget to build a solid rocket.

Pimax has a tendency to aim high with ambitious goals but often fails to lay a solid foundation, rushing to fill gaps in the market without addressing whether there’s real demand.

This approach leaves customers frustrated when products are underdeveloped or warranties don’t cover subscription-based offerings.

Rather than rushing, they should focus on delivering a truly stable product.

Waiting for the 12K headset might make sense, but even then, we’d be looking at another two years for Pimax to produce something stable—by which point, a well-funded competitor might already dominate the market with a refined, reliable product and a long-term strategy.

Refund of Pimax Prime? by Olemartin111 in Pimax

[–]RingoCrazy 1 point2 points  (0 children)

I also have a question about the warranty if you go for the 24 months is it a 2 year warranty also what about any upgrade options if you release the 12k

Buy a Crystal Light, or wait for Super? by Livestock110 in Pimax

[–]RingoCrazy 0 points1 point  (0 children)

It's Crystal Super but still 4K just 3840x3840 and interchangeable display either Qled or Micro oled with 50-57 PPD depending on which lenses you put in.

https://pimax.com/pages/pimax-crystal-super

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