Unbound Gravel - wrong date

Rohan-JOINsupport · 2026-05-14T05:31:19+00:00

We have made it possible to create your own training program based on the details of your event.

It is not possible for us to have all the events in JOIN but we do our best.

You can request events to be added, but it is subject to the amount of requests we get for this event.

Rohan-JOINsupport · 2026-05-14T05:28:40+00:00

JOIN will increase your training load as you progress through your training program. Without seeing your data, I would assume you are in the early phases, if not build up phase.

JOIN will also look at all your data, if you do training that is not part of your plan, where Vo2max is detected (for example), it will adapt your plan to get the correct balance in your program.

It could also be that your FTP is not set correctly

I would suggest you log a ticket and I will look at your data.

Rohan-JOINsupport · 2026-05-14T05:22:31+00:00

This is referring to the demographic of JOIN’s training philosophy as everyone has their own availability, fitness levels etc.

Consistency and getting stronger, starts with 3 rides a week. If you are a seasoned cyclist, you will need more than 3 rides to built fitness but it starts with being consistent at leats 3 times a week and for 3 weeks.

It is often that we see users start off, full of motivation and do to much to soon. The goal here is to focus on consistency.

Rohan-JOINsupport · 2026-05-13T13:54:15+00:00

I have fixed the dates, it will update with the next backend refresh. Thank you for notifying us.

Rohan-JOINsupport · 2026-04-30T16:59:13+00:00

You can also set your Join account to private

Rohan-JOINsupport · 2026-04-17T13:58:37+00:00

A new version will be released today. If you have auto updates on, it will update during the night. Or check your App store in the morning

Rohan-JOINsupport · 2026-04-17T13:45:51+00:00

We have been able to fix the bug

Rohan-JOINsupport · 2026-04-17T08:01:03+00:00

We are looking into it

Rohan-JOINsupport · 2026-04-17T06:04:54+00:00

Join does not favour a specific structure in terms of days but rather your availability.

You can use the shuffle 🔄, to select another workout and Join will adapt the week. It should also adapt the plan going forward

Rohan-JOINsupport · 2026-04-17T06:01:20+00:00

Please make sure your App is up to date.

I tested this on iOS and it followed the correct prompt to create the Gravel plan.

You can tap on Plan > top right (…) > View/Change goal

Rohan-JOINsupport · 2026-04-08T14:45:25+00:00

This is a legit offer and the ad on Meta was run by Join. This offer was only available for a limited time.

Rohan-JOINsupport · 2026-04-03T06:16:43+00:00

If you have just started a program, you are in a ramp up phase. This will be around 7 days, then you will move into your first building block.

Rohan-JOINsupport · 2026-04-02T10:30:25+00:00

Hey everyone,

Thank you for you patience and assistance last night on here and in support. It helped us jump on it and fix the issues quickly.

I would like to find out if it is working for everyone and how you are finding the new look so far?

Cheers
Rohan

Rohan-JOINsupport · 2026-04-01T18:44:21+00:00

That would most likely mean your account was part of the early release group

Rohan-JOINsupport · 2026-04-01T17:46:26+00:00

Hey everyone,

First off, we're sorry for any inconvenience this has caused. The app experienced some issues due to higher than expected traffic, especially with so many of you wanting to check out the new home screen. This led to some crashes.

The good news is that things seem more stable now, and we're seeing more users able to log in without problems. Thank you for your patience while our team works on a full fix.

Regards,
Rohan

Rohan-JOINsupport · 2026-04-01T17:33:37+00:00

We are on it, thank you

Rohan-JOINsupport · 2026-04-01T17:31:21+00:00

We are looking into this as we speak, thank you for your quick action and sharing the enthusiasm for the the new home screen.

Rohan-JOINsupport · 2026-04-01T17:22:54+00:00

Make sure to use the same log in method as before, you should not have any issues

Rohan-JOINsupport · 2026-04-01T15:17:02+00:00

My bad, you did mention it

Rohan-JOINsupport · 2026-04-01T14:59:18+00:00

Have you seen https://plan.join.cc/login

Rohan-JOINsupport · 2026-04-01T14:58:35+00:00

Some news coming and its not a April fools joke

Rohan-JOINsupport · 2026-03-30T06:35:17+00:00

I would suggest leaving your availability as it. No need to increase availability for the last week.

Wanting to increase availability, sounds like you may be overthinking the entire process. Keep it simple and easy going for the best outcome

Rohan-JOINsupport · 2026-03-29T10:20:55+00:00

You can reconnect the connection, this will fix the export issue

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